The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Border Collie girl has the highest pitch yap I've ever heard and it makes my ears bleed. That along with complaints from neighbours, I had no choice but to look for solutions. I purchased one of the bark collars from Dog Line due to all the great reviews from other customers and haven't looked back. I now actually enjoy my dog rather than spend my days telling her to be quiet and consuming bulk amounts of Panadol. She's a smart dog and has learnt not to bark while the collar is on. Neighbours come and go and she's perfectly quiet. The after sales help and info was quite obvious that is was coming from people who have plenty of experience with dogs themselves as well as with products to make life easier to co-exist with our cheeky fury friends.”

The Dog Line 5 star review on 28th November 2017

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Posted 7 years ago

“Went on to chat on line help. Very helpful. I was hesitant to use electric shock collar on my dog. I was suggested Easy Educator which has vibration and tone modes as well. Top of the range, but worth paying for. After a few times, since my dog is very smart (LOL), I only use vibration and tone modes just to remind him. Most of the time, putting the collar is enough. The product was out of stock when I ordered it, but the Dog Line let me know that and kept me informed until it was shipped out. I recommend the Dog Line to anyone.”

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Posted 7 years ago

“The barking collar works great. We got instant results! Amazing product, great quality,Postage was very fast. Extremely happy customer 😊 Thank you”

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Posted 7 years ago

That's very awesome news to hear, Dwayne! We are very glad that everything works well on you your dog. Keep posted! The Dog Line Team

Posted 7 years ago

“We live on a farm and constantly have foxes and stray cats visit. Our dog Jess would continuously bark at any sound during the night. We hired the barking collar and it worked from the first night. Jess now just barks a few times to let us know and then she settles. We found ordering online so simple, postage was super quick and have had regular emails to find out how we are going. Top job guys! We'll be purchasing the collar for sure :)”

The Dog Line 5 star review on 24th November 2017

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Posted 7 years ago

Wow. Thanks Lisa for sharing that lovely photo and sharing the good results of the bark collar on Jess. It made us smile looking at your smiling faces!! Keep in touch!

Posted 7 years ago

“I easily ordered the collar from the The Dog Line website and the training videos were just as helpful. Thank you!”

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Posted 7 years ago

“It's so good sometimes I haven't turned it on and as far as I know she hasn't ventured near the flags”

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Posted 7 years ago

“Quick and easy from start to finish”

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Posted 7 years ago

“Very prompt and efficient service, easy to track and arrived on time. I would highly recommend”

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Posted 7 years ago

“My sister and brother in law lost one of their pair of beagles suddenly, the gift basket was perfect for the whole sad situation.”

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Posted 7 years ago

“Thank you so much The Dog Line for recommending the electric bark collar for my ever noisy dog. No more complaints from my neighbours! Marvelous!”

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Posted 7 years ago

“Hi, My 3 year old pup Sassy is a beautiful, affectionate girl but her only problem is that she insists on barking at everything, even falling leaves. I have had issues with our council with regards to her barking and I have tried all forms of training but still she barks. I got her a barking collar a year ago and that worked but I let the battery go flat and she didn't bark. Recently she has been testing the collar by barking on the odd occasion. She realised that the battery was flat and I couldn't find a new battery anywhere. The Dog Line was the only place and were quick and easy to deal with. Thanks The Dog Line”

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Posted 7 years ago

“After a costly exercise with my dog getting out, since having the Dog Line set up ive had no escapes and any issues I have had immediate responses and help to rectify my issues, I also added a new collar a few weeks ago and all my questions were yet again answered straight away. Highly recommend the Dog Line to everyone”

The Dog Line 5 star review on 13th November 2017

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Posted 7 years ago

“Despite living on the opposite side of the country the bark collar batteries that I ordered arrived quickly as per usual. Fast and efficient service thank you.”

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Posted 7 years ago

“Fantastic quick response- items arrived very quickly and helpful follow up - highly recommend”

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Posted 7 years ago

“We are very glad that the Educator EZ-900 remote collar we got from the dogline had helped us trained our dog in the proper behavior. Very satisfied customer here! - Dem”

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Posted 7 years ago

“Thanks for the Bark Collar... Easy to use website too.”

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Posted 7 years ago

“I got the bark counting collar after chatting to them. Great product and great service. Thank you”

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Posted 7 years ago

“After trying a citronella collar from another service and still having issues with nuisance barking, I found a brilliant video that described treatment with the electronic collar. I immediately headed over to the Dog Line and was extremely impressed by the collar being offered for rental. The collar has been working so well that we decided to purchase it at the end of the trial. The service from the Dog Line was surprising... many follow ups during the trial and more than happy to help out. Highly recommend their service, don't buy elsewhere... these guys offer a affordable and dependable service.”

The Dog Line 5 star review on 5th November 2017

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Posted 7 years ago

Gosh, that made us feel really accomplished about our service and products we offered to clients because of your great review Kelly! We aim for the best for you and for your dog. Keep in touch! Cheers!

Posted 7 years ago

“I've never liked the idea of these type of collars but now I've been won over. I own a stubborn Pitbull who just did not understand I didn't want her barking every time she got excited (which is often), or barking every time there was a noise out in the street (all the time). I phoned and spoke to one of the wonderful sales staff, who recommended one of their collars, which I purchased. When I received it I set it on automatic, for when you want them to still bark at danger but not nuisance type barking. It has a Pavlov beep which warns them an unpleasant zap is coming if they continue, and literally within hours she had calmed down significantly. Funny thing is, it doesn't seem to be the zap that stops her. She only has to hear the Pavlov beep and she is so distracted looking for where it has come from, that she stops barking. Only a week later and she still isn't nuisance barking even when the collar is off her. I am much less stressed about it and I'm sure my neighbours are too! Thank you Dog Line!!”

The Dog Line 5 star review on 4th November 2017

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Posted 7 years ago

“It was Easy to find the right product and order online - fast delivery. Thanks!”

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Posted 7 years ago

The Dog Line is rated 4.9 based on 1,273 reviews