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The Dog Line Reviews

4.9 Rating 1,309 Reviews
98 %
of reviewers recommend The Dog Line
4.9
Based on 1,309 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Write Your review

Anonymous
Anonymous  // 01/01/2019
Ordering was easy to navigate. Prompt delivery to our rural town. Cheers Louise
Helpful Report
Posted 5 years ago
Was recommended to The Dog Line by my dog trainer due to some barking issues with the dog next door. My neighbour had had enough of the constant "yapping" from my side of the fence and it was time something was done. I previously had tried a barking collar with limited success and was now time to purchase a more expensive and quality solution. This was found in the form of an e-collar which quickly solved the problem. There is now peace along the fence and my neighbour can get on enjoying the tranquility of their backyard.
The Dog Line 5 star review on 2nd March 2020
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Posted 5 years ago
I live on a one and a half acre block, I owned two very large mastiffs that routinely escaped over my fence so I heigthen my fence to 7ft all the way around an epic undertaking but solved that issue. However when I got my two new dogs a Neo Mastiff and a Band dog I thought I was OK, but the one dog was determined to get out so much so she dug under the fence, I would fix it and she would dig under somewhere else.. I couldn't keep up. I had tried radio fence/collars before (off ebay and other online stores) but they were useless, they would zapp at random times causing the dogs pain when they weren't doing anything wrong, I found out that the transformer outside the boundary would make it false discharge, trucks going past would cause it to discharge, it was so frustrating that i binned them. I was reluctant to go back to a dog fence/collar set up but after looking into dogline and seeing they had a fixed fm frequency that wouldn't be interrupted by outside transmissions I took a punt. 3 years on and I haven't had a single issue. The collars work as expected, they are robust and the battery life is amazing. There customer service is second to none as well if you need replacement parts (batteries, line, collars etc) They get 5 stars from me.. Cheers Matt
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Posted 5 years ago
The dog lines team is very helpful and friendly they only wanted the best for me and my staffy, would definitely recommend to all of my family and friends
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Posted 5 years ago
Delivery was fast. I liked the Dog Training guide included. My dog responded to the Dog Fence exactly as explained and now does not go anywhere near the open gate. Saved.
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Posted 5 years ago
Great service and a great product. We have happy neighbours and our boy is a lot happier and less stressed when we go to work
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Posted 5 years ago
Great products, great service
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Posted 5 years ago
The dog line was a great experience to deal with. There reviews were great the delivery was fast and the product was everything they described it to be works a treat thanks.
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Posted 5 years ago
Very reasonable prices good quality product fast shipping very helpful and thank you for that save me loseingmy dog
The Dog Line 5 star review on 18th February 2020
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Posted 5 years ago
It is the best investment. Hasn't taken long and our new little puppy knows where not to go.🐶
The Dog Line 5 star review on 15th February 2020
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Posted 5 years ago
I had a real bad time with poeple complaining about my husky barking and howling none stop long storey short I came across your website that turned out to help no end of a blessing and no more complaints. Thank you ever so much!. Miss Barbara Mansfield
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Posted 5 years ago
Works amazingly for one of our dogs who has stopped barking almost completely. Our other (pug puppy) is a tad headstrong and still intermittently barks (much to the dislike of our other dog). However, it’s been a great tool, in conjunction with some other behavioural trainings we have put in place for both dogs and stopped so much frustration at our end.
The Dog Line 4 star review on 14th February 2020
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Posted 5 years ago
Oh wow! Love reading your review and what a cute photo! Thanks Sherri, for sharing your thoughts and this lovely picture. It made our day! Keep in touch
Posted 5 years ago
Brilliant customer service. As always, equipment received speedily and in perfect condition. My favorite place to purchase electronic training aids (: Top Dog Pawformance
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Posted 5 years ago
It was easy to negioate finding what we needed and very quick service
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Posted 5 years ago
Very good sign, & really fast delivery. I would recommend the dog line to anyone that is thinking about using this company. Thank you very much one happy customer.
The Dog Line 5 star review on 5th January 2020
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Posted 5 years ago
I am so very pleased with my purchase of the Anti Barking Dog Collar from The Dog Line and their efficient service. Although it was the week before Christmas, they despatched my order immediately via Express Post, kept me up to date with Tracking. I was very pleased that the Anti Barking dog collar arrived Christmas Eve!! My German Short Haired Pointer (aged 10 years) hears noises in the night and barks at any sound. The Anti Dog Barking Collar works very well without upsetting my dog in any way...she is much calmer now. Thankyou so very much for your input and advice in aiding me to purchase this Anti Dog Barking Collar..You have my top recommendation.
The Dog Line 5 star review on 4th January 2020
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Posted 5 years ago
Fantastic prompt efficient service at the most busiest time of year. Would highly recommend The Dog Line for anything you need for your best friend.
The Dog Line 5 star review on 3rd January 2020
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Posted 5 years ago
Our product arrived promptly given it was order at Christmas. It has helped unbelievably with his training and made our life so much easier. Thank you!
The Dog Line 5 star review on 29th December 2019
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Posted 5 years ago
Dealing with The dog Line is a breeze, when the postage was messed up on the Geo-fence I ordered (no fault of The Dog Line) they sent another unit straight away. I live in an area where animals dont get second chances if they stray from home and for some of us our animals are members of our family. Thankfully Colin,Carmen and the rest of the crew at TDL are of this mindset.
The Dog Line 5 star review on 29th December 2019
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Posted 5 years ago
Great quality, simple easy transaction with fast delivery. Very happy with overall experience shopping with Dog Line.
The Dog Line 5 star review on 28th December 2019
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Posted 5 years ago
The Dog Line is rated 4.9 based on 1,309 reviews