The Body Shop Reviews

Name: The Body Shop
Address: 268 Oxford Street,, London
Rating: 3.53

3.5 Rating 205 Reviews

64 %

of reviewers recommend The Body Shop

Company Reviews

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Metrics

3.5

Based on 205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Location:

268 Oxford Street,
London
W1C 1DS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer of the Body Shop for 3 decades. Their stuff is good, and reasonably priced. I have bought their Maca Root shaving cream for many years, considering it the best value on the market, as well as the nicest to use. At around Can$16 for 180 grams it’s excellent. And lasted 5 or 6 months. Lately, they have changed the formula it seems - a lot lasts just over 3 months. They have almost tripled the price - to nearly Can$58, claiming Maca Root has increased in price from the Andean mountain sources. Really? Another ripoff it seems. I won’t be dealing with them in future.”

Helpful Report

Posted 1 week ago

“As an elderly lady shopping in Inverness.I was finding it difficult to walk.I stood at the door of your store wondering if I could walk another step. When the shop assistant came over to help me.I told her what I wanted and she very kindly got it for me the Facebook cream. So whoever you are Thank you.”

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Posted 3 years ago

“I must say first I have brought loads of stuff of body shop but my latest has been a very big disappointment. I brought the peppermint intensive cooling foot rescue and although it's not bad cream it is in NO way cooling, and that was my whole purpose in buying it ,”

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Posted 4 years ago

“Scent is nice. But not long lasting. Kept using much amount for a single use. Not practical to use.”

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Posted 7 years ago

“I have collected so many methods of teaching from Alison. Its free and need to pay if I want to get certificates. I'm happy for this. I'm very unhappy on Alison for another matter. When I purchased and placed my orders they added some hiding values. It means the offer which is looking cheaper this is not really cheap. They have a problem of document delivery too.”

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Posted 7 years ago

“I was really sad to see that most of Anita's legacy had been lost but it still is a nice product”

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Posted 7 years ago

The Body Shop is rated 3.5 based on 205 reviews