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The AA Reviews

2.8 Rating 1,946 Reviews
B
Happiness Grade
Read The AA Reviews

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

B

Customer Service - Good

78.31%
Industry Average
Only one person made me happy today and that was JOHN. Brilliant customer service AA operator. Good at his job. Kept me calm through my stressful experience of trying an attempt at changing my address on-line. Sorted everything out for me. Thank you John
posted 1 month ago - Linda Gibson
Great service after my collision and car repaired quickly
posted 1 month ago - Melvin Buckley
Insanely impressed! My daughter took out cover just a few weeks ago, and unfortunately had a breakdown incident yesterday where the battery had been drained due to an incorrectly fitted dashcam. Reporting the issue was so easy online, and we had an AA van with us within just over an hour! They resolved the issue, and the service was just excellent. Will be recommending far and wide, well done AA!
posted 1 month ago - Laura
Excellent service. Fixed the problem with my car. Very helpful.
posted 4 months ago - Anonymous
I had a puncture today on the M23 The AA arrived in 50 mins put a temporary wheel on for me followed me to a tyre shop. He explained everything to me as it happened even got them to close of a lane so I could get out of the escape area fantastic service and really friendly aa man well done and thank you for taking care of me Keith Brighton
posted 5 months ago - Keith BRIGHTON
Great service today from Paul from The AA , helped me in every way , and tried to do it the cheapest possible way for me . Was on the phone to me , letting me know time of arrival etc literally going out of his way to make it the quickest and cheapest option Thankyou Paul for amazing service πŸ‘πŸ‘πŸ‘
posted 6 months ago - Adam Clarke
I used The AA service for the first time ever due to a flat tire on the motorway at night, we were saved by a wonderful man called Anthony who came and met us in our dilemma.
posted 6 months ago - Anonymous
Saturday, 14th sept 2024 we had a tyre blow out on our motorhome near the A14 junction with the A1, northbound near Peterborough. The AA man (Alan, i believe) arrived within half an hour & provided absolutely first class service - I can’t praise him highly enough. He got us to where we needed to be & recommended the best course of action for us to get the tyre mended & get home safely. Phil & Jane
posted 6 months ago - Anonymous
He went out of his way to stop at a services on way to where car was dropped off.
posted 7 months ago - Emily
Your attendance, service and remedy unsurpassed. Thank Daniel. Dover area.
posted 7 months ago - Roy St Margarets