The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

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“The Dog Line is fantastic! Quick postage. - Tam”

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Posted 8 years ago

“Thank you Collin. We were having trouble with the Dog Line. Service was excellent and product superb.”

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Posted 8 years ago

“Great website, quick and easy to order products. Delivery within 48 hrs! Cannot fault your service, thank you”

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Posted 8 years ago

“Stopped the dogs jumping out of the yard!”

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Posted 8 years ago

“Very prompt dispatchand delivery of the batteries, probably saved my pups life as she learnt very quickly she could cross the wire. Now have one in reserve!!”

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Posted 8 years ago

Thanks for the amazing feedback, Beth. We are glad to serve you. :) -Colin

Posted 8 years ago

“One minor hiccup sorted happily and quickly. Can't ask for more.”

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Posted 8 years ago

“Extremely helpful with explaining what products would be best for our dogs. Highly recommend using The Dog Line to anyone, their knowledge of which product is best for which dog is fantastic!”

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Posted 8 years ago

Thank you so much for the amazing feedback, Lisa. We're happy to make life easier for you and your dog! Keep safe! :) - Colin

Posted 8 years ago

“Hi Colin and the entire Dog Line staff! I would like to give a huge thank you for helping me keeping my dogs safe. I can now do the things I couldn’t do before without having to worry about my dogs escaping my property. Awesome work!”

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Posted 8 years ago

“Team is extremely responsive to feedback and getting the best solution.”

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Posted 8 years ago

Thanks Alan Your feedback is appreciated - we have made some changes that will help people in the future. Colin

Posted 8 years ago

“Ordering process straight forward. excellent communication regarding receipt of order and transport and tracking details. Product arrived as planned and as expected. I would recommend to others.”

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Posted 8 years ago

Thanks for the positive feedback, Lisa. It's a pleasure to hear that our customers are satisfied with our services. Cheers! -Colin

Posted 8 years ago

“We had a huge problem with our neighbour's and our dogs barking furiously at each other through the back fence. Tried every dog friendly deterrent with no effect. We also had a visit from the council as there were complaints from other neighbour's. Bought the Dog Barking House and one bark later......silence. Haven't had any issues since. A quiet life is a happy life. This device is the best investment we've ever made.”

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Posted 8 years ago

"A quiet life is a happy life." I couldn't agree with you more. Thanks for the great feedback. We appreciate your business. :) Please don't hesitate to contact us for your needs and will make sure that we'll be doing the best to cater them as much as we could. -Colin

Posted 8 years ago

“Very impressed, easy to use website with lots of info. And thanks for the quick postage of our bark collar. They really delivered on this. Two thumbs up!”

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Posted 8 years ago

Thanks Merrilyn! Good to hear a positive feedback from clients like you. Please keep us posted on your future dog needs and we'll do our best to cater them as quickly as we can. Cheers! -Colin

Posted 8 years ago

“I am very happy with the service I received from The Dog Line's staff. They're always there when I needed them. Cheers to you all, The Dog Line Team!”

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Posted 8 years ago

“My collar arrived finally after an issue with Australia Post. The DogLine adjusted our rental period because of the delay and I am very impressed with their customer service. Thank you.”

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Posted 8 years ago

Thanks for the positive feedback, Andrea. We appreciate your patience and time extended for us. We are doing our best to provide quality service to customers like you. Til our next transaction. Cheers! -Colin

Posted 8 years ago

“Purchased a collar for our over enthusiastic kelpie, but lost it. We take him out riding with the horses Sportdog collar gives control off the lead.”

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Posted 8 years ago

“Have just received additional collar for our containment fence system. Gret service, prompt postage. The containment fence system is the best thing I have ever done for my dogs. My Staffy is an escape artist but I can now leave him at home and feel secure doing so.”

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Posted 8 years ago

“What a blessing! Our dog has been barking madly for months on end. We've tried every type of collar on the market and this one actually works on a stubborn and headstrong Border Collie!”

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Posted 8 years ago

“Excellent support, great range, fast delivery. Would definitely recommend them. Was directed to them by my dog trainer. He had a good experience with them.”

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Posted 8 years ago

“As always great service and great product Christine Stiles”

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Posted 8 years ago

“I was reluctant to use a shock collar, but having two Rottweilers on a large property, with selective hearing & a young dog recently purchased with very little training, this unit has been amazing, it has stopped one dog from chasing Roos & assisted in the training of our young dog, with very limited discomfort. I would recommend this unit for anyone with stubborn dogs, to assist with training, used in the right way, it saves a lot of stress to both dog & owner.”

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Posted 8 years ago

The Dog Line is rated 4.9 based on 1,282 reviews