The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic prompt efficient service at the most busiest time of year. Would highly recommend The Dog Line for anything you need for your best friend.”

The Dog Line 5 star review on 3rd January 2020

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Posted 5 years ago

“Our product arrived promptly given it was order at Christmas. It has helped unbelievably with his training and made our life so much easier. Thank you!”

The Dog Line 5 star review on 29th December 2019

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Posted 5 years ago

“Dealing with The dog Line is a breeze, when the postage was messed up on the Geo-fence I ordered (no fault of The Dog Line) they sent another unit straight away. I live in an area where animals dont get second chances if they stray from home and for some of us our animals are members of our family. Thankfully Colin,Carmen and the rest of the crew at TDL are of this mindset.”

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Posted 5 years ago

“Great quality, simple easy transaction with fast delivery. Very happy with overall experience shopping with Dog Line.”

The Dog Line 5 star review on 28th December 2019

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Posted 5 years ago

“Our rescue boy would bark when we were out. Our neighbours are very considerate but we didn't want to keep annoying them! We'd tried many things to calm him down, and Bark Busters. But nothing worked. I was reluctant to use the electronic collar - worried that it would make our dog more wary and shut down again. We spoke to a couple of team members who convinced me it really was the best bet with our dog's temperament. We are so amazed that not only have the neighbours reported no more problems - our dog has been calm, happy and relaxed - and even more responsive and obedient. I really can't believe the answer was so simple and everyone (including the dog) is happy! Thank you so much!!!”

The Dog Line 5 star review on 26th December 2019

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Posted 5 years ago

“You made my neighbours and myself happy, because my dog no longer barks. It took only 2 days!”

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Posted 5 years ago

“The Dog Line sold me 3 bark collars and battery. One dog was aggressive an it toned him down over time. He still walked up to other dogs but he didn't bark at them anymore. In time I could take the battery out. Just left the collar on an there were no more problems with him. Customer Service have been great, they encouraged me with prompt orders and the money issues were handled efficiently.”

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Posted 5 years ago

“Highly recommended! After buying a cheap bark collar that didn't work, I called The Dog Line and they were very helpful and helped me choose the best option for our barker. It worked! Now we can enjoy our dog rather than being constantly annoyed by her! Thanks.”

The Dog Line 5 star review on 8th December 2019

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Posted 5 years ago

“The collar is amazing within a few days our dog had stopped barking at neighbours in their back yard”

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Posted 5 years ago

“I was very reluctant to use a bark collar on our rescue Kelpie X Whippet and have been trying for over 12 months to train her to control her barking. But there are a couple of triggers that cause her to react with frantic barking and all my efforts at training had little effect. The bark collar was very effective from the moment I put it on her, and thankfully, it didn't cause her any stress or harm at all. It achieved in a few hours what would have taken me many months (or more). I will continue to use the collar in conjunction with training, but I am sure the need for this will become less frequent over the coming weeks. Also, thank you for the great advice you provided over the phone when I first contacted you, and for the ‘renting’ option which you offer. This is a great service. It enabled me to appreciate the effectiveness of the collar before I bought it.”

The Dog Line 5 star review on 2nd December 2019

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Posted 5 years ago

“Great service. Fast delivery. Very happy customer.”

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Posted 5 years ago

“Very professional & helpful.Videos are easy to follow.Very happy with products.”

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Posted 5 years ago

“we live on a farm and work long hours our dog was a barker at night we had tried everything to stop her barking but we were fighting a loosing battle, if we could not stop her from barking we would have to rehome her as a last resort we tried The Dog Line no bark collar it only took a few times and now no barking at all at night best money we ever spent”

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Posted 5 years ago

“Great and fast service. love the product so far!”

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Posted 5 years ago

“We recieved our delivery very fast and very happy with the product! XD”

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Posted 5 years ago

“Before we got the invisible fence one of our dogs was jumping the fence daily. Now I know she’s safe in the backyard where she should. The staff were so helpful helped us work out what we needed and how much. Helpful information on the website, we refer to it a lot for tips eg how to find a break in your line. Great product.”

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Posted 5 years ago

“Great service at a good price. Thanks guys.”

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Posted 5 years ago

“Great products and service very happy will recommend Regards Adam”

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Posted 5 years ago

“Very happy with the service, correspondence and delivery. Thank you.”

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Posted 5 years ago

“Quick and efficient Happy with product Dog stopped barking immediately with his new collar We only use it in the evening”

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Posted 5 years ago

The Dog Line is rated 4.9 based on 1,273 reviews