The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was perfect.”

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Posted 5 years ago

“As usual, the service was awesome & the ordering process easy! I have been using Dog line for years now & the service has always been tops! Thanks!”

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Posted 5 years ago

“I placed my order over a long weekend. I was contacted after the long weekend via phone to inform me that because Monday was a public holiday the product would not be shipped until the Tuesday. I was already expecting that but it was a great personal touch. Items arrived quickly and well packaged.”

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Posted 5 years ago

“Fast delivery and the electronic collar worked a treat. We had a one previously but it was worn out. Our 18 year old kelpie only had to bark once to remember not to bark.”

The Dog Line 5 star review on 19th February 2019

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Posted 5 years ago

“Very quick delivery...very helpful service...see how the next5-6weeks go re product😊”

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Posted 5 years ago

“The Dog Line has many high quality products and I love their service. Keep up the great work!”

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Posted 5 years ago

“Excellent customer service and they were more than happy to look into sort out my issue. Would recommend the dog line to anyone. Shipping was fast, transaction easy and service truly awesome.”

The Dog Line 5 star review on 30th January 2019

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Posted 5 years ago

That's pretty awesome review, Cate! Thanks for that, we greatly appreciate it. Also, your dog is really cute. Thanks for sharing it! Keep in touch.

Posted 5 years ago

“Great product, easy instructions and prompt delivery. Thank you!”

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Posted 5 years ago

“we have been using our sport dog sbc-r collars for over a week & have worked perfectly, as our dogs don't even attempt to bark for a while after the collars have been removed, we had cheaper collars before which we had to charge daily but they still bark at time with them on, highly recommend The Dog Line for ease of use of the web site with great product details, did have to wait for a week for dispatch as out of stock but got a friendly call to inform us which was great to be keep in the loop well done The Dog Line”

The Dog Line 5 star review on 26th January 2019

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Posted 5 years ago

That's really good news Darryl. That's what we really aim in using a good quality bark collars. To train dogs not bark unnecessarily. Consistent training is the key for the success. Keep in touch, Darryl!

Posted 5 years ago

“Good communication and got me everything I needed to help with a recent issue with my dog.”

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Posted 5 years ago

“Thank you dog line. Emailed for product info & advice. Got a super fast reply, thanks Colin! & I’m very happy with the product I purchased. Would highly recommend & buy from again A+ 👍🏻”

The Dog Line 5 star review on 23rd January 2019

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Posted 5 years ago

That's perfect, Kerryn! Thanks for sharing this great review and awesome photo of your adorable pooch! We love it! Keep in touch!

Posted 5 years ago

“Hi We bought the collar to encourage our wolf hound to stop barking at people walking past in the evenings. Allready after a week we have found it has changed his behavior around this time of the day. Very happy with the product.”

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Posted 5 years ago

“Great service and product from The Dog Line. The product is very effective in stopping our dog's nuisance barking. Thanks Dogline from us & our Neighbours!”

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Posted 6 years ago

“Quick delivery of a fantastic product, will definitely buy from you again!!”

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Posted 6 years ago

That's perfect, D Mclean! We appreciate the time you give to write your positive review of our service and product! Keep in touch!

Posted 6 years ago

“My 1 year old Bichon (Mozzy) started barking at anything she could see or hear from the veranda after front and side trees were removed. It was becoming so bad we had neighbours complaining. Mozzy has had her collar now for a week now. She is down to just a growl when she sees a car, person, dog or a bird. Totally in awe of the training collar. I would recommend this device to anyone and everyone that is having a problem.”

The Dog Line 5 star review on 7th January 2019

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Posted 6 years ago

Mozzy is a beautiful girl, Myra! And we are so glad that the training collar works really well and reduces her barking problem. Dogs, sometimes need a constant reminder that not all things are worthy of barking at. Consistent training is a needed so it is successful. Keep in touch!

Posted 6 years ago

“Provided products and service to meet my needs and keep my dogs safe and protect livestock and others pets from my dogs. On a farm we have cattle grids which are not fenced, so my dogs learned how to walk over the grids and disappear! My 2 dogs i am totally embarrassed to say, took off overnight only to be returned to me by THE RANGER after being caught being very bad dogs on a near by property. We also live on a 100km speed zone road AND have railway lines. Had previously lost one dog to the highway : ( We run our own livestock and our neighbors have livestock too. So lots of issues all at once. I needed a solution for everyones safety and peace of mind. The Dog Line RF fence was the right answer for me and my dogs. They quickly understood the "rules" of the fence and the fact that the collars are so easy to adjust the levels of stimulation made it super fast and effective. No more getting out, no more Mr ranger experiences! I can leave the property knowing the dogs will be there when i get home with out any need for restraints or getting locked up. The one time the fence was compromised-by some kind of animal-i think maybe a chew happy rabbit-the fence alerted me to the problem (un ignorable beep) which i found and easily fixed by myself (ie not an electrician). The only other time the fence (wall unit) had a problem was due to a lightning strike. I rang the Dog line and explained what had occurred, they quickly posted me a replacement while i sent back my faulty one and then was really happy to hear it was covered under warranty, so my replacement costs were minimal and the service was super good. Having to go back to traditional-"have to tie/lock the dogs up" was horrible for both me and my dogs and it was just for a few days!!! So my experiences have been great and i highly recommended their products and service. Their online information videos have been great to watch and i have learned a lot from Colin who knows his stuff and i would trust to give me and others the right advice and the right product that suits individual needs. He asked me lots of questions before recommending anything to buy, and i felt like he really wanted to help my dogs stay safe and for me not to go mental!! Without a doubt, If i moved to a new property i would set up a new Dogline RF fence before i moved in if i couldnt take this one with me. Many thanks, much appreciated.”

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Posted 6 years ago

That's a really awesome success! We thank you so much for the time composing this great review about our product and service. We are so happy that you are very satisfied with the service and quality of our products. Keep in touch!

Posted 6 years ago

“Quick and efficient”

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Posted 6 years ago

“The Dog Line has been really helpful. Thank you so much for solving my problem - my dog hasn't escaped since I got your system installed.”

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Posted 6 years ago

“Really happy with the quality service and products that The Dog Line provides. Thanks, folks!”

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Posted 6 years ago

“We lost our dog for 3 days and vowed to never go through that experience agsin so we conracted The Dog Line, best decision ever. We can go out with a peace of mind now knowing our dog is safe at home. He won't even come to the front of the house anymore unless he is with my husband or I. He now just plays or rests in our big back yard or under our house. We are very grateful! Very friendly & helpful staff.”

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Posted 6 years ago

That's absolutely fantastic news, Mia & Chris! We are so glad that our system keeps your boy at home and safe. Keep in touch!

Posted 6 years ago

The Dog Line is rated 4.9 based on 1,273 reviews