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The Black Bow Jewelry Co. Reviews

4.9 Rating 973 Reviews
99 %
of reviewers recommend The Black Bow Jewelry Co.
4.9
Based on 973 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat
Read The Black Bow Jewelry Co. Reviews
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Phone:

866-620-2638

Email:

Service@theblackbow.com

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Great service and product!
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Posted 2 years ago
Thank you black bow for some great quality jewelry! The best part though is their customer service..... their communication is top notch! :-)
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Posted 2 years ago
Beautiful charm and presentation, would recommend
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Posted 2 years ago
Definitely a 5. Best service ever, they helped me out more than once on orders that I messed up on. Response time when I needed to e-mail them was less than an hour. Their jewelry is absolutely beautiful, I'm a big fan of the stackable rings, you can change the look on your finger by swapping out different rings whenever you want. My favorite store ever!!!!!
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Posted 2 years ago
I ordered a charm that was very tiny and not what I expected. I reached out, and was given the best option to get the size needed. I was very happy with the upsize, and pleased with the customer service.
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Posted 2 years ago
i recieved the silver popcorn chain so quickly. i really love it, its so beautiful and great price!
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Posted 2 years ago
I received two collegiate slide charms as a Christmas gift. I wanted a bracelet and the spacers to complete the slides. I ordered from Black Bow , the bracelet and spacers because I wanted them from the same company. They arrived in a timely fashion and am really pleased with my purchase. I ordered another bracelet and bead. I will look to you when I need more jewelry. Excellent!!! Thank you.
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Posted 2 years ago
The item is beautiful, the company itself is great. I bought the necklace for my son going off to college. I will be buying one for myself. When the original was left by UPS somewhere, the company stepped in and replaced it with no hassles. Great customer service
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Posted 2 years ago
Black Bow has served me a few times. Always fast shipping and I love having the gift box included. Price can be a little high but you get what you pay for. Great company.
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Posted 2 years ago
Awesome loved the alpha phi! Subtle and perfect!
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Posted 2 years ago
My package was due to arrive in 7-10 days and I received it in 3 days. The box and bow were adorable that it was wrapped in. My necklace is absolutely beautiful!! It was exactly what I expected. It is very well made and I love it. Thank you Black Bow Jewelry Co. I will definitely be shopping with you again.
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Posted 2 years ago
Perfect size, the ring really shines and it goes perfect with my other ring :) Silver seemed very polished, more so than my other jewelry which was a big plus.
The Black Bow Jewelry Co. 5 star review on 12th January 2022
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Posted 2 years ago
I want to thank the team for being so very helpful and understanding. The communication was warm and responsive, and they continuously offered assistance should I have questions or issues. There were some misunderstandings about the shipping for the holidays, and they were understanding and kind enough to explain and work with me so that we were all happy. I received it in good time and securely packaged. Thank you once again.
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Posted 2 years ago
Excellent value. Product as described. Shipping prompt (except for weather delay).
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Posted 2 years ago
Story goes like this: bought necklace for husband 12 years from a store in the mall. Had engraved with mine and 3 kids names, he hasn’t taken it off ever, pins wearing down, had repaired twice, can’t be fixed anymore, many compliments about it over the years, thick and 2 tones and perfect. I have googled this necklace a million times and could never find a replacement, used google lens this time and boom, black box has them. Ordered, just received. It’s perfect. It’s exact.
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Posted 2 years ago
Very responsive. Very happy with my purchase.
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Posted 2 years ago
Had a hard time finding the exact style and length chain through numerous sites and came upon yours. I received what I was hoping for. Will be seeing you again in the future. Thanks
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Posted 2 years ago
Good customer service and communication.
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Posted 2 years ago
My necklace came pretty fast which was great! The pendant is a little smaller then I expected but I’m still very happy with my purchase
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Posted 2 years ago
Excellent customer service
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Posted 2 years ago
The Black Bow Jewelry Co. is rated 4.9 based on 973 reviews