The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite living on the opposite side of the country the bark collar batteries that I ordered arrived quickly as per usual. Fast and efficient service thank you.”

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Posted 7 years ago

“Fantastic quick response- items arrived very quickly and helpful follow up - highly recommend”

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Posted 7 years ago

“We are very glad that the Educator EZ-900 remote collar we got from the dogline had helped us trained our dog in the proper behavior. Very satisfied customer here! - Dem”

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Posted 7 years ago

“Thanks for the Bark Collar... Easy to use website too.”

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Posted 7 years ago

“I got the bark counting collar after chatting to them. Great product and great service. Thank you”

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Posted 7 years ago

“After trying a citronella collar from another service and still having issues with nuisance barking, I found a brilliant video that described treatment with the electronic collar. I immediately headed over to the Dog Line and was extremely impressed by the collar being offered for rental. The collar has been working so well that we decided to purchase it at the end of the trial. The service from the Dog Line was surprising... many follow ups during the trial and more than happy to help out. Highly recommend their service, don't buy elsewhere... these guys offer a affordable and dependable service.”

The Dog Line 5 star review on 5th November 2017

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Posted 7 years ago

Gosh, that made us feel really accomplished about our service and products we offered to clients because of your great review Kelly! We aim for the best for you and for your dog. Keep in touch! Cheers!

Posted 7 years ago

“I've never liked the idea of these type of collars but now I've been won over. I own a stubborn Pitbull who just did not understand I didn't want her barking every time she got excited (which is often), or barking every time there was a noise out in the street (all the time). I phoned and spoke to one of the wonderful sales staff, who recommended one of their collars, which I purchased. When I received it I set it on automatic, for when you want them to still bark at danger but not nuisance type barking. It has a Pavlov beep which warns them an unpleasant zap is coming if they continue, and literally within hours she had calmed down significantly. Funny thing is, it doesn't seem to be the zap that stops her. She only has to hear the Pavlov beep and she is so distracted looking for where it has come from, that she stops barking. Only a week later and she still isn't nuisance barking even when the collar is off her. I am much less stressed about it and I'm sure my neighbours are too! Thank you Dog Line!!”

The Dog Line 5 star review on 4th November 2017

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Posted 7 years ago

“It was Easy to find the right product and order online - fast delivery. Thanks!”

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Posted 7 years ago

“I will absolutely suggest The Dog Line to my friends simply because I just love their service and products. Thanks again!”

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Posted 7 years ago

“Great selection of products,it was so easy to order ,we live on a remote cattle station in the middle of Western Australia,and our order from the dog line was so quick I was amazed. I will definitely be ordering from them in the future.”

The Dog Line 5 star review on 1st November 2017

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Posted 7 years ago

“Colin and his team explained it to me how the bark collar be effective in getting rid the crazy barking of my dog. Now I can leave him unattended. Happy customer here!”

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Posted 7 years ago

“The Dog Line website is easy to navigate. Great customer service. It actually helped me solved my dog problems, hands down! -Suzy Xoxo”

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Posted 7 years ago

“Quick delivery. Product does what it says and is easy to use”

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Posted 7 years ago

“I was at breakdown point with my dog's separation anxiety barking whilst I was at work. I had a webcam on her, so I knew exactly what was going on. I tried everything - nothing worked. As a last resort I purchased a BC6 Bark Collar. It was the best thing I have ever done. One single bark the first day and the problem was solved. The constant barking in itself seemed to exacerbate the anxiety. I can finally go to work knowing she will not bark. She is still anxious, but nowhere near as bad as she was before the collar. Only had to use it for 4 days and then removed it. Every now and then I'll put it back on for a day or two as a precaution. Would recommend trying out this collar to anyone with a similar problem. Dog Line staff are extremely supportive.”

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Posted 7 years ago

We are so ecstatic in the great results for the Barking Dog Training Collar (BC6) you had on your well beloved dog. Thanks Jan! Keep in touch!

Posted 7 years ago

“The dog line made us happy, as our little princess is no longer able to run into the rainforest and chase bush turkeys!! Great product thanks guys”

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Posted 7 years ago

“I'm so glad I found the PetSafe Ultrasonic Bark House at The Dog Line. We no longer have to argue about the dog because it no longer bark too much! Thank so much The Dog Line for the good product.”

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Posted 7 years ago

“We have a beautiful Maremma on 25 acres. Unfortunately he would wander onto neighbours properties. The Dog Line Fence has solved all those problems.”

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Posted 7 years ago

That's awesome news, Kym and Wendy! We are glad to hear that we had helped in keeping your Maremma within your property. Keep in touch!

Posted 7 years ago

“I watched some of their videos on anti bark training and found it very helpful. They helped me to find anti barking products that actually do work. We've had a citronella spray collar for a while, but eventually our Koko being an Aussie Kelpie she soon began to bark through it. Then I discovered The Dog Line had some great products as well as advice. I then purchased the Petsafe Outdoor device for around the house and a Canicalm Sonic Collar. The Collar is fantastic. It works around 98% of the time which is a relief when we are out walking and especially when I walk my son to his bus stop on school days.”

The Dog Line 5 star review on 23rd October 2017

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Posted 7 years ago

Wow. Love to hear that great results Kerry. And Koko looks healthy and active dog. Thanks for sharing his photo. Keep in touch!

Posted 7 years ago

“Good service from the The Dog Line. I'm sure will be calling back when I need anything else for my dog. Cheers!”

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Posted 7 years ago

“The online support was very helpful. And delivery extremely quick.”

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Posted 7 years ago

Thank you for your great feedback Lisa. We want only the best service we can provide to our valued customers. Keep in touch! Cheers!

Posted 7 years ago

The Dog Line is rated 4.9 based on 1,281 reviews