The AA Reviews

Name: The AA
Rating: 2.83

2.8 Rating 1,946 Reviews

45 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 1,946 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 38%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.8 out of 5
Avg Email Response Time	-1 hours
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price combo with breakdown cover.”

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(Car Insurance) - Posted 3 years ago

“Easy clear site to use, we had no problems.”

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(Car Insurance) - Posted 3 years ago

“Very good service from AA”

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(Car Insurance) - Posted 3 years ago

“My claim was only for windscreen replacement. No problems.”

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(Home Insurance) - Posted 3 years ago

“I hope I get same excellent value as I did this time.”

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(Car Insurance) - Posted 3 years ago

“Very impressed with the quick response. Mike was very polite and professional. Thank you AA and Mike for the excellent service”

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Posted 3 years ago

“Go compare seemed very efficient and guided me to the best quote from the car insurance companies. I then negotiated further discount from the quoted discount on go compare”

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(Car Insurance) - Posted 3 years ago

“I found a very promt service Damian was very polite and proffesional was clean and tidy he exsplained to me what he tested etc the advice was excellalant ill give him 100% no complaints at all thank you Damian”

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Posted 3 years ago

“Haven’t had to make a claim so cannot comment on service!”

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(Car Insurance) - Posted 3 years ago

“I know from experience that you never find out how good an insurance company is until you make a claim . AA has a good reputation and obviously I hope that I never have cause to make a claim”

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(Car Insurance) - Posted 3 years ago

“Thankfully haven’t had to claim so cannot comment. The documents I received were easy to understand should the inevitable happen. Very pleased with my purchase.”

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