The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have seen a huge improvement in our boysterous little Jack Russell 'snoopy' He's much calmer and more responsive to commands since attending the classes.”

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Posted 5 years ago

“The best customer service I have witnessed for a very long time - in very trying times (covid-19). Our whippet hasn't escaped once since installation of the invisible fence”

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Posted 5 years ago

“As always, you've been terrific. Notifying me of any change/out of stock etc. Thank you”

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Posted 5 years ago

“i am very happy with the company and the product i bought. at 65 i have a difficult 10mth old and the ez 900 educator has proven a lifesaver for me. THANK YOU DOG LINE .and thank you to the staff in WA were awesome in helping me to set it up. cheers guys zoie brooks 0421928949”

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Posted 5 years ago

“Dog Line give the best back up support before after and during purchase and they obviously love their dogs as much as we do. Thanks again Cole”

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Posted 5 years ago

“Col a hidden fence CEO gave us the best support ever! They give support 7 days a week and I personally promote the Hidden Fence system”

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Posted 5 years ago

“Very impressed with how quick my parcel was delivered and 100% happy with my purchase”

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Posted 5 years ago

“All i can say is THANKYOU! Fast postage. Great Service and the Sportdog NOBARK SBC-8 Bark Collar has been fantastic from the time we put it on! Our dog would bark at anything from birds to people walking past and we tried a lot of cheaper collars and they just stopped working or she kept barking but this SportDog collar is awesome! It has saved my sanity! I know she can be left at home and not bark now.”

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Posted 5 years ago

“Yap yaps always get a bad review but with the citronella collar, one look will tell you butter wouldn't melt in their mouth”

The Dog Line 5 star review on 19th March 2020

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Posted 5 years ago

“Amazing... our dog is a totally new dog. From jumping up and going crazy from excitement and not listening, he has absolutely turned! Listens, and plays around like crazy still - but is so much easier for us and our little kids to play with. Thankyou!”

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Posted 5 years ago

“I recently purchased a dog muzzle, the friendly sales person quickly confirmed with his supervisor, one of my questions he was unsure of. Great service, the product is exactly what I was expecting and fits my dog comfortably. Very happy with the service, price and prompt delivery”

The Dog Line 5 star review on 11th March 2020

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Posted 5 years ago

“Fantastic device that stopped our dog barking by emitting an ultrasonic sound that humans cannot hear. Thank you so much and all our neighbours thank you too. Our puppy is very happy but has now been trained by the device not bark excessively”

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Posted 5 years ago

“Ordering was easy to navigate. Prompt delivery to our rural town. Cheers Louise”

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Posted 5 years ago

“Was recommended to The Dog Line by my dog trainer due to some barking issues with the dog next door. My neighbour had had enough of the constant "yapping" from my side of the fence and it was time something was done. I previously had tried a barking collar with limited success and was now time to purchase a more expensive and quality solution. This was found in the form of an e-collar which quickly solved the problem. There is now peace along the fence and my neighbour can get on enjoying the tranquility of their backyard.”

The Dog Line 5 star review on 2nd March 2020

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Posted 5 years ago

“I live on a one and a half acre block, I owned two very large mastiffs that routinely escaped over my fence so I heigthen my fence to 7ft all the way around an epic undertaking but solved that issue. However when I got my two new dogs a Neo Mastiff and a Band dog I thought I was OK, but the one dog was determined to get out so much so she dug under the fence, I would fix it and she would dig under somewhere else.. I couldn't keep up. I had tried radio fence/collars before (off ebay and other online stores) but they were useless, they would zapp at random times causing the dogs pain when they weren't doing anything wrong, I found out that the transformer outside the boundary would make it false discharge, trucks going past would cause it to discharge, it was so frustrating that i binned them. I was reluctant to go back to a dog fence/collar set up but after looking into dogline and seeing they had a fixed fm frequency that wouldn't be interrupted by outside transmissions I took a punt. 3 years on and I haven't had a single issue. The collars work as expected, they are robust and the battery life is amazing. There customer service is second to none as well if you need replacement parts (batteries, line, collars etc) They get 5 stars from me.. Cheers Matt”

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Posted 5 years ago

“The dog lines team is very helpful and friendly they only wanted the best for me and my staffy, would definitely recommend to all of my family and friends”

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Posted 5 years ago

“Delivery was fast. I liked the Dog Training guide included. My dog responded to the Dog Fence exactly as explained and now does not go anywhere near the open gate. Saved.”

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Posted 5 years ago

“Great service and a great product. We have happy neighbours and our boy is a lot happier and less stressed when we go to work”

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Posted 5 years ago

“Great products, great service”

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Posted 5 years ago

“The dog line was a great experience to deal with. There reviews were great the delivery was fast and the product was everything they described it to be works a treat thanks.”

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Posted 5 years ago

The Dog Line is rated 4.9 based on 1,281 reviews