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The Black Bow Jewelry Co. Reviews

4.9 Rating 973 Reviews
A
Happiness Grade
Read The Black Bow Jewelry Co. Reviews

About The Black Bow Jewelry Co.:

Honest, Meaningful and Beautiful Jewelry
We’re a family run business and we’ve always felt that it’s important to treat customers like family. We’ve been selling jewelry for over 10 years right here in Medina, Ohio, USA and that has taught us how important is it to be honest, respectful and sell meaningful, beautiful jewelry.

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Phone:

866-620-2638

Email:

Service@theblackbow.com

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Customer Service - Good

100.00%
Industry Average
I was very happy with customer service and immediate response to a problem.
posted 2 years ago - Anonymous
The product I bought was awesome and delivered to me as promised I am very happy with product and service
posted 2 years ago - Nora G
I have ordered 3 pendants from Black now and my girls get compliments all the time. Also, we have experienced great customer service!
posted 2 years ago - Roberta R
Amazing customer service and beautiful product. Had a last minute change and they responded quickly and was able to make necessary changes. I will definitely order again.
posted 2 years ago - Shantela Y
There was a problem with my original order. A necklace was shipped instead of the charm that I had ordered. After calling customer service, a new charm was shipped to me and I had to return the necklace. A packaging label was emailed to me so I attached that to the box when the charm arrived, swapped out the items, and put the box in the mailbox to return. The pieces look great but the mix-up was a bit of a hassle.
posted 2 years ago - Kristie S
Great selection, service, delivery options, and prices!!! I especially liked the follow-up email after the sale. A nice personal touch that shows they do care about their customers. Will definitly be back. Thank you Black Cow Jewelry for a great buying experience!
posted 2 years ago - Roger M
I was very pleased with the service I received from Block Bow Jewelry. I made several purchases and returns since I could not make up my mind. They were very agreeable with whatever I needed. They never questioned my returns and refunded my money immediately. I would highly recommend them to everyone. I will purchase from them again
posted 2 years ago - Jean S
Very fast service and exactly as described. Birthday gift so I am now waiting to see how my wife reacts. I think she will be thrilled.
posted 2 years ago - Anonymous
Fantastic customer service! Had to make a couple of returns to exchange for a better fit and couldn't have been happier with the experience. Finally got the silver chain I selected and quality and look was perfect! Will definitely purchase from Black Bow again in the future.
posted 2 years ago - Paulo M
Absolutely professional customer service will indeed buy from this company again :)
posted 2 years ago - Halil I