The Calais Wine Superstore Reviews

Name: The Calais Wine Superstore
Address: 249, Rue Marcel Doret,, Calais
Rating: 4.90

4.9 Rating 3,094 Reviews

99 %

of reviewers recommend The Calais Wine Superstore

4.9

Based on 3,094 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0033 321 19 00 19

Email:

shop@calaiswine.co.uk

Location:

249, Rue Marcel Doret,
Calais
62100

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The Calais Wine Superstore 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant all round - been coming here for years. Free crossings arranged, taste before you buy, order online if preferred and all will be ready for you - at an amazing price. Could not be better.”

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Posted 5 years ago

“Can't recommend highly enough. They booked the crossing and the wine was ready for us to collect at our convenience - what more can you say ! Website is easy to navigate and the Superstore is easy to find. Don't hesitate - use it! See you again soon as we will be buying our wedding wine from you!”

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Posted 5 years ago

“We have been a couple of times now and the staff are always really helpful and friendly. The tasting room is an excellent idea so you can test before you buy. We have been very pleasantly surprised by some of the wines we tried and avoided some we may not have been all that happy with.”

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Posted 5 years ago

“We have visited The Calais wine for a number of years and you have never let us down, Great staff, very efficient lovely wine. An absolute pleasure to come over to you and hope it will continue.”

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Posted 5 years ago

“Always a pleasure to shop at Calais Wine.”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Excellent service as always. From original booking to collection all went to plan. Will be back later in the year”

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Posted 5 years ago

“Really absolutely good service I had to change my crossing on eurotunnel as I had to work they sorted everything. I pre ordered And when I got there I tasted what I had ordered amazing service”

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Posted 5 years ago

“Order placed late Tuesday, collected Thursday am, all ready and waiting, free Eurotunnel crossing at requested times, no issues at all, excellent service and value.”

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Posted 5 years ago

“An excellent service, free tunnel crossing and your order ready for you when you arrive. Well done Calais wine superstore I can't recommend you enough and look forward to a return visit.”

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Posted 5 years ago

“It is always a pleasure to shop with The Calais Wine Superstore. The staff are so pleasant and helpful. My friend and myself tend to go there at least 3 times a year. We are always greeted with a smile and a warm welcome.”

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Posted 5 years ago

“Pre ordered online, ready and waiting for us on arrival. Added more to our trolley after tasting some different wines. Free Eurotunnel crossing, excellent service, fantastic savings on UK prices. Hope Brexit doesn’t spoil a lovely day out.”

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Posted 5 years ago

“Sadly not such a great experience! We have been many, many times. No greeting on arrival, no help offered even though we were the only customers and seemingly plenty of staff! Had to ask for help several times. Very limited stock compared to previous visits but I understand that is due to Brexit sadly! Disappointing as we are normally very happy!”

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Posted 5 years ago

“Absolutely brilliant , again. 2 years ago we filled 2 vans and a Range Rover , as we were self supplying drink for 300 to celebrate my Son & Daughter-in-law’s Marriage This time we are celebrating 3 birthdays, a Retirement and new house with over 100 people Pre ordered some and this was ready when we arrived, and they even helped us load this plus a further trolley full into our car Would strongly recommend and will definitely use again Where else has a chilled room that you can taste before you buy, 10 mins from Calais, shop will pay your crossing and treat you well Cheers Calais Wine Superstore”

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Posted 5 years ago

“We always order before we go and its always ready too collect, the staff are really very helpful, nothing is to much for them.”

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Posted 5 years ago

“Excellent choice, great prices and really helpful staff!!”

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Posted 5 years ago

“They go the extra mile. Nothing is too much bother, always on time, always the right order. I’ve been at least 20 times. The Chunnel free travel is an amazing deal.”

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Posted 5 years ago

“Have visited several times now and always find it an enjoyable experience. My wife prefers a white wine and so takes advantage of sampling some of the temperature chilled bottles in the free tasting room. Me? I'm the driver and so tastings have to limited! Great staff, always willing to offer advice if requested. Holly even helped us load the car as she had a few quiet minutes! Hoping for another visit in the autumn.”

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Posted 5 years ago

“We pre-ordered our wine 48 hours before we planned to visit. When we arrived our order was waiting ready for us. We have used Calais Wine a few times now and always find their staff friendly and helpful.”

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Posted 5 years ago

“Visited over Bank Holiday weekend. Arrived about 0930 and had to ask to have quite a few bottles opened as they weren’t initially available for tasting. Staff helpful. Seemed quiet compared to previous visits and as confirmed by a member of staff the selection and buying has been limited due to B***t particularly standard red and white. Still able to enough great buys (rosè and bubbly) to more than justify the trip. Will definitely return again.”

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Posted 5 years ago

The Calais Wine Superstore is rated 4.9 based on 3,094 reviews