The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How refreshing to go online looking for something to stop my Mitch and the neighbour's yappers from barking and actually have contact with a "real" person. Thank you so much Colin for your courteous and helpful advice.”

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Posted 8 years ago

“With 5 dogs I needed good advice and service. The Dog Line had all my dog needs covered. They are definitely on top of my go-to list. Love them heaps! XoXo - Tracy”

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Posted 8 years ago

“Very happy with quick delivery, & then wonderful service when I rang for help with my product.”

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Posted 8 years ago

“Great results with the bark collar, certainly stopped the complaints, excellent service, I am a happy customer! Keep up the good work, guys.”

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Posted 8 years ago

“easy to order and quick delivery”

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Posted 8 years ago

“Same day shipping is key when needing a bark collar for a pet. Very efficient service and great product!”

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Posted 8 years ago

“It was exactly what we order and expected and it arrived in good time.”

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Posted 8 years ago

“I have always experienced great service and advise from these guys. Easy to use website with lots of info. My Bark Collar is still working when we need it to. Adrian.”

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Posted 8 years ago

“We received our Groundskeeper Kit about 1 month ago. Our Golden Retriever (about 16 months old) who was so fond of escaping over or under the fence is now contained. Within 2 weeks she had learned to stay in the boundaries. Before installing our kit and the completing the subsequent training she would scramble over or under the fence or bolt to the fence, barking when one of her favourite temptations appeared. I was a little concerned that she would forget the boundary and just run straight through, but that hasn't happened once. She is tempted everyday by people walking their dogs, by birds or helicopters flying overhead and by our neighbour kicking the ball for their dog, but she still does not attempt to cross her boundary. It's nice to have her laying at the back door again, ready to play and chase the ball and spend time with us rather than being contained for most of the day.”

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Posted 8 years ago

“I love The Dog Line! Keep up the good work and best regards to the team. Your service, by far is the best I have ever had. - Merrilyn”

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Posted 8 years ago

“My Vet recommended this site. The bark collar products saved my dog. Jewel is a rescue Doberman who was a bad barker. Easy site to find the right product. Thanks”

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Posted 8 years ago

“Very easy to deal with Posting is always prompt Happy repeat customer here”

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Posted 8 years ago

“Ordering online was pretty easy. The items I ordered came in right on time. All is well! Love it! Thanks guys.”

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Posted 8 years ago

“I'd like to commend The Dog Line for their awesome products and for the great after sales support and service! Stay amazing guys.”

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Posted 8 years ago

“Lots of love to The Dog Line team. Colin and everybody have been really helpful in finding a bark collar that perfectly suits my Pette. Thank you!”

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Posted 8 years ago

“The pop up chat was very helpful and I had to e-mail to change my delivery instructions and the reply and service was great. The barking collar and sound emitting bird house have worked on mine and my neighbours dogs who used to stir each other up while we were out and we have had no complaints since”

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Posted 8 years ago

“After adopting my staffie cross boxer from the RSPCA in August I found the only fault she had was aggressive barking. She is 2 years of age so not too old to retrain. Whilst I was at work she would bark at anyone going past the house even on the other side of the road, and try to attach the dogs on either side of my fence. So to keep me and the neighbours happy I contacted the dog line. They were exceptional with their service also sending out the collar promptly and the follow up phone calls to see how I was going with the use of the collar. I would recommend anyone with a problem barking dog to use The Dog Line. Also they are not expensive, very reasonable prices. Very Happy. Jenny”

The Dog Line 5 star review on 23rd October 2016

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Posted 8 years ago

“It's been 2 years since I got A Bark Collar for my dog and it's still working. Love the awesome support and service from The Dog Line. Awesome Job!”

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Posted 8 years ago

“I had trouble ordering from my IPad and decided to call the following day. Colin was ever so helpful and sorted it all out in no time. It was no trouble at all. I really liked the quick delivery too. Because of the exceptional service I will be ordering again for sure.”

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Posted 8 years ago

“Goods delivered promptly Easy to install and work well”

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Posted 8 years ago

The Dog Line is rated 4.9 based on 1,282 reviews