The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is great! Collars are doing their job also.”

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Posted 8 years ago

“The Dog Line website has detailed descriptions of Petsafe products which helped me purchase the correct training collar for my dog. The Dog Line also attend Field Days with equipment including our local Balingup Small Farm Field Day.”

The Dog Line 5 star review on 22nd December 2016

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Posted 8 years ago

Hi Sue, Glad to hear that the product works well for your dog. Thank you for the picture of your beautiful dog. Keep in touch. Colin - The Dog Line

Posted 8 years ago

“I purchased the "Doy" dog toy they recommended and our dogs love it. We will be buying a second as they fight over it.”

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Posted 8 years ago

“This is by far one is the best purchasing experiences I have ever had, thanks The Dog Line. Colin and the team were very helpful, we now have a happy dog on our. Pia”

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Posted 8 years ago

“You are the best! Quick delivery and amazing customer service. Thank you, The Dog Line- Sue”

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Posted 8 years ago

“I have seen The Dog Line at a couple of shows in our area. Colin is always helpful and ready to answer questions. Their website is easy to navigate and I like that Colin has included his own reviews. Although I didn't use it the part payments is also another thing that sets The Dog Line apart from others. We will definitely be talking to Colin and his team again.”

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Posted 8 years ago

“The Dog Line website was very easy to navigate. I thought your product videos were very useful. Can't wait to receive my dog barking collar.”

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Posted 8 years ago

“Incredibly helpful and prompt to send the orders. Was easy to deal with and very personable. Would shop here again!”

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Posted 8 years ago

“Easy to deal with. Can't comment on the product as the dogs destroyed it in 5mins. But it looked good”

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Posted 8 years ago

“I think the staff were very polite, helpful and professional. A good range of products offered would definitely use them again.”

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Posted 8 years ago

“Much love to The Dog Line team!!! You deserve more than 5-stars! I wish there's a 10-star option on this though. Approved”

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Posted 8 years ago

“Thank you The Dog Line for providing these good quality hampers for our animals at such a great price! Cheers - Donna”

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Posted 8 years ago

“Fantastic shopping experience from the beginning to end. Website easy to use and quick if you know what you are looking for. Staff personally acknowledged the order by email which is something you rarely get these days. Highly recommend the Dog Line and will continue to use them as the service and delivery was quick. Keep it up Dog Line!! Cheers Steve”

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Posted 8 years ago

Hi Steve, Thank you for that great feedback from you! We always aim to give the best satisfactory service and products for you and for your dog and we are happy to hear that from you Steve. Cheers, The Dog Line

Posted 8 years ago

“I love the service and good quality product that I received from The Dog Line. Well done!”

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Posted 8 years ago

“The Dog Line rocks! Kudos to the team.”

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Posted 8 years ago

“Good service and helpful hints for dog barking”

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Posted 8 years ago

“The item was posted quickly and as describer. The only problem I had was with communication they were a bit slow responding.”

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Posted 8 years ago

“The dog barked slightly one time then stopped . great news . quiet at night . peace all round . no more complaints . great item THANK YOU”

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Posted 8 years ago

“We have an Australian blue cattle dog 6 months old,she had been barking when we went out during the day or night. "as they do", However we needed to keep control of our dog and purchased a collar that gives a light shock to the dog for barking. It works well and has been a useful tool to keep our blue from barking when we are out, as we only need to use it then. as its kept off when we are home as she has learnt not to be naughty. "Thanks" good advice given to us about the working and benefits of the collar. worked for us Cheers Steve”

The Dog Line 5 star review on 23rd November 2016

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Posted 8 years ago

Hi Steve, Thank you for the feedback and for the picture of your Blue. We are also glad that everything works well and that the bark collar is useful to control your dog. Cheers, The Dog Line

Posted 8 years ago

“Very Happy. I bought the Dog Watch Bark Collar, it worked well and the staff were very helpful. Zoe”

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Posted 8 years ago

The Dog Line is rated 4.9 based on 1,273 reviews