The Audiobarn Reviews

Name: The Audiobarn
Address: 2 Feltimores Park, Chalk Lane, Harlow, Essex
Rating: 5.00

5.0 Rating 681 Reviews

100 %

of reviewers recommend The Audiobarn

5.0

Based on 681 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 6th December 2024

Simon G

The Audiobarn 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and personal service. Speedy delivery too. Excellent.”

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Posted 2 years ago

“A great service from Andy and Jack with plenty of products to listen to .”

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Posted 2 years ago

“Outstanding service, no pressure sales,”

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Posted 2 years ago

“I originally contacted Jack to enquire about a new streamer but my attention shifted to the Kudos Titan 606. With a suitable trade in offer on my current speakers we were able to agree a cost to change. A little over 2 weeks later and I am the proud owner of these fantastic floor standers. Thanks to Steve for delivering and setting them up. It was a pleasure to deal with the Audiobarn team and I wouldn’t hesitate to recommend them for your next purchase.”

The Audiobarn 5 star review on 23rd August 2022

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Posted 2 years ago

“Having purchased a used Naim streamer through Audiobarn I subsequently contacted them about custom made furniture from Clic. Andy at Audiobarn was extremely helpful and answered all my questions and placed the order promptly. On both occasions I was very satisfied with both customer service and the quality of products available. I am likely to return to Audiobarn and have no hestiation in recommending them to others.”

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Posted 2 years ago

“Having had help from Andy and the Audiobarn upgrading my turntable a year or so ago, it was the turn of the electronics, With external constraints requiring at most a two box system the usual brilliant service advice has resulted in Naim NDX 2, Naim Supernait 3 plus Super Lumina interconnects. Delivery, set up and trade in of the old Nova was seamless – an absolute model of what customer service should be. The step up in sound quality is absolutely staggering. If ever the 2 box constraint is relaxed I’ll be back to the Audiobarn to see where else we might take things. And thanks again Andy for all the help!”

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Posted 2 years ago

“I found the Audiobarn staff very helpful, knowledgeable and friendly. They are accommodating and non pressuring in their approach. The equipment on demonstration was top of the line. The service was second to none and I now have a new Grimm Audio MU1 streamer that has dramatically improved the performance of my stereo system. My streamed and ripped music has never sounded so room filling, natural and involving. I strongly recommend The Audiobarn and in particular I want to thank Graham and Jack their excellent service, expertise and patience.”

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Posted 2 years ago

“Brilliant advice and service, very knowledgeable in recommending the right equipment for your needs.”

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Posted 2 years ago

“Just made my second turntable purchase from the Audiobarn and will be back for speakers once appropriate approvals have been secured! Couldn't be happier with the service and the quality of the stock is phenomenal. An easy 5 stars from me.”

The Audiobarn 5 star review on 6th August 2022

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Posted 2 years ago

“Amazing personal service from Jack at The Audiobarn once again! He let me try out some different headphones at my leisure to make sure I was making the right decision. Went for the Focal Clear MGs which sound stunning. 5* all the way!”

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Posted 2 years ago

“I am not local to The Audiobarn but the shop has become my first stop whilst steadily upgrading my system over a number of years. I could go elsewhere but Jack is always helpful both with advice and flexible with generous trade in offers. I recently had two of the Audiobarn team visit to install an active Naim system with the top of range 555 streamer and their work was exemplary. I am told it will take a month or two before the new system performs at its best but I am sure that it will be a pleasurable journey.”

The Audiobarn 5 star review on 1st August 2022

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Posted 2 years ago

“Excellent service - as usual - from Jack @ Audiobarn. Highly Recommended.”

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Posted 2 years ago

“A great experience buying a Vertere turntable. Andy set everything up for an audition and talked me through my options for a future digital addition to my system. Great, friendly service.”

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Posted 2 years ago

“I have been dealing with Audiobarn for a while now and keep coming back. I don't even live close, but their customer experience is absolutely top notch. One of the few places around that offer a proper home demo service (not the usual 'money back guarantee' you get elsewhere). Recently I took the plunge and made the long journey down to their fabulous barn to demo a Chord Dave. Yes, I could have bought a Dave at any number of more local dealers, but I went with the Audiobarn because of their very generous trade-in offer and all round great customer service. They stock a really well thought-out selection of gear and avoid the same old list of big names. Well tailored to a proper audiophile who cares about music, not merely spec sheets. Would thoroughly recommend them to anyone.”

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Posted 2 years ago

“Knowledgeable people who go the extra mile.”

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Posted 2 years ago

“Extremely helpful with a relaxed atmosphere. Jack showed me through the system we had discussed with consummate ease. I was left to choose the music to listen to, various music was played and enjoyed. The ‘sales’ side of the business was so relaxed and once my decision was made, a short discussion was done. Would recommend this business to anyone serious about music as nothing was too much trouble.”

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Posted 2 years ago

“I first met Jack some years ago when he was an Assistant Manager for a hifi shop in Hertford. It was immediately clear that customer service was at the forefront of his thinking. Having previously dealt with many hifi dealers over the years, I remember being slightly taken-aback with Jack's helpfulness, unbiased advice and willingness to loan equipment. Some years later I decided to upgrade the MC cartridge on my Linn LP12. The Audiobarn had a little-used Hana SL available at a very good price so I visited The Audiobarn with my deck for Steve to carry out the installation. It was only after I had lived with the cartridge for a while and was completely happy that Jack then sent the invoice to me. Remarkably trusting. Unfortunately, that cartridge subsequently developed a fault, and Hana's UK distributor initially seemed unwilling to accept that the unit could be faulty. Jack took it upon himself to source a replacement cartridge for me and dealt with the distributor later. With The Audiobarn, the customer comes first! When the SL approached the end of its life recently, and I decided to upgrade the cartridge to the Hana ML, I made contact with The Audiobarn again. Jack made the arrangements for the cartridge exchange and took the time to keep me fully updated at every stage of the order's progress. Steve kindly came to my house to complete the installation, removing the risk of transporting my turntable. Overall, the process was handled rapidly and very professionally, as usual. I have to say that the system, in my humble opinion, now sounds magnificent. The Audiobarn offers a Gold Level standard of service that many other dealers can only aspire to. It is always a pleasure to deal with them. Thoroughly recommended!”

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Posted 2 years ago

“Excellent service from Jack and Andy on upgrading from Naim Atom to Nova. The transaction, including a trade-in, was very efficient and The Audiobarn was a pleasure to deal with.”

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Posted 2 years ago

“Enquired about the Naim Uniti Atom Headphone Edition at The Audiobarn via email and was promptly contacted by Jack who informed me of a fair trade in for my original Atom plus an excellent deal on the Atom HE. Transaction was completed and the New Atom was in the post the next day with the original being collected same time as the delivery, nothing could be simpler. I can only complement Audiobarn barn for the superb service they gave me and would definitely recommend them .”

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Posted 2 years ago

“I was (and almost certainly am) a HiFi neophyte. I spent a great deal of time searching for an appropriate dealer, who knew what they were talking about and who could be trusted. I did not mind travelling from central London to get to the right people. Audiobarn's reviews spoke for themselves and have turned out to be spot on. I spoke to Jack on the phone before coming up for a demonstration. The guys have been a pleasure to deal with. I have found the dealer I will be using for all my HiFi needs from now on (should the need arise). They have lots of stuff. They are smart and know what they are doing. The service is first class. I could not be happier. Specifically, I picked up a Nova, Spendor A7s, a fat power cord, some chord cables, and two Muso QB2s. All of which suits me down to the ground. I spent a few hours with the guys listening to various combinations of stuff - zero pressure (green guys like me often can't hear the difference between stuff - but the Nova and A7s were a great combo and I learnt that the right combinations are really important since it is not enough to simply combine the most expensive stuff willy nilly). Plus, they let my dogs in (which was a good sign). The whole experience was pretty unusual, outside bespoke tailoring.”

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Posted 2 years ago

The Audiobarn is rated 5.0 based on 681 reviews