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The Dog Line Reviews

4.9 Rating 1,273 Reviews
98 %
of reviewers recommend The Dog Line
4.9
Based on 1,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024
Harry H
The Dog Line 5 star review on 21st September 2024
Lucille L
The Dog Line 5 star review on 12th September 2024
Tracy C
The Dog Line 5 star review on 11th June 2024
Alice W
The Dog Line 5 star review on 11th June 2024
Alice W
The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
227
Anonymous
Anonymous  // 01/01/2019
My clients seek a PROMPT delivery and RELIABLE service which only Colin can provide. So I send my clients to The Dog Line. Thank you!
Helpful Report
Posted 8 years ago
Thanks for the AWESOME service guys...You've been nothing but AMAZING! Hope you didn't get lost on your way home. Cheers, The Dog Line!
Helpful Report
Posted 8 years ago
I can't wait to show my friends the success I had with our Dog Fence System and the relief we are getting because of it. Thanks Colin and The Dog Line!
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Posted 8 years ago
The order arrived very quick!! And so far the training collar is working well!!
Helpful Report
Posted 8 years ago
Even if at first I had a hard time understanding what the battery indicator meant, we really appreciate how it has helped us with our dog barking issues. Thanks Colin and The Dog Line team for the help and this amazing product!
Helpful Report
Posted 8 years ago
I couldn't be more grateful to The Dog Line for their amazing products and excellent service. Our dogs have been doing amazing since we had the bark collars. Keep doing what you do in helping dog owners like me. Cheers!
Helpful Report
Posted 8 years ago
Quick and extremely hassle-free purchase compared to other websites. Postage was fast too and I got everything I ordered on time! Job well done!
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Posted 8 years ago
As usual quick prompt service!
Helpful Report
Posted 8 years ago
I got my parcel with in a week and could track my parcel all the way from you to me. Very good.
Helpful Report
Posted 8 years ago
Awesome! Thanks for the positive feedback Caroline. Good to know that our beloved customers like you are satisfied with our service. Cheers! -Colin
Posted 8 years ago
Prompt and friendly service. And you provided the solution to the problem of my dog barking. Will definitely be saving your website for all my four-footed family members needs.
Helpful Report
Posted 8 years ago
Thanks for the positive feedback, Cindy. We really appreciate it. Keep 'em coming. Cheers! -Colin
Posted 8 years ago
Very impressed, easy to use website with lots of info. And thanks for the quick postage of our bark collar. They really delivered on this. Two thumbs up!
Helpful Report
Posted 8 years ago
The Dog Line is fantastic! Quick postage. - Tam
Helpful Report
Posted 8 years ago
Thank you Collin. We were having trouble with the Dog Line. Service was excellent and product superb.
Helpful Report
Posted 8 years ago
Great website, quick and easy to order products. Delivery within 48 hrs! Cannot fault your service, thank you
Helpful Report
Posted 8 years ago
Stopped the dogs jumping out of the yard!
Helpful Report
Posted 8 years ago
Very prompt dispatchand delivery of the batteries, probably saved my pups life as she learnt very quickly she could cross the wire. Now have one in reserve!!
Helpful Report
Posted 8 years ago
Thanks for the amazing feedback, Beth. We are glad to serve you. :) -Colin
Posted 8 years ago
One minor hiccup sorted happily and quickly. Can't ask for more.
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Posted 8 years ago
Extremely helpful with explaining what products would be best for our dogs. Highly recommend using The Dog Line to anyone, their knowledge of which product is best for which dog is fantastic!
Helpful Report
Posted 8 years ago
Thank you so much for the amazing feedback, Lisa. We're happy to make life easier for you and your dog! Keep safe! :) - Colin
Posted 8 years ago
Hi Colin and the entire Dog Line staff! I would like to give a huge thank you for helping me keeping my dogs safe. I can now do the things I couldn’t do before without having to worry about my dogs escaping my property. Awesome work!
Helpful Report
Posted 8 years ago
Team is extremely responsive to feedback and getting the best solution.
Helpful Report
Posted 8 years ago
Thanks Alan Your feedback is appreciated - we have made some changes that will help people in the future. Colin
Posted 8 years ago
The Dog Line is rated 4.9 based on 1,273 reviews