The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed an invisible dog fence and some other products for my new escape-artist dog. I received very helpful advice on email and by phone prior to making purchases, including a discussion about how much wire I would need. Carmen did a Google map search of my property to determine how much wire I could need. My orders arrived quickly, and I have been a return customer.”

The Dog Line 5 star review on 26th December 2018

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Posted 6 years ago

What good looking dogs you have! We are so glad to hear about the success of our products and the service you got from Carmen. We appreciate your feedback!

Posted 6 years ago

“I love that the postage was so quick and Colin was really accommodating. No complaints! Cheers”

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Posted 6 years ago

“Frank loved hearing the sound of his own voice. Particularly in the middle of the night. Since getting the collar he has completely relaxed. Even when not wearing the collar he now ignores other dogs barking rather than joining in.”

The Dog Line 5 star review on 22nd December 2018

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Posted 6 years ago

Frank is absolutely handsome.. It is great to hear that the bark collar works well on Frank. Thanks for sharing, Frank!

Posted 6 years ago

“I was confused on what dog fence kit to purchase but the staff at The Dog Line helped me sort through the options and answer any questions. Thanks guys!”

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Posted 6 years ago

“The Dog Line staff are very friendly and they have great products to keep dogs safe and owners happy. The post was quick too. So much love for The Dog Line!”

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Posted 6 years ago

“What a relief it was to come across a company that has amazing customer service and even better industry knowledge!! Highly recommend the Dog line. The js for all your help.”

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Posted 6 years ago

“The Dog Line provides great service and I like their easy-to-use products.”

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Posted 6 years ago

“Quick despatch and good support”

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Posted 6 years ago

“Quick delivery. Awesome customer service. Top quality products. Fantastic price. I have two Rottweilers and they’ll be rapped with their $38 each dog hampers each. Amazing. Definitely recommend to friends with dogs.”

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Posted 6 years ago

“Always prompt. Good products. Appropriate level of notifications -no spamming thank goodness. Unfortunately Australia Post let you down when they had issues at Wollongong. I am compliant again - thanks to your quick service after a ratbag stole the sign off my gate. Well done.”

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Posted 6 years ago

“actually I disappointed since the vibrating pet safe collar didnt work for my 9 months puppy and still barking during wearing it ..it was just waist of money !!!”

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Posted 6 years ago

“I have a companion dog who spends almost 24 hours a day sitting/sleeping on the bed as I an disabled. however she is 14 now old and she gets confused and barks a lot. I bought the unit to settle her down quickly and it certainly did that! Thank you”

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Posted 6 years ago

“This is the second training tool I’ve purchased from The Dog Line and I am, once again, very happy with the service provided. The team were very helpful in taking time to talk me through the options and possibilities for set up of the Hidden Fence which I ordered a couple of weeks ago. It arrived in good time and I am in the process of figuring out the best way to install. I know that if I run into any snags that I can call and one of the team will be able to help and after that it’s up to me and my trainer to ease Ruby into her side of the bargain. The training collar has been a Godsend and I’m sure the neighbours appreciate that the audible tone means they don’t have to listen to me hollering to call Ruby in. I have no doubt that the hidden fence will be also appreciated since next door have just acquired two chickens and Ruby cannot resist moving feathery temptations!”

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Posted 6 years ago

“Had what i needed, easy ordering and quick delivery”

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Posted 6 years ago

“I have both barking collar and pet barrier fencing for my dog Chase. Being a 2yr old Kelpie he is super energetic, curious and alert. The barrier has helped me contain him within the property and the barking collar helps me sleep peacefully. Love both these products. One happy customer 😊”

The Dog Line 5 star review on 29th November 2018

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Posted 6 years ago

That's awesome news, Lisa. Consistent training is also the key. But we are so glad to hear the great results on your dog. And Chase is a one young and healthy fella.. Keep in touch!

Posted 6 years ago

“Great service and product. No more unnecessary barking and annoying our neighbours. Follow up service was fantastic. My collar went missing in the mail. I had numerous phone calls to make sure I was happy.”

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Posted 6 years ago

“It works - BRILLIANTLY!! We have 88 acres, all of which is protected by The Dog Line. Our stag hound and our kelpie know the boundary so well, they will even stop and watch a ball sail over the fence - but they won't follow it!! They know they can safely exit the property when their collars are removed and they are accompanied by their owners - but won't even approach the fence without one of us! THANK YOU, Dog Line!!”

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Posted 6 years ago

“The best thing about the Dog Line , apart from the product being of great quality and stopping my dog from barking in a very short time we the service I received. As soon as I ordered it there was a phone call from a gentleman saying when it will be delivered and sure enough he was right. I work in retail and I love it when I get great service and they certainly delivered that. Great website, great communication and a great product.”

The Dog Line 5 star review on 24th November 2018

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Posted 6 years ago

That's perfect! Great news to hear and thank you so much for that review. You deserve the best service and products, Brett! By the way, your dog looks very charming... Thanks for sharing! Keep in touch...

Posted 6 years ago

“Overall great experience, lovely talking too the team didn’t have a problem at all with anything. 😊 The sign I purchased was great quality and will be purchasing a few more items soon, thank you for your great service!”

The Dog Line 5 star review on 23rd November 2018

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Posted 6 years ago

Awesome review and photo you had given, Hayley! We are so glad to hear about the good result of the product and the great service you deserved. Made our hearts smile and warm! Keep in touch!

Posted 6 years ago

“Great advice Fast shipping Good pricing Great product”

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Posted 6 years ago

The Dog Line is rated 4.9 based on 1,273 reviews