The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Postage was very fast and have not had any issues with the products. Will shop with the dog line again.”

The Dog Line 5 star review on 14th November 2019

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Posted 5 years ago

“The Dog Line is an incredibly professional company. The online chat is informative and when I was making enquiries about anti-bark collars, I was given loads of clear information which made my decision easy. My order was processed really quickly and I was alerted regularly about its arrival. These guys are very good and pet owners will benefit from dealing with them.”

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Posted 5 years ago

“The guys at Dog Line are great!...This is actually the second time that I have purchased a bark collar through them, the other time was 10 years ago which is why I went back to them again....great product!...great service!”

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Posted 5 years ago

“We use the dog line fence and have been impressed with how well that worked at educating our mini schnauzers to keep out of the flower beds. Minis bark and that’s fine when we are home but on walks it was a problem. We purchased the bark collar with a similar training beep warnings before the light stimulus. Wow the main barker got it straight away after a level one reminder on the first walk. Going to follow the training but it works and he knows what is acceptable and we all have better walks . I can see the collar isn’t going to be used much once they are trained up. 10/10”

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Posted 5 years ago

“We received such great assistance over the phone when trying to select which product would best suit our pooch and our yard. The back up help was only a phone call away when we were setting our dog line up! Thanks heaps!”

The Dog Line 5 star review on 27th October 2019

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Posted 5 years ago

“We installed a dogline fence kit around our 1.5 acre property as our husky is an escape artist and would dig out under the fence at any oportunity. I installed the fence and did 6 training sessions with her over 2 days, and then left her on her own from then on. We come home of a night and she is sitting happily on the lawn. It was amazing how fast she learned, she stops 3-5 metres short of the fence every time! Thanks guys, awsome product.”

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Posted 5 years ago

“Life with our boy Jax was a daily challenge with his insistent barking. He wasn’t fussy he’d bark at anything and everything, including me doing all the daily household chores. My life was becoming very stressful. I was skeptical about barking collars, friends had said they don’t work, but I needed to try something, so I researched and purchased online, which was very quick and easy. I’m extremely happy to report our dogs barking has decreased. It’s early days, we’ve only had it a week, but the difference is remarkable. I’m very hopeful it continues to teach our boy that he doesn’t need to bark for love and attention.”

The Dog Line 5 star review on 16th October 2019

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Posted 5 years ago

We are so glad to hear about the success of the bark collar training Jax not to bark unnecessarily. And thanks for sharing this beautiful photo. The key is consistent training. Keep in touch!

Posted 5 years ago

“I grappled with the decision on getting one of your collars for my Standard Schnauzer as I have always been told Electric Collars are no way to train a dog and their cruel . My dog was becoming uncontrollable to the point we became to the attension of the Council and I have tried trainers , Animal Psychologist etc . So as the last resort I bought a collar ! Now , after only a week , my dog is paying attention to my voice and commands and is becoming a beautiful dog I knew he could be. Thankyou for a great product you have literally saved my dogs life.!!”

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Posted 5 years ago

“I found the website very easy to use and staff were very courteous and friendly in a follow up inquiry. Thank you for the prompt delivery too. Regards Carol”

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Posted 5 years ago

“I am very happy that i could buy another charger for the collar as the other one got burnt when we had a torch blow up beside it. Fast shipping +++++ Thank You Julie”

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Posted 5 years ago

“I ordered the lite dog collar for Benji who would ignore me when I’d call him if another dog or person was there . I was scared of him being attacked again as he thinks he is a Rottweiler . I only had to use the collar once and now he comes straight away now . Thank you for keeping my Lille mate safe . The website was easy to use and I received the collar in ten days”

The Dog Line 5 star review on 13th October 2019

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Posted 5 years ago

“Fantastic bit of kit for an escape artist dog keeps her where I want and need highly recommend to anyone looking to get one for a dog”

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Posted 5 years ago

“Fast delivery. Excellent product. Thanks!”

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Posted 5 years ago

“First time ordering from The Dog Line and will do again. Great product information made my choice easy and the communication after purchase was fast and courteous.”

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Posted 5 years ago

“Great advice. Quick and efficient. Product is working perfectly. Thanks so much.”

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Posted 5 years ago

that's perfect, Kylie! And your dog looks perfectly happy even with the bark collar on. Thanks for sharing your feedback about the product and our service! We truly appreciated it.

Posted 5 years ago

“Easy to order, delivery quick and product was to our expectations - plus in a few short training session we have stopped the excessive barking and have trained a few commands to the collars beep.”

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Posted 5 years ago

“Dog Line is more like a"Life Line"for my mate Charlie and his proud owners. After all the stress of dealing with our local council on how,when,why and what??This order and product is exactly what was needed to be able to walk our family dog around the neighbor hood, stress free and happy.There was always help and advice over the phone on products,and the lady didn't make me feel shamed when I was purchasing products that we have had to purchase due to council reg. Excellent company. Thank goodness we have you to help.”

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Posted 5 years ago

“A1 customer service! Great communication and fast postage. Can not reccommed this company highly enough! Thanks again guys!”

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Posted 5 years ago

“I can’t seem to get dog collar working Can you call me please on 0434 048 887”

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Posted 5 years ago

“Got the Hidden Fence. Have recommended to all my friends with dogs (and anyone else who'll listen). Rang with a couple of queries on a sunday and they answered straight away and explain the setup to me. Far cheaper than building a fence!”

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Posted 5 years ago

The Dog Line is rated 4.9 based on 1,273 reviews