The Black Bow Jewelry Co. Reviews

Name: The Black Bow Jewelry Co.
Rating: 4.91

4.9 Rating 973 Reviews

99 %

of reviewers recommend The Black Bow Jewelry Co.

4.9

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

866-620-2638

Email:

Service@theblackbow.com

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The Black Bow Jewelry Co. 5 star review on 30th May 2022

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to do business with. Quick shipment and deliv”

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Posted 4 years ago

“Quality packaging & products!”

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Posted 4 years ago

“I was extremely happy with the service at Black Bow Jewelry. The item I purchased was a gift for my wife and it arrived in plenty of time to present it to her as planned. My experience with Black Box Jewelry was great and I plan to use your company in the future.”

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Posted 4 years ago

“it was awesome, easy order. fast shipping, and when i ruturned it it was easy and quick refund. I ordered another thing and same thing, quick and easy. Also awesome quality really satisfied. (I only returned the first thing cause I got wrong)-higly recommend!!”

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Posted 4 years ago

“I was looking for a silver box chain for my son and came across The Black Bow's website. They had exactly what I was looking for but I had a question on the item. I reached out, on a Sunday no less, not expecting anyone to answer me same day. To my amazement I got a response within 30 mins from Cory. He was exceptionally helpful, answered all my questions, and so I made a purchase for the Men's 22 Inch - 3.5 MM Sterling Silver, Antiqued Fancy Box Chain necklace. When the package arrived, I was extremely happy with the quality of the jewelry and the nice packaging it came in; made it a no brainer on wrapping for the holidays. However, when my son tried it on it was too small. So, given my recent experience with Cory I thought I'd simply reach out for exchange options (which by the way are listed on the bottom of the packing slip, that I missed seeing). Cory was busy in meetings that day and was unable to respond himself but he did ensure that someone knew of my situation and the questions I had. Theresa Green soon responded on Black Bows behalf and I was happily on my way again. There were a number of options for the exchange, I decided to buy a new necklace at the 24-inch length so I could get the chain to my son as quickly as possible and then return the shorter one for a refund. The refund was quite prompt as well. In summary: The service and support at The Black Bow is OUTSTANDING and the quality of the jewelry is top notch. My son simply LOVES his new necklace. I’ve got my eye on an anklet now and expect to make another purchase from them soon. - Eileen”

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Posted 4 years ago

“Item came as described and my wife was very happy with her gift.”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“I ordered a pair of silver hoop earrings and I love them! Beautiful! The service is excellent and I received them very quickly, even during the holiday season. Excellent, protective packaging and a super cute gift box. You should definitely shop Black Bow!”

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Posted 4 years ago

“Service was excellent. Product was what I wanted.”

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Posted 4 years ago

“Hi Cory, The pendant I ordered for my son was very nice unfortunately it’s a little small for him so I’m returning it but he will order a larger one when he gets the time. Thank you for the quick delivery on your part. Barbara Breault”

The Black Bow Jewelry Co. 5 star review on 2nd January 2020

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Posted 4 years ago

“Extremely pleased with the personal contact from Black Bow Jewelry Co. regarding my order and the professionalism with which each detail was taken care of. My order arrived very quickly, presentation was perfect in gift boxes and jewelry is delightful! Highly recommend Black Bow Jewelry Co.”

The Black Bow Jewelry Co. 5 star review on 1st January 2020

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Posted 4 years ago

“There was a reliability problem with one of the earrings I purchased from Black Bow. I informed you and you immediately replaced it. That is how excellent customer service looks. Bravo! JNL PS - What else do you sell? I would consider being a return customer after this experience.”

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Posted 4 years ago

Hi John, Thank you for the great review. We sell everything you could ever want when it comes to jewelry. If you are ever looking for something that we don't sell, please let us know. We will have one of our artists craft it for you. Thanks again!

Posted 4 years ago

“Service was excellent. Received the necklace and gave it as a gift. We will see how well made it is over time. Thank you.”

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Posted 4 years ago

“Wife loved the Iowa Hawkeye earings! Thanks you guys!”

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Posted 4 years ago

“The product that I purchased was Absolutely amazing and the gift Box that it was in was beautiful”

The Black Bow Jewelry Co. 5 star review on 28th December 2019

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Posted 4 years ago

“The item purchased was perfect! I wanted something unique and made of stainless steel. I found it on your site. My sister loved it! Right size and love the hearts that were creatively incorporated in the design. Loved it in person!!! My only concern was I wasn't quite sure if the chain was stainless steel as well. it was also delivered timely. Overall, very satisfied.”

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Posted 4 years ago

“Purchased a charm and it was just as displayed. Quality looks great. Customer service was the best. They reached out to me a couple times to ensure everything was ok.”

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Posted 4 years ago

“Good selection with on time delivery”

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Posted 4 years ago

“Item was perfectly as advertised. Very good quality and craftsmanship.”

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Posted 4 years ago

“I was immediately notified than one item was on back order but it was aggressively expedited and all items were received before Christmas.”

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Posted 4 years ago

The Black Bow Jewelry Co. is rated 4.9 based on 973 reviews