The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.93

3.9 Rating 807 Reviews

73 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 807 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

Write Your review

Tell us how The AA Driving School made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The AA Driving School 5 star review on 25th September 2024

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve had the best experience with AA driving school. I was able to pass my test first time all thanks to my instructor Jahir Salihu. He made me the confident and safe driver that I am today. Thank you very much. I highly recommend him as a driving instructor!”

Helpful Report

Posted 1 year ago

“I had a very happy learning process, and the teacher helped me a lot. Ivery nice”

Helpful Report

Posted 1 year ago

“AA driving the best driving school I ever get, introducing the instructor name RAJKUMAR (RAJ), Passed in Mitcham today happily. Raj the nice driving instructor, made me feel confident on the road, his teaching style very easy n very good.”

The AA Driving School 5 star review on 2nd May 2023

Helpful Report

Posted 1 year ago

“I had a motorway driving lesson with Jesuthasan Rajkumar today and it was a great lesson. I felt I learnt a lot about motorway driving and felt a lot more confident in my driving abilities. He was very relaxed and friendly, and I felt I gained a lot from the lesson.”

Helpful Report

Posted 1 year ago

“my Instructor was jahir salihu, ive had 2 different instructors and he was by far the best and most supportive, he understood the small things i was doing wrong and helped me pass.”

Helpful Report

Posted 1 year ago

“I had an amazingly understanding driving instructor (Demetrios), who looked beyond just driving and tried to understand what was going on in my life so he could tailor the our lessons around it. He always pushed me to develop but didn't do so in an aggressive or intrusive way, I have to say I have never developed a new skill so fast in my life. On top of being a great instructor he's overall just a lovely person so highly recommend him for any new learners.”

Helpful Report

Posted 1 year ago

“my driving instructor was Dave Meredith. He was a great instructor very supportive and helpful. He taught things very quickly but thoroughly. He ensured i got lots of practice and was a great teacher and helped me pass first time!”

Helpful Report

Posted 1 year ago

“Dave was incredibly patient and kind with me. He understood my lack of confidence and routinely made sure to remind me of everything I was doing correctly. He also knew I was capable of being an excellent driver/parker and pushed me to improve in areas I could have left simply adequate.”

Helpful Report

Posted 1 year ago

“The booking topup fee just increased from £1 to £3 due to "Costs" so they basically want you to give them a months lesson money in one go. Seriously AA your lessons are expensive anyway but this is a real deal breaker. You are forced to book lessons in blocks of 2 hours so this means a weeks driving is now £73. I thought BSM were expensive. We are now having to look elsewhere.”

Helpful Report

Posted 1 year ago

“Hi I passed my driving test with Colin he is so patient and honest he really helps me to pass my driving test I am so glad that I found him one of the best instructors from aa driving school and he gave me free of ours as well thanks for your help I really appreciate it. I really recommend him if your looking for someone nice and calm.”

Helpful Report

Posted 1 year ago

“I was able to pass on the first try with a few minors thanks to my instructor Winston. He was very supportive as I wasn't sure whether I was ready. We drove around the test areas a lot, so during the test I was feeling more confident. Highly recommend.”

Helpful Report

Posted 1 year ago

“Hi I pass with Colin he is so good and calm I enjoyed learning with him thanks for your patience with me”

Helpful Report

Posted 1 year ago

“Abid was good, the online system is awful. Timed out too quick, paid £120 booked 2hrs, then it sucked up the remaining 2hrs & I couldn't book another lesson. After going back forth email, email links, phone etc had to log complaint to try & sort it. Carry on treating people like this, your making money doing nothing.... not on!!! Looked @ other reviews & similar complaints: book online, pay up front & take your chance...this is another BIG name company gone digital; not nice experience when ripped off like this 2 days before son sits his test want to do some extra driving as advised. SORRY,you are driving us round cyber bend.”

Helpful Report

Posted 1 year ago

“AA driving school provided me an excellent driving instructor, Jesuthasan Rajkumar (Raj). The lessons were really helpful and he’s very experienced instructor. I passed the test first time away today in West wickham. I highly recommend AA driving school and AA driving instructors and instructor Raj.”

The AA Driving School 5 star review on 19th April 2023

Helpful Report

Posted 1 year ago

“Passed my test today! My instructor, Jason, was friendly and knowledgeable throughout my lessons with him and he gave me the confidence I needed when I first started driving. His focus was on teaching me to drive well rather than passing the test, and he was always very accommodating with booking lessons at a time that worked for me. I would highly recommend him as an instructor for any new learner!”

Helpful Report

Posted 1 year ago

“I finally passed the test today. My instructors, Syed and Raj, were excellent, knowledgeable, and professional, strictly and focused with each lesson. Highly recommended for adequate exam preparation.”

The AA Driving School 5 star review on 7th April 2023

Helpful Report

Posted 1 year ago

“I passed my driving test with Jesuthasan Rajkumar (Raj). I had previously failed my driving test 3 years prior and was so nervous to restart lessons, but Raj was very encouraging and made me feel at ease. I was on a tight schedule as I had my test booked within a few weeks, but Raj made sure to find availability so that I had sufficient practice before my test. He cares about his students and made me feel confident that I could pass my test. Highly recommend Raj as a driving instructor!”

Helpful Report

Posted 1 year ago

“I passed my test driving test with only two minor faults. My instructor Fehmida Ahmed was recommended to me by my friend who changed three instructors until she found her. Fehmida is amazing, teaching me to be a good driver but not just pass a test. My previous instructor was from RED driving school. He was pulling my money out of my pocket, making me only driving around the quiet residential area I live in. With Fehmida I learned how to drive around the roundabouts and on the dual carriageways in a few lessons. Fehmida is not only knowledgeable instructor she is also a brilliant person with a very good approach as I felt very comfortable and confident during every lesson with her. She has a conscientious attitude to job she does. Fehmida covers Colindale, Hendon, Mill Hill, Wembley and Pinner areas. I would highly recommend her to everyone who is thinking to learn driving.”

Helpful Report

Posted 1 year ago

“Good instruction, but charged a fine before I even got behind the wheel. Instructor came to pick me up and drove into (and out of) a private car park, incurring a fine. The driving-school administrative team attempted to pressure me into agreeing to pay this fine over the phone and are now washing their hands of this. The instructor was very professional, but their admin department are something else! Avoid!! Go direct to the instructors if you can!!”

Helpful Report

Posted 1 year ago

“Had an unpleasant experience with the driving school. I contact the customer service and requested for information on booking driving lessons and test day lessons for my upcoming driving test. I was told that I’d have to do this online using their website. The website was very user friendly and it took me only a few minutes to book on driving lessons. Over a week down the line, I got a call from the instructor to get to know me - which I thought was a wonderful idea. However, upon learning that I already have a driving test booking in for a month down the line and also because of where my test was (which I mentioned while booking the lesson of course) I was told that they wouldn’t be able to offer me driving test and that I should contact customer service to get it changed. After contacting the customer service and waiting for quite long I was told that no instructor was available in the area upon which I request for a refund and got myself free of this torture. I believe it is a great idea to have all these online forms and collecting money before hand but these forms should actually be integrated in a way that they include all the relevant information so that the company doesn’t have to cancel bookings down the line and waste everyone’s time while retaining money from customers and profiting over it during that time.”

Helpful Report

Posted 1 year ago

The AA Driving School is rated 3.9 based on 807 reviews