The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every time I shop with the dog line the experience is great”

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Posted 6 years ago

“Prompt service, chat line was helpful in making decision on product. Would recommend.”

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Posted 6 years ago

“We didn’t want to get a dangerous dog collar but at least the process was easy, the quality was good and the shipping was fast. And Posy doesn’t seem to mind it.”

The Dog Line 5 star review on 28th April 2019

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Posted 6 years ago

“After ordering on line , staff gave me a call to ask if everything was ok with the order. Very nice and helpful gentlemen.”

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Posted 6 years ago

“We purchased the Pet Safe training collar for our 12 moth old Catahoula. We had been having trouble with his recall and getting his attention at the dog park and also on the farm. After two sessions with the training collar, he will now come when he is called from 100's of meters away on the farm and doesn't stray more then 20 meters when walking off the lead. I would highly recommend this product.”

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Posted 6 years ago

“Always prompt...much appreciated.”

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Posted 6 years ago

“I have had the boundary containment system running for over 2 yrs keeping my dogs safe within the boundary around the house which is approx 3000m2. Very simple to install with help just a phone call away. I bought a second collar about a year ago as I foster rescue dogs, it’s worked great with 3 other dogs. The collar receivers take a beating as the dogs grab them when they are playing, beside minor scratches there is no other damage. Great quality Customer service is quick and efficient. I recommend this company to all my friends and neighbours.”

The Dog Line 5 star review on 19th April 2019

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Posted 6 years ago

“Very impressed with their service. I ordered a bark collar for my papillon and had a phone call within 30 minutes to tell me it was out of stock for a week. They phoned again a week later to tell me that particular one was no longer being manufactured and would send me the updated and better model for no extra cost. It was also shipped express that day. Received it yesterday so excited to try it out on my little dog.”

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Posted 6 years ago

“Would recommend the ‘The Dog Line’ and the collar, we saw a huge difference as soon as the collar was on. So glad we made the purchase, I’m sure our neighbours are too!”

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Posted 6 years ago

“We bought an e collar from the dog line and it cane very quickly. The product itself with the help of our dog trainer has absolutely transformed our temperamental BC already!!”

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Posted 6 years ago

“Vinnie is new to our home and after we were told he was good with cats we decided to adopt him. Unfortunately he wasn’t good with cats and we needed to train him not to chase them. Thankfully we found the Petsafe training collar to encourage him to stay away from them. So far so good!!”

The Dog Line 5 star review on 9th April 2019

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Posted 6 years ago

“Hi Colin We have 2 eight month old labradoodle sisters. Recently Charlee worked out how to climb the back gate into the park behind us when people walked by with their dogs. We increased the height of the back fence so she just climbed the side fence instead. We were worried she would get hurt or even killed and thought we would have to spend thousands upgrading our fences. My husband came across the Dog Line site and after speaking to someone about it, we decided to give it a go. The system has been incredible. Both pups learnt within minutes where they could and couldn’t go. We have only had to put the collar up to one as they take note of the flags and won’t go past them. We are very grateful to Dog Line as our pups are now safe and happy. Maryanne and Larry”

The Dog Line 5 star review on 8th April 2019

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Posted 6 years ago

“They were really easy and fast to do buisness with. They had a great range of products at fantastic prices. A very well done to u guys, I will definitely be buying more products again. Cheers guys”

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Posted 6 years ago

“We bought the device that emits the tone only dogs can. The barkbuster is awesome. We had 2 dogs next door that would not be controlled in noise and what we bought from THE DOG LINE has worked sensationally. Delivery was fast. Service is great. Thanks DOG LINE”

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Posted 6 years ago

“Excellent service quick and efficient, including a phone call to offer me an alternative to the product that was out of stock.”

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Posted 6 years ago

“Fantastic my items arrived really quick and the difference in my dog is instant and I have the collar on the lowest setting which is vibrate”

The Dog Line 5 star review on 2nd April 2019

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Posted 6 years ago

“prompt service”

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Posted 6 years ago

“Vibrating leash stopped my dog bucking from day 1. We still put it on - it’s out first week. Results are fantastic. Our dog”s buck changed, she sort of growls iat passing by dogs instead and doesn’t bucks anymore when closed in a room or left outside.”

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Posted 6 years ago

“We ordered a Petsafe Big Dog Anti-Bark collar from Dogline. This has been an amazing purchase! Our beautiful chocolate Labrador was driving us and our neighbours mad with his barking. Since using this collar our dog is calmer and his barking has significantly reduced and is now only one or two barks and no more. Dogline was efficient and communicated with us to make sure we were informed about the delivery of our purchase. I would recommend both the collar and Dogline to others. Thank you so much.”

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Posted 6 years ago

“THE PURCHASE I MADE - PETSAFE OUTDOOR BARK CONTROL" PBC19 HAS WORKED A 100% WITHIN 2 DAYS! THANKS!”

The Dog Line 5 star review on 26th March 2019

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Posted 6 years ago

That's really PAWESOME news! Glad everyone works well with your dog! And your dog looks stunning, by the way. Thanks for sharing! Keep in touch.

Posted 6 years ago

The Dog Line is rated 4.9 based on 1,282 reviews