The Derma Company Reviews

Name: The Derma Company
Address: 365 Luton Road, Harpenden, Hertfordshire
Rating: 4.96

5.0 Rating 2,779 Reviews

99 %

of reviewers recommend The Derma Company

5.0

Based on 2,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Derma Company:

The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.

You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.

Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE DPD UK mainland shipping on orders over £50.

All products are brand new, genuine & authorised for sale.

Visit Website

Phone:

01582 808829

Email:

shop@thedermacompany.co.uk

The Derma Company 5 star review on 31st August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So it was a very easy & smooth process, ordered at 3:10pm arrived literally the next day, my only gripe was that the products from medik8 were not sealed & they usually are, which made me nervous about authenticity”

Helpful Report

Posted 4 months ago

Hi Jessica, Thanks for your positive review, we have been an authorised Medik8 stockist for over 15 years. The vast majority of the range does not feature a safety seal, only a small number of products from the range such as the glass bottled serums eg Hydr8 B5, Intelligent Retinol Serums, C-Tetra Serum & the cleanser tubes have a seal over the top of the bottle or cap. Although we agree that a safety seal would be preferred, we don't have control over the manufacture of the range so it's not within our control that this is not in place. I hope this clears up your concerns. Lucy, Customer Care

Posted 4 months ago

“I love the products and will definitely be purchasing from you again. Thank you”

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Posted 4 months ago

“Try to use small independent companies as much as I can, Derma Company has not let me down, such a pleasure to deal with companies that have a real person at the end of a phone, not that I needed to call as everything was delivered on time, packaged well and much cheaper than anywhere else I could find, I have used your company twice now and intend to continue to do so.”

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Posted 4 months ago

“Great service and lovely products - thank you!”

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Posted 4 months ago

“Excellent service everytime. Well done. A***”

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Posted 4 months ago

“Great company, order received really quickly and packed really well. The website is easy to use and their offers are brilliant. I always order when I receive information about offers by email. When there are offers I will always stock up or even order a more expensive item than my usual due to the discount. Great products and service highly recommend Derma Company”

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Posted 4 months ago

“I cannot praise The Derma Company enough fom whom I purchase Environ products. Their knowledge of these products is excellent and the service fast and reliable. I will never consider using another company.”

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Posted 4 months ago

“First time I have used this company . Really good prices Quickly dispatched Well packed Thank you”

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Posted 5 months ago

“Alway very good to deal with!”

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Posted 5 months ago

“Excellent price, prompt delivery. Will definitely return”

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Posted 5 months ago

“Hi good service but I was expecting the extra perk / cream as advertised!”

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Posted 5 months ago

Hi Alessandra Thanks for your feedback, upon checking your order, this order did not contain the qualifying items required to receive the free gift that was on promotion at the time of ordering. In almost all cases any additional gifts that may be added based on a promotion will show in your basket at the time of ordering. If you cannot see this then you may not have purchased the correct items, quantities, met the spend threshold to qualify or the limited promotion may have sold out. If you have any queries over any future promotions please don't hesitate to get in touch with our customer care team. Lucy, Customer Care

Posted 4 months ago

“The Derma Company are an excellent online shop. Customer service and the speed of delivery is exceptional. The range of products they have is first class at reasonable prices. This is my first 'go to' shop. Keep doing what you are doing.”

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Posted 5 months ago

“Great company, always fast delivery. Lots of offers on the products I love.”

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Posted 5 months ago

“Always an excellent service, great products and a quick delivery. Highly recommended.”

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Posted 5 months ago

“Great company, great choice of products, all delivered very quickly.”

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Posted 5 months ago

“I needed some advise on Medik8 which I was ordering. The Derma team were extremely helpful and knowledgeable. I'm delighted with the products and my skin is already looking better. Plus the discounted price was very good. Thank you Tricia”

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Posted 5 months ago

“Good range of products but free postage should be available when spending over £25”

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Posted 5 months ago

“Never had a problem and quick delivery.”

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Posted 5 months ago

“Very efficient service and great value on Medik 8. Products arrived quickly and were well packaged. Haven’t used all of them yet and will review each item at a later date.”

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Posted 5 months ago

“Exponential service”

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Posted 5 months ago

The Derma Company is rated 5.0 based on 2,779 reviews