The Audiobarn Reviews

Name: The Audiobarn
Address: 2 Feltimores Park, Chalk Lane, Harlow, Essex
Rating: 5.00

5.0 Rating 681 Reviews

100 %

of reviewers recommend The Audiobarn

5.0

Based on 681 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

The Audiobarn 5 star review on 6th December 2024

Simon G

The Audiobarn 5 star review on 28th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as usual. Home trial was no problem and everything delivered and set up and left with me for a weeks or so. When I placed the order I was kept up to date and then real care taken to get things just right. I'd highly recommend the Audiobarn.”

Helpful Report

Posted 9 months ago

“After my Naim dealer retired I tried a couple of other places but didn't like their approach. Then I was lucky enough to find Audiobarn. Despite me being a long way from their highest-spending customer and taking an age to make a decision (many months) Ben and Jack remained efffortlessly patient, made sure they knew exactly what I wanted and that I was aware of all the options. Great experience from start to finish. Highly recommend. Bill”

Helpful Report

Posted 9 months ago

“Jack is always is a pleasure to deal with, quick to answer any questions and after care service is fantastic. Any issues are resolved swiftly I highly recommend the guys at audiobarn.”

Helpful Report

Posted 10 months ago

“As always, The Audiobarn were very reliable. They kept me fully informed throughout my purchase of a Naim Fraim and Track Audio Isolation Feet. If you're looking for high quality Hi-Fi components and great customer service, I absolutely recommend The Audiobarn.”

Helpful Report

Posted 10 months ago

“Jack and Ben as ever really helpful in getting our Naim 300 system ordered in and working. Nothing too much trouble for them and all went seamlessly. Now enjoying the music even more.”

Helpful Report

Posted 10 months ago

“Very pleased with the service that I received fom The Audiobarn. As a relative novice the various options were carefully explained and at no stage did I feed pushed into making a decision. Having now bought several products I am delighted with the outcome. Will definitely use them again.”

Helpful Report

Posted 10 months ago

“Jack and the lads are great to deal with. They always have time for you, demo's, home loans, nothing is too much trouble. I've found them a lot more welcoming than many other dealers in the area. It's always a pleasure heading to the barn and they'll always be my first port of call for my next upgrade.”

Helpful Report

Posted 10 months ago

“I had the pleasure of dealing with Audio Barn many times over now and every time the one thing that stands out is the openness to advise and offer suggestions. It’s always best to book a slot in advance, but I never did and they still managed to chat to me and guide me to meet my needs offering me information and guidance, and the reward for me is that my setup is almost really where I want it to be, without that patience from all three of the AB crew I would not have got to this stage so fast. There is almost something very old fashioned about Audio Barn and I like it, and I have seen this mentioned a few times in some of the reviews.”

The Audiobarn 5 star review on 13th February 2024

Helpful Report

Posted 10 months ago

“I’d like to commend the Audiobarn for the stellar service they gave to me over the last couple of years in updating my hi fi system and the introduction to the world of Naim separates. This was accompanied with a new Rega P8 turntable. It was a pleasure to deal with team (Jack, Ben, Graham) and have clear advice relating to options and later demonstrations of the alternatives that might meet my aspirations. Final installation and aftersales was an absolute pleasure. I expect and hope to be a long-term customer.”

Helpful Report

Posted 10 months ago

“Friendly and relaxed service and demonstrations in lovely environment and with no sales pressure. Pertinent and valuable advice offered when requested which helped with final decisions. Went the 'extra mile' in accommodating requirements which helped very much in coming to a final decision. Great job with installation clean and tidy with nothing too much trouble. Very pleased with system.”

Helpful Report

Posted 10 months ago

“I bought my Degritter online from Jack at Audiobarn: I received the utmost customer care that I thought had long since disappeared. I felt then and now, that I was/am a valued customer and have no hesitation in either recommending Audiobarn or indeed, going to them for sales or advice.”

Helpful Report

Posted 10 months ago

“Great service from all the team. Had extended home demos of various top end streamers in my Naim based system. Ben recommended I try the shanyata Everest in my system rather than a front end upgrade. After an home demo I decided this was the way to go with an uplift in performance was beyond what I was expecting. Great communication and advise and overall an excellent experience dealing with all the team at Audiobarn.”

Helpful Report

Posted 10 months ago

“This is the first time I have made a purchase from the Audiobarn (DCS Bartok) and I have been really impressed with the service and support Jack and Ben have provided. From Jack’s advice before I made the purchase to their welcome and generosity when I visited their premises to demo. Throw in a home demo of a potential future upgrade and a very positive experience overall.”

The Audiobarn 5 star review on 10th February 2024

Helpful Report

Posted 10 months ago

“Old fashioned genuine customer care coupled with unfettered expertise. Jack, Ben and Graham tailored their advice to my requirements and patiently held my hand throughout the process over a period of months. As perfectionists, they refused to sign-off on installation until 5 hours had passed. Impressive! And the end product - the quality of the sound system is utterly magical. Do I expect to buy again from The Audiobarn? Yes.”

Helpful Report

Posted 11 months ago

“Purchased an NDX-PS from Audiobarn; they were very easy to deal with and delivered the power supply to my door. When I had a problem with my ND5 XS streamer, (not purchased from them) they identified the problem and saved me a great deal of money (and embarassment) by sorting out the problem in-house. For this, I am really grateful, and will use them in future if I buy any more Naim equipment.”

Helpful Report

Posted 11 months ago

“Requested audtion of the Primare SPA25. Upon arrival greeted with cup of coffee and sat back to be immersed in quality of the sound. Great service, polite & friendly. Would definitely recommend The Audio Barn for professional service.”

Helpful Report

Posted 11 months ago

“Excellent service from the guys at The Audiobarn. I wanted new speakers so Ben arranged for me to come in and audition 4. I had a relaxed couple of hours listening to the speakers which were fed by the same Naim kit as I have at home. I whittled it down to 2 that I liked very much and Ben kindly agreed to bring them to my home (quite a distance away) and set them up for a home audition. I listened to the first pair for a couple of weeks then they brought the second pair that I auditioned for several weeks. One pair really stood out, so I'm now the very happy owner of a pair of Kudos Titan 606 speakers, which of course they installed and setup for me in my lounge. They have an amazing sound and are perfectly matched with my Naim amplification. I am a very happy customer who will be back for more. I highly recommend The Audiobarn.”

Helpful Report

Posted 11 months ago

“Ben proved very patient with me whilst I went through the pros and cons of a Chord M-Scaler and Auralic Aries G1.1, and also explained how I could improve the system I already have. I am very pleased with my purchase and the service received. I have since been back for more equipment.”

Helpful Report

Posted 11 months ago

“I initially visited the Audiobarn for some advice on an issue I had with my existing setup and was able to have a relaxed and friendly chat with Jack and Ben. They invited me to have a look around the premises and I came away happily with a new Preamp. During my visit and just as I left, I mentioned in passing how much I liked the look of the Rega 50th Anniversery turntable on display. On receipt of the emailed Preamp receipt Jack mentioned that the turntable was only being manufactured until the end of the year. I was back in two weeks to buy the last one available before Christmas, which they set-up for me. I look forward to upgrading other components in the future and can highly recommend a visit.”

Helpful Report

Posted 11 months ago

“In the last quarter of 2023, I contacted the team at The Audiobarn, intending to put a system together for myself. My preferred speakers were ATC SCM40As. Having purchased a Preamplifier I spoke to the team at The Audiobarn who were more than happy to allow me to demonstrate my Preamp at their premises. A demo was booked - I was left alone to play and listen to music with no pressure to purchase. I subsequently purchased a pair of ATC SCM40As from The Audiobarn, now paired with an LTA Preamp. (The sound is not disappointing.) The team at The Audiobarn offered well-informed opinions with (again) no pressure to purchase. The speakers arrived ahead of schedule and were in perfect condition. The Audiobarn's communication throughout my time dealing with them was clear, respectful and timely. A point I would also like to mention is their knowledge of brands they do not hold, this was proven in our conversation regarding other equipment. It's been a pleasurable experience dealing with Jack, Ben and Graeme. Their opinions would be a good starting point and I would recommend their services with confidence. Sincerely Peter.”

Helpful Report

Posted 11 months ago

The Audiobarn is rated 5.0 based on 681 reviews