The AA Reviews

Name: The AA
Rating: 2.83

2.8 Rating 1,947 Reviews

45 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 38%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.8 out of 5
Avg Email Response Time	-1 hours
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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Anonymous // 01/01/2019

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“My claim was only for windscreen replacement. No problems.”

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(Home Insurance) - Posted 3 years ago

“Car insurance is something you buy hoping never to use , but if you do you want something you can trust.”

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(Car Insurance) - Posted 3 years ago

“I been wait to be recovered by the AA since half 4 this afternoon am at the bottom of North Wales am still waiting here there not getting here till half 1 in the morning it a 2 and a hour drive back to Manchester am sat in my van its freezing”

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Posted 3 years ago

“I hope I get same excellent value as I did this time.”

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(Car Insurance) - Posted 3 years ago

“Very impressed with the quick response. Mike was very polite and professional. Thank you AA and Mike for the excellent service”

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Posted 3 years ago

“Go compare seemed very efficient and guided me to the best quote from the car insurance companies. I then negotiated further discount from the quoted discount on go compare”

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(Car Insurance) - Posted 3 years ago

“I found a very promt service Damian was very polite and proffesional was clean and tidy he exsplained to me what he tested etc the advice was excellalant ill give him 100% no complaints at all thank you Damian”

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Posted 3 years ago

“Not impressed with the AA and. With different provider”

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(Car Insurance) - Posted 3 years ago

“The cover seems fine,at a competitive price.but I do need a paper certificate. To keep my house documentation in order mainly for my family.”

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(Home Insurance) - Posted 3 years ago

“Very happy with the AA car insurance good value for the money”

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(Car Insurance) - Posted 3 years ago

“Haven’t had to make a claim so cannot comment on service!”

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(Car Insurance) - Posted 3 years ago

“I know from experience that you never find out how good an insurance company is until you make a claim . AA has a good reputation and obviously I hope that I never have cause to make a claim”

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