The Derma Company Reviews

Name: The Derma Company
Address: 365 Luton Road, Harpenden, Hertfordshire
Rating: 4.96

5.0 Rating 2,779 Reviews

99 %

of reviewers recommend The Derma Company

5.0

Based on 2,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Derma Company:

The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.

You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.

Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE DPD UK mainland shipping on orders over £50.

All products are brand new, genuine & authorised for sale.

Visit Website

Phone:

01582 808829

Email:

shop@thedermacompany.co.uk

The Derma Company 5 star review on 31st August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my first order recently and immediately realised that I had ordered the wrong product. There wasn't an option to cancel online so I sent an email off to the support team, cautiously hoping it would be actioned before it was despatched. I'm happy to say that the product was switched out within the hour and it was reflected so on my account for reassurance. The response was really friendly and super quick. It was delivered the next day. I can't fault The Derma Company. I will definitely use again!”

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Posted 5 months ago

“Always love ordering from here. But it would be nice if you offered samples before trying certain creams etc.. especially as the products aren’t cheap. I feel free shipping should be over £45”

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Posted 5 months ago

“The best advice the most helpful of nearly every company I’ve ever dealt with.”

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Posted 5 months ago

“Great products, I use environ and works wonders. Highly recommend”

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Posted 5 months ago

“It’s my third order with the company and I am very satisfied with quality and prices!”

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Posted 5 months ago

“Acer is always so helpful, knowledgeable and excellent at his job and knowing my Environ skin care products. The products always get delivered the next day and always in good condition. Would definitely recommend the Derma Company.”

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Posted 5 months ago

“I use Derma Company because of their knowledge of the products I use as well as their discounts, more samples would be nice though, good pricing and fast delivery”

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Posted 5 months ago

“Brilliant service and regular 20% discount with Medik8 that really helps me keep stocked up with my skincare favourites 😍”

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Posted 5 months ago

“Thank you The Derma Company, excellent products & will be purchasing again!”

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Posted 6 months ago

“Fantastic company…luxury skincare at a very reasonable price which I received super fast..couldn’t have asked for anything better! I’m very happy and will definitely be back to buy more ..thank you Derma Company”

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Posted 6 months ago

“Excellent service next delivery brilliant”

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Posted 6 months ago

“Been using this company for many years, always trustworthy, helpful & reliable, with an efficient and very speedy delivery service.”

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Posted 6 months ago

“Very quick delivery time and brilliant products”

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Posted 6 months ago

“Excellent customer service from the Derma Company team. Despite mistakes I made on my online order everything was sorted out with a friendly phone call and my items arrived promptly the next day.”

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Posted 6 months ago

“Excellent, quick service and delivery. Product as described. Lovely to receive free gift with purchase. Will shop here again.”

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Posted 6 months ago

“Great website, good communication, speedy delivery. Quality products at affordable prices. Thank you”

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Posted 6 months ago

“Efficient gettIng orders out and good communication”

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Posted 6 months ago

“Great service. 4 stars because the website was impossible to order from.”

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Posted 6 months ago

“In this occasion the service was quick, the item was packed well and what most important for me with good prices and long term of using it - a year ahead . Fabulous! You bit your concurrence:) keep it up please”

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Posted 6 months ago

“I love this company. Orders are fulfilled really quickly and you are notified when your order is dispatched. They deal in high end skincare and the quality is excellent. There's a lot of useful information on the products - highly recommended!”

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Posted 6 months ago

The Derma Company is rated 5.0 based on 2,779 reviews