The AA Reviews

“ It was a horrible experience. We booked a trip from IND-MNL and were told that we would need to get between airports on our own. The AA agent informed us we would get a refund because we booked within 24 hours. That's not true, so buyers should beware. ”

“ So at 6pm I have enough and decided to call and wanted cancel and refund and finally one staff finally understand and he have to delete my case and restart new one. ”

“ 2 months and STILL NO REFUND and NO UPDATE This is a general feedback for AA customer service. ”

“ Please Please keep away from The AA. I recently joined The AA and now I don't need it . I tried to cancel it. After a long chat I was told NO REFUND AFTER 14 DAYS. BE AWARE!! ”

“ Made a complaint but even thought they recognise they couldn’t help me, they refuse any refund. ”

“ And they didn’t want to be responsible and just do a refund. ”

“ I called The AA back to get a refund and eventually this was processed. ”

“ As The AA told me when I got in touch with them, all instructors are self-employed, and only the teacher is able to provide a refund. ”

“ Aviva also told me they’d refund me the difference to what my insurance would have been should it be proven no fault on my part so I should get over £100 back still. ”

“ Disgusting company who just wants money first! My car clutch broke down we called The AA (scam AA) they asked whats wrong before asking for anything they’re kept on asking for money first then helping the issue! The driver came and did nothing at all!! He looked moody for literally no reason. On the call we asked for a recovery and he was saying I wasn’t here for a recovery so basically the lady on the phone didn’t even listen to our problem but listened well to my bank details, we waited 5 hours for nothing had to call my neighbour to pick us up! Also to this day i still haven’t got back my refund as the case was clossed FIX UP disgusting scamer ”