The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love The Dog Line! Keep up the good work and best regards to the team. Your service, by far is the best I have ever had. - Merrilyn”

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Posted 8 years ago

“My Vet recommended this site. The bark collar products saved my dog. Jewel is a rescue Doberman who was a bad barker. Easy site to find the right product. Thanks”

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Posted 8 years ago

“Very easy to deal with Posting is always prompt Happy repeat customer here”

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Posted 8 years ago

“Ordering online was pretty easy. The items I ordered came in right on time. All is well! Love it! Thanks guys.”

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Posted 8 years ago

“I'd like to commend The Dog Line for their awesome products and for the great after sales support and service! Stay amazing guys.”

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Posted 8 years ago

“Lots of love to The Dog Line team. Colin and everybody have been really helpful in finding a bark collar that perfectly suits my Pette. Thank you!”

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Posted 8 years ago

“The pop up chat was very helpful and I had to e-mail to change my delivery instructions and the reply and service was great. The barking collar and sound emitting bird house have worked on mine and my neighbours dogs who used to stir each other up while we were out and we have had no complaints since”

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Posted 8 years ago

“After adopting my staffie cross boxer from the RSPCA in August I found the only fault she had was aggressive barking. She is 2 years of age so not too old to retrain. Whilst I was at work she would bark at anyone going past the house even on the other side of the road, and try to attach the dogs on either side of my fence. So to keep me and the neighbours happy I contacted the dog line. They were exceptional with their service also sending out the collar promptly and the follow up phone calls to see how I was going with the use of the collar. I would recommend anyone with a problem barking dog to use The Dog Line. Also they are not expensive, very reasonable prices. Very Happy. Jenny”

The Dog Line 5 star review on 23rd October 2016

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Posted 8 years ago

“It's been 2 years since I got A Bark Collar for my dog and it's still working. Love the awesome support and service from The Dog Line. Awesome Job!”

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Posted 8 years ago

“I had trouble ordering from my IPad and decided to call the following day. Colin was ever so helpful and sorted it all out in no time. It was no trouble at all. I really liked the quick delivery too. Because of the exceptional service I will be ordering again for sure.”

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Posted 8 years ago

“Goods delivered promptly Easy to install and work well”

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Posted 8 years ago

“Way impressed with the easy to use website and the quick postage. The Dog Line really delivered. Great job!”

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Posted 8 years ago

“Very good service. Delivery from interstate was very quick. Barking dog collar was easy to fit, with excellent User's Guide. Collar was effective from first usage. Result; 2 happy people feeling less "on edge:, and one dog already looking and acting more settled. Perfect!!”

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Posted 8 years ago

“I am impressed with how easy it was for me to navigate the website and for the quick postage. The Dog Line really delivered well. Good job!”

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Posted 8 years ago

“Great Service, easy ordering, great prodct”

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Posted 8 years ago

“I have dealt with the dogline on several occassions and always found the service to be outstanding, always helpful and willing to help find or figure a solution to my request, I would recpmmend them always”

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Posted 8 years ago

Hello Robyn, Thanks for this awesome review. We'll do our best to make sure all our valued customers are always happy with our service. Cheers, Colin.

Posted 8 years ago

“Sending my regards to Colin and Leanne. They've been nothing but helpful. 5 stars for the quality products and after sales service. I love The Dog Line!”

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Posted 8 years ago

Hi Victoria, It's great to hear this positive feedback. It inspires us more to better our service. All the best, Colin

Posted 8 years ago

“I'm giving The Dog Line a shinning-shimmering-5-star score for its reliability and promptness! Colin and the team has been nothing but EXCELLENT!”

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Posted 8 years ago

Hello Lin, Thanks for this amazing 5-star feedback. We appreciate it so much. Regards, Colin

Posted 8 years ago

“Thanks for the 5% discount and the prompt delivery - great service. Big thumbs up from me. Thanks guys. -Trevor”

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Posted 8 years ago

Hi Trevor, Glad you are happy with out 5% discount and the service. Keep rocking! Thanks, Colin

Posted 8 years ago

“Very prompt in answering all my questions and following up my calls. I'm very impressed with the service. Thanks :D”

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Posted 8 years ago

Hello Rhonda, We're glad to know you're satisfied with our service. Thanks for leaving us this awesome review. Cheers! Colin

Posted 8 years ago

The Dog Line is rated 4.9 based on 1,273 reviews