The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.92

3.9 Rating 911 Reviews

73 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 911 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beware of Marc Hinton!! Just because you can drive doesn’t mean you should be an instructor. His teaching style left me feeling uncomfortable and anxious to be in a car with him. I would ask him what to do then when he didn’t answer or gave unclear instruction and i did it wrong, i was left being shouted at. He then went on that if my concentration wasn’t there then i should of cancelled my lesson, but i would say it is quite hard to concentrate when you’re on the brink of tears due to his aggressive demeanour. He made me feel anxious when i made errors, when he should be reminded that I am LEARNING how to drive, if I knew how to drive perfectly then I wouldn’t be paying him money to teach me. All in all I felt unsafe in my experience of driving with Marc, do not recommend!!!”

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Posted 4 months ago

“Hi, I am pleased to give a feedback for driving instructor GEORGE V Stan. He gave me an excellent service by providing awareness, about roads, importance of mirrors check, position and observation. He raised my confidence by supporting for braking distance and stopping distance etc. Thank you.”

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Posted 4 months ago

“I highly recommend Faisal Anwar! I passed first time with 2 minors, with 26 ish hours starting from scratch, in just over a month. Mr Anwar was very patient and calm when I made mistakes during lessons. A great person and a great instructor!”

The AA Driving School 5 star review on 9th September 2024

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Posted 4 months ago

“Terrible. Instructor cancelled half of the time with no refund”

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Posted 4 months ago

“Beware of David Linder – Untrustworthy and Unprofessional I had a deeply disappointing experience with David Linder. He required me to deposit money directly into his personal bank account, which felt unprofessional from the start. After making the payment, he repeatedly delayed taking me to my driving test, claiming I needed more lessons, even though I was fully prepared and competent to drive. Despite his promises, he continually found reasons to avoid scheduling the test, leading me to believe that his true intention was to keep charging for unnecessary lessons. I would strongly advise others to be cautious when dealing with him, as his practices appear deceptive and untrustworthy.”

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Posted 4 months ago

“BOOK FREDDIE ASARE. Not only did he go through everything in detail (professional at drawing roundabouts), he even showed me other ways to do things when i didnt understand something. He is just a nice guy that makes your feel comfortable from lesson 1. He is unbelievably patient and will take the time to make sure your test ready. Absolute legend.”

The AA Driving School 5 star review on 5th September 2024

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Posted 4 months ago

“Mr Anthony Mordi has been a wonderful instructor. I passed first time today with 5 minors at the Sidcup test centre and I could not be happier. Anthony is very calm, patient and encouraging, I cannot recommend him highly enough. I have been very lucky to have had such a wonderful instructor, thank you so much Anthony.”

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Posted 4 months ago

“Passed my test today! My instructor Zahid Ali was great and taught me everything i needed to know to pass my test first time. Can recommend Zahid and AA driving school 10/10”

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Posted 4 months ago

“Mr Mohammed was a professional instructor with the driving skills techniques. I passed first time 🙏🏻”

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Posted 4 months ago

“My daughter’s instructor wasn’t fully trained (no part 3) but daughter was NOT made aware which is illegal. He then had an exam whilst she was in the car (after SIX MONTHS of lessons with him being unqualified) and he failed - apparently for the third time, so then he could no longer teach - at this point, she had a test booked in two weeks time! Now she has no car or instructor to take her test. No one has bothered contacting her and we have emailed and messaged on Facebook messenger several times with no response whatsoever. They have removed their phone line for driving school issues and they ignore you online . They owe her money that she paid up front in a block but they ignore us to get it back. They gave her an unqualified person, kept it quiet, left her in the lurch and now ignoring us. She spent over £900 with them! STAY AWAY FROM THIS EXTREMELY UNPROFESSIONAL AND UNSCRUPULOUS OUTFIT”

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Posted 4 months ago

“Driving instructor did not turn up for 30 minutes past allocated time. Could not do lesson as had appointment after so would’ve had to be cut short. AA driving school continues to say the instructor was sitting outside my property waiting but they were not as I was standing outside on the street. When asked for details on her satnav location, I am now being ignored!! Daylight robbery at £89 for 2 hr lesson I never had. Do not use”

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Posted 4 months ago

“Dear Kajanraj Thavayogan, I wanted to take a moment to thank you for all your guidance, patience, and support throughout my driving lessons. I’m so excited to share that I’ve passed my driving test! This wouldn’t have been possible without your expert instruction and encouragement. You made the learning process enjoyable and gave me the confidence I needed to succeed. I truly appreciate all the time and effort you invested in helping me become a safe and confident driver. Thank you so much!”

The AA Driving School 5 star review on 31st August 2024

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Posted 4 months ago

“I recently had a disappointing and distressing experience with AA Driving School, and I feel it’s important to share it to help others make informed decisions about their driving lessons. From the very beginning, my experience with the driving instructor was negative. Before my first lesson, I spoke with the instructor on the phone and found their tone to be extremely rude and confrontational. I expressed my discomfort about this, and although the instructor apologized, the lesson itself was even worse. The lesson was originally booked for two hours, but I had to end it after just 45 minutes due to the instructor's aggressive behavior. Throughout the lesson, they shouted instructions at me in an aggressive tone, frequently contradicting themselves by telling me to drive faster and then slower without clear guidance. This erratic behavior made me feel anxious, uncomfortable, and unsafe. The most concerning moment occurred at a roundabout, where the instructor directed me to proceed when it was clearly unsafe. Had I followed their instruction, a collision would have been unavoidable. When I pointed out the danger, the instructor responded rudely and dismissively, which led me to terminate the lesson early for my own safety. To add to this, I was unable to cancel my next lesson within the 48-hour window because of the timing of the incident, resulting in a financial loss for a lesson I couldn't take. I also lost my driving test slot due to this situation, leaving me without an instructor and without a scheduled test. When I contacted AA Driving School’s customer support, I received no meaningful assistance or resolution. Despite explaining the distress and inconvenience caused, their response was dismissive and unhelpful. As a result, I have lost not only money and time but also confidence in my driving abilities due to this experience. I am sharing this review to warn others considering AA Driving School. My experience was deeply unsettling, and I hope this feedback encourages the company to take more responsibility for their instructors' conduct and to provide better support to their customers. If you are looking for a driving school that values professionalism, safety, and customer satisfaction, I would strongly recommend looking elsewhere.”

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Posted 4 months ago

“I'll make this short but to the point. Driving instructor cancelled on me without anything being said, I was waiting outside like a lemon then when you put in a complaint on the Monday because you can't access their chat until the Thursday to say cancel all my lessons they tell you it's too close to your next one so can't cancel that. Read the complaint I made on Monday!!”

The AA Driving School 1 star review on 22nd August 2024

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Posted 4 months ago

“AA Driving school made happy when they gave me Jesuthasan Rajkumal ( Raj) the driving instructor who helped me my driving text after failing twice. He his a patient, kind but what he is doing. He built my confidence and I was able to pass due to his excellent skills of teaching. I recommend anybody there who wants to pass the driving test to book him because you will not regret.”

The AA Driving School 5 star review on 22nd August 2024

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Posted 4 months ago

“I can’t express how grateful I anm to Ion Dobrica from AA Driving School (Oxford/Bicester Area). As someone who started with zero driving experience, I was quite nervous about getting behind the wheel. However, Ion’s calm and skilled approach gave me the confidence I needed to drive independently. Ion is an incredibly knowledgeable and patient instructor who really takes the time to make sure you feel comfortable and safe on the road. His excellent communication and supportive guidance helped me not only learn the technical aspects of driving but also develop the confidence to handle any situation on the road. Thanks to Ion, I’ve gone from having no experience to feeling fully confident driving on my own. i highly recommend him to anyone in Oxford/Bicester looking to learn or improve their driving skills! Best instructor ever ☺️”

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Posted 4 months ago

“Majid is the WORST!! Cancels all lessons and test booking with less than 3 days to your test to scam more lessons out of you. All the previous lessons he has no concerns with your driving but suddenly on the week of the test he has concerns and wants you to cancel and rebook for next year. A driver with over 27 plus years driving experience just needing to get a UK license because my current one doesn't transfer over. I still took lessons and still had lessons booked. Woke up to a text that he has canceled my lessons because I did not wish to cancel my test which I already had to wait months to reschedule for next year. What a terrible experience!!!!! Whatever you do do not book lessons with this scammer.”

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Posted 4 months ago

“I strongly recommend Freddie Asare as a driving instructor! I passed my driving test on my first attempt thanks to Freddie's excellent guidance and patient teaching style. He made the entire learning experience less stressful by taking the time to explain everything thoroughly and helping me build more confidence as time went on. I couldn't recommend him enough to anyone wanting to learn for the first time.”

The AA Driving School 5 star review on 17th August 2024

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Posted 4 months ago

“I had Hade as my instructor and can't thank him enough. Was on my new years resolution and helped managed to pass on August 6th. Getting my very first car next week. Thank you:)”

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Posted 4 months ago

“did lessons with florian sejfulahi who did nothing but comment on the fact my hands were sweaty and he thought it was a weight problem , took £80 for 2 hours to use an hour of it driving around the downs shouting at me and doing nothing but turns for an hour. stopped doing lessons with him as he very kindly ignored my messages so changed instructors to a much better one now would avoid florian!”

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Posted 4 months ago

The AA Driving School is rated 3.9 based on 911 reviews