The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bark collars work very well , dogs stop barking instantly”

The Dog Line 5 star review on 15th October 2021

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Posted 3 years ago

“Great to deal with”

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Posted 3 years ago

“The collar I ordered for my dog Rudi is a bit too big, but I have put elastic band to make it fit. I also ordered signs which I have attached to fence. Thanks”

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Posted 3 years ago

“I found that the website to be easy to find what I needed with the rules for my state. Quick delivery too”

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Posted 3 years ago

“Amazing customer service and product! Being a first time purchaser of a barking collar, I had LOTS of questions. Staff were very generous with their time and answered all my questions. My dog has also stopped barking at the garbage man!! Thank you 🙏”

The Dog Line 5 star review on 13th October 2021

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Posted 3 years ago

“10/10 best investment ever! Thankyou for a great product :)”

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Posted 3 years ago

“The original battery in the collar has lasted three and a half years so we were very impressed! Very easy to reorder and it was delivered in a short amount of time. Great product and fabulous service.”

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Posted 3 years ago

“Very helpful staff. I had a faulty product (no fault of Dog Line)and staff were prompt and dealt with it straight away. I would most certainly recommend them💯%”

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Posted 3 years ago

“Communication was excellent straight from the get go. Order was packaged up and sent lightning fast and delivered earlier than I expected!”

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Posted 3 years ago

“I was lucky enough to have an extremely personalised customer service experience and had my issue resolved. Postage took longer than expected but that’s understandable considering covid.”

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Posted 3 years ago

“We ordered the Dog Line for our property to stop Axel jumping over fences to play in creek or with cars on road. We easily installed around upper boundary and along front gate. With consistent training, we can now easily open front gate without him rushing us, and knows the ‘careful’ and ‘safe’ commands well. Our other pup also learned at same time. They still love playing in the safe zones, and are far more relaxed. Everyone can safely relax knowing they’re not getting out.”

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Posted 3 years ago

“So efficient with speedy delivery of replacement battery. The first one lasted for over 2 years. We haven't had to chain our dog once since putting down the Dog Line. So great.”

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Posted 3 years ago

“Very quick and accurate service Needed a collar fast as our last one Wore out and it came on time”

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Posted 3 years ago

“I just love is barking collar and she walks around growls I haven’t her to go into a big bark because it bites her just love it thank you”

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Posted 3 years ago

“We have installed the dog line and it has been very good as our little boy is learning his boundaries. The line was easy to install and would recommend it to anyone who wants to buy one to help a wondering dog.”

The Dog Line 5 star review on 12th October 2021

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Posted 3 years ago

“Good range of products. Very quick service, even when normal postage times are erratic. Thanks”

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Posted 3 years ago

“Despite being an online store- I had my first experience with a online store having in-person levels of customer help. Over the phone, the representative answered all my questions and then went above and beyond with helping me understand the product, how it worked, how to find the working level etc. I was very impressed.”

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Posted 3 years ago

“We had a problem with our 18 month old Cavoodle (6KG) barking at anyone who walked past the house. We bought the PetSafe Lite Rechargeable Bark Collar for Small Dogs - PBC17- and it has been amazing. Our puppy can stay outside and play all day if he wants to. It pretty much started to work straight away, he is not in any discomfort and we can relax when he is outside playing. The service from The Dog Line was outstanding. Very happy.”

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Posted 3 years ago

“Very easy to deal with a quick postage”

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Posted 3 years ago

“Great company. Easy transaction. Prompt delivery.”

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Posted 3 years ago

The Dog Line is rated 4.9 based on 1,281 reviews