The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with product, a vibrating collar to discourage barking. Very prompt order processing and delivery. Good packaging Great service.”

Helpful Report

Posted 5 years ago

“My neighbours advised my young terrier dog was barking late in the day before I was arriving home. I searched the internet for dog barking solutions and found dogs online. Information and options were helpful and addressed concerns with ensuring no harm to pets. Ordered the dog barking collar which vibrates as a deterrent. Delivered in a short time. Best of all the collar works, and my dog does not mind when I put it on in the morning. I’m using it as a training tool, so not turning collar on every day. Collar is adjustable to fit a small dog. Recharges within 30 mins, every 2nd day. Would recommend the vibrating collar.”

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Posted 5 years ago

“Fantastically presented and wrapped gift. Perfect for a young girl who just got her first puppy for her bday!”

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Posted 5 years ago

“Hi there, the stop barking collar has not stopped our dog from barking. He is a cross between a poodle and a lopsa opsa . Does the collar usually work on this breed ?”

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Posted 5 years ago

“I have 2 huge Rottweilers who love to escape and wander all over our suburb. I was receiving phone calls at all times of the day and night to ask if I had lost 2 black dogs. Our fences were triple wired but one dog would dig and the other jump. At the end of my tether I purchased the Dog Line. End of problems. Excellent product.”

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Posted 5 years ago

“Great prompt service.”

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Posted 5 years ago

“My dog was getting out with an electric fence but the dog line stopped her”

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Posted 5 years ago

“Great product great customer service! Works a treat the confused look on my Boxers face each time she barks is classic 😊”

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Posted 5 years ago

“Excellent service and super quick delivery!”

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Posted 5 years ago

“I'm sure the dog line has saved our dogs lives, they were escaping and playing on busy roads. Excellent project, even better follow up assistance from staff.”

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Posted 5 years ago

“The serial escape artist is finally contained. Tried to sneak off this morning, ended up sitting outside the front door sulking 😂.”

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Posted 5 years ago

“Great website with clear and informative information. Excellent service and product.”

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Posted 5 years ago

“I ordered an anti-bark collar for my dog. I have used these before and the service was prompt and very reliable. The dog collar arrived in just a few days.”

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Posted 5 years ago

“Great communication and customer service. Thanks”

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Posted 5 years ago

“Colin and his team are very helpful. They really know how to solve a dog owner's problem. I highly recommend The Dog Line.”

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Posted 5 years ago

“AWESOME CUSTOMER SERVICE FROM THESE GUYS - HIGHLY RECOMMEND GREAT SENSE OF HUMOR TOO, THANKS FOR CHEERING ME UP GUYS (ENOUGH SAID ;-))”

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Posted 5 years ago

“The dog line were very helpful, website was easy to follow and navigate, delivery was prompt and product was perfect for our needs ..”

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Posted 5 years ago

“Have had a Petsafe electric dog fence for 7 years now works really well. Just replacing collar for my malamute. Found The Dog Line the cheapest and great to deal with. Thank you. Christina”

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Posted 5 years ago

“Purchased a bark collar that turned out to be faulty. The Dog line were fantastic, organising the return and a replacement collar. Customer service and courtesy are top line. That's why I say The Dog Line is a Top Line. Thanks Jim.”

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Posted 5 years ago

“We were on our 4 th dog trainer until your e/collar was suggested what a change. Our 50kg pup is now the best behaved well mannered dog in the park”

The Dog Line 5 star review on 21st June 2019

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Posted 5 years ago

That's awesome news, Sally-Anne. Glad everything works well with your dog! Keep in touch!

Posted 5 years ago

The Dog Line is rated 4.9 based on 1,281 reviews