Login
Start Free Trial Are you a business?? Click Here

The Body Shop Reviews

3.5 Rating 204 Reviews
C
Happiness Grade
C

Customer Service - Average

62.50%
Industry Average
Visited The Body Shop in Riccarton mall today and received outstanding professional service from Jedidiah. She puts passion and care into serving customers. Good products and genuine service made my shopping experience so enjoyable.
posted 1 month ago - Anonymous
I have repeated visits to Body Shop at Causeway Point & North Point to purchase a range of Vegan shampoo. these products are of high quality & effective. Prices are reasonable and they have refillable using recycled bottles. Staff are courteous & provides excellent service. Always love products in The Body Shop.
posted 1 year ago - Eve
Lovely service at york designer outlet nice lady called sue who is helpful knowledgeable and friendly please pass on my comments as all to often people r quick to complain so it’s nice to get a 👍 Kathy B
posted 2 years ago - Kathy Blackshaw
Simone at Shops on Don Mills at the Body Shop. Was very helpful and knowledgeable To explain me what’s good for you me. I was very satisfied with her Customer Service to me. And was confident to purchase The products Simone recommend.
posted 2 years ago - Shallu
Amazing products and great customer service. The location was at King of Prussia Mall and our assistant was Riri. She was very kind and helpful.
posted 3 years ago - Anonymous
I had great service from the assistant manager Stephanie at the Pen Center help me with all my needs!
posted 3 years ago - Anonymous
Very nice friendly team, always very helpful, especially Paulina. Always understand what customers are looking for. It’s been one year, since I started to use The Body Shop range and I’m always 100% satisfied with quality and service.
posted 3 years ago - Olga Melton
Very good service yesterday
posted 5 years ago - Chris
Great service yesterday in High Wycombe branch
posted 5 years ago - Chris
Great customer service at the Preston store. The consultant Safiya was very helpful in helping us choose the correct skin products.
posted 5 years ago - Jayne Stackhouse