The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product we ordered was delivered in a timely manner and we were very satisfied”

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Posted 8 years ago

“I love the user-friendly website, fast delivery. My dog fence was easy to use! Good Job. Thanks”

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Posted 8 years ago

“Thanks so much to the Dog Line team for the bark collar, it works. I will be purchasing with you again soon, this time with the remote controlled collar.”

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Posted 8 years ago

“Fantastic service, a customer for over 7 years! I recommend all doggie owners who have issues with their dog's behaviour to contact these guys.”

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Posted 8 years ago

“I loved the prompt service from the whole team. The training guide was easy to follow and we got fast and easy results. no more barking problems. Superb service!”

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Posted 8 years ago

“Over the top customer service! You guys really helped us a lot. we were very frustrated dog owners, the dog fence is amazing and hassle free. Thanks you!”

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Posted 8 years ago

“Very happy with purchase and customer support”

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Posted 8 years ago

“Quick delivery and the product seems to be working so far - thanks guys.”

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Posted 8 years ago

“Excellent customer service, very fast and efficient with great communication! Amazing product to help with my dog problem barking.”

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Posted 8 years ago

“Customer service is great! Collars are doing their job also.”

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Posted 8 years ago

“The Dog Line website has detailed descriptions of Petsafe products which helped me purchase the correct training collar for my dog. The Dog Line also attend Field Days with equipment including our local Balingup Small Farm Field Day.”

The Dog Line 5 star review on 22nd December 2016

Helpful Report

Posted 8 years ago

Hi Sue, Glad to hear that the product works well for your dog. Thank you for the picture of your beautiful dog. Keep in touch. Colin - The Dog Line

Posted 8 years ago

“I purchased the "Doy" dog toy they recommended and our dogs love it. We will be buying a second as they fight over it.”

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Posted 8 years ago

“This is by far one is the best purchasing experiences I have ever had, thanks The Dog Line. Colin and the team were very helpful, we now have a happy dog on our. Pia”

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Posted 8 years ago

“You are the best! Quick delivery and amazing customer service. Thank you, The Dog Line- Sue”

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Posted 8 years ago

“I have seen The Dog Line at a couple of shows in our area. Colin is always helpful and ready to answer questions. Their website is easy to navigate and I like that Colin has included his own reviews. Although I didn't use it the part payments is also another thing that sets The Dog Line apart from others. We will definitely be talking to Colin and his team again.”

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Posted 8 years ago

“The Dog Line website was very easy to navigate. I thought your product videos were very useful. Can't wait to receive my dog barking collar.”

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Posted 8 years ago

“Incredibly helpful and prompt to send the orders. Was easy to deal with and very personable. Would shop here again!”

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Posted 8 years ago

“Easy to deal with. Can't comment on the product as the dogs destroyed it in 5mins. But it looked good”

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Posted 8 years ago

“I think the staff were very polite, helpful and professional. A good range of products offered would definitely use them again.”

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Posted 8 years ago

“Much love to The Dog Line team!!! You deserve more than 5-stars! I wish there's a 10-star option on this though. Approved”

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Posted 8 years ago

The Dog Line is rated 4.9 based on 1,282 reviews