“5* service, everyone we spoke to was kind and polite. Kept in touch letting us know where we were at with each stage, also just very reasonable people. Didn't feel like anyone was pushy and I was able to make a decision I was comfortable with.”
“Fantastic place, lots of car choices and so happy with Stephen and his professionalism.
I will definitely come again- no pressure, good explanation and you have gained a customer.”
“A Fantastic Experience from Start to Finish
I’m excited to share my experience with The Car Shop Strood. They have been absolutely fantastic since the first time I walked in. Over the years, I've purchased two cars from them, and each time they’ve gone above and beyond to ensure I was completely satisfied.
The customer service here is simply brilliant. From Chris to Steve and the entire team, everyone is friendly, professional, and genuinely eager to help. It’s clear that they care about their customers. Whether it was a small question or a bigger issue, they were always there to assist me without any hesitation.
One thing that really stands out about The Car Shop Strood is how they make you feel like a part of their family. They’ve created a welcoming atmosphere where I always felt comfortable and valued. Every interaction, from a simple check-up to discussing major concerns, has been handled with utmost care and attention to detail.
Recently, I needed to change my car because my family is growing. The team made this transition incredibly smooth. They understood my needs and offered excellent options, ensuring I found the perfect car for my expanding family. The process was easy and stress-free, and I left feeling happy and confident with my new vehicle.
Words can hardly express how grateful I am for their exceptional service. Having The Car Shop Strood nearby gives me peace of mind, knowing that I can rely on them for any automotive needs. They’ve consistently provided fantastic cars and top-notch service, making each visit a positive experience.
In conclusion, if you’re looking for a car dealership that truly cares about its customers, I highly recommend The Car Shop Strood. Their dedication to making customers happy is evident in everything they do. I’m thankful to have found such a reliable and caring dealership and will continue to choose them for all my future car needs.”
“This may help other single ladies out to buy a car...l was very apprehensive about this but needed to change my car..after reading good reviews and speaking to a friend who had recently bought from there...Steve helped me from start to finish and was so helpful ...a couple minor bits on receiving car but was quickly and easily put right. Would definitely recommend this garage......Thanks so much.”
“Very happy with my new car didnt have what I wanted in stock and thay was happy to get the car that I needed only took a couple off day would definitely go to this garage again”
“Wow wow wow - many thanks to Chris and Steve for easing my stress of buying a 2nd hand car. Their service and communication throughout the process was simply the best - a rarity these days! Def would recommend and score them a 10!”
“As I really picky customer who wasn't anywhere near 100% sure what they wanted Ricky and the guys at The Car Shop were really patient, listened to my criteria and were really helpful in identifying the right car at the right price for me.
There was no pressure, prices were very fair and they were happy to discuss obtaining cars that weren't in stock.
The stock they did have was varied with a range of prices and the aftercare offered sounded very good.
I would definitely recommend them if you are in the market for a used car and will be back myself for my next purchase.”
“I reviewed excellent service from Steve from my first phone enquiry until I picked up my new car, very friendly and professional would highly recommend.”
“The service was great Steve and the guys could not do enough to help me and find me a car. The service was quick and I am extremely happy with my new car! This is the third car I have purchased from them.”
“The Car Shop in Strood is absolutely brilliant. The staff are very friendly and helpful, I picked my Car up yesterday and I absolutely love it, Would definitely recommend buying a car from this garage. Claire ⭐️⭐️⭐️⭐️⭐️”
“I would like to thank the team for the quick response for what they did for myself on purchasing my car. They went out of there way to sort everything out .
I would recommend if you need to buy a car, talk to them I couldn't fault the staff . Thanks guys. Robert.”
“I had alot of help from Ricky,who helped with drive tests, questions and ultimately getting an amazing car for a good price.All the staff on site a e helpful and friendly but not pushy for sales and generally made me feel at ease. Ricky assisted me with the car which was really appreciated.”
