The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,309 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It works perfectly totally exceeded my expectations, easy to install our dog had already experienced a training collar, so he worked it out instantly now the postys safe again!”

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Posted 1 year ago

“Have used Dog Line on two separate occasions and each time they have been excellent in regards of questions answered, receiving of products and the quality of products. The website is informative and easy to navigate”

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Posted 1 year ago

“Has worked a treat for my two Jack Russell’s!! After wearing collars during the day for approx 2 weeks I have seen a huge behaviour change. They are no longer barking at each other or anything that moves. Both seem much calmer. I can now let them in the front yard without constant barking. Collars are not even on them today and they are both quiet. Highly recommend!! Has worked for me.”

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Posted 1 year ago

“Best price very fast shipping great discounts for repeat customers”

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Posted 1 year ago

“Great product, has worked well. Fast and effcient delivery. Great service, constant communication with notifications. Cannot fault purchasing from this supplier.”

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Posted 1 year ago

Thanks so much for this awesome review, Laura! We greatly appreciate it!

Posted 1 year ago

“We have had our system for about 20 years and three dogs. Absolutely happy to recommend this system. We have just purchased new wire to replace some of the perimeter which has succumbed to damage from the sun but I think 20 years of service has been good value. We are adjusting the fence because snakes are active this year. We can keep our fur baby away from bushes and areas of concern. Absolutely happy with our dog fence and happy to recommend the system to anyone who wants to give their dog freedom to move but also keep them safe.”

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Posted 1 year ago

Wow! That's awesome! 20 Year UV rating for the HDPe wire really put on the test and it passed! We love your review, Catherine! Truly appreciate it

Posted 1 year ago

“The Dog Line has been so great with us from fencing, to collars and even replacement parts. Prices, punctuality, and products are fantastic. If I could give 10 stars I would.”

The Dog Line 5 star review on 5th January 2024

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Posted 1 year ago

“Excellent product, highly recommend super quick and knowledgeable staff. Great service”

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Posted 1 year ago

“When we adopted Frankie our English Springer we had trouble with training her to stay away from the gardens and had a fear that she would escape our 1-acre property. When she was inside she kept sneaking to the bedrooms and destroying the kid's toys. We purchased a DogWatch Electic Hidden Dog Fence with the Premium Collar as well as the Indoor Disc. When I contacted The Dog Line their staff were extremely helpful and put together a package to suit our property and talked me through every step on installation. The fence changed Frankie’s behavior immediately and within 1 week she knew her boundary. It saved our gardens and has kept her safe ever since. The indoor disc is amazing to aid teaching boundaries and keep Frankie off furniture or away from a room. As soon as she hears the beep, she stops and backs away. It’s rare that she needs an actual correction. I love the system and strongly recommend getting one. The customer service from The Dog Line Staff is second to none. When I needed a warranty repair they understood the urgency and I had the replacement part within 2 days. If you are considering a proximity fence, you can’t go past this one. Easy to setup, works amazing and is top quality with a great company. Thank you The Dog Line!”

The Dog Line 5 star review on 21st December 2023

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Posted 2 years ago

“Absolutely brilliant ! We noticed a vast improvement in our dog after the first day.After a week she has worked out where she needs to avoid.We are on 3 acres and found the fence easy to install.Amazing customer service receiving a phone call before our fence was despatched to double check our order.”

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Posted 2 years ago

“I received this new collar so fast from the company, I was so impressed (and so was my neighbour) Great little collar, so easy to use and refill. Stops my little doggie barking!!! This is the second one we have purchased as the first one, well..... ok it was my fault I didn't do it up tight enough and it fell, I really wanna say she pulled it off lol, and went to town biting it all over!!!”

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Posted 2 years ago

“I have been using The Dog Line for 6 yrs now. I breed Australian Stumpy Tail Cattle Dogs and I live not far from a highway. 3 of my dogs jump fences so my perimeter fence has been invaluable. The Dog Line has always done the best that they can for me and I recommend them to all of my buyers.”

The Dog Line 5 star review on 12th December 2023

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Posted 2 years ago

“I have two kelpie colly dogs they are one hundred mile an hour and think the cattle need their attention all the time this is the only wire they can not break”

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Posted 2 years ago

“Excellent products, fantastic advice and super fast postage”

The Dog Line 5 star review on 28th November 2023

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Posted 2 years ago

“A-MAZ-ING! Helpful, super friendly and know their products. I was totally confused at which collar to get, and kept changing my mind from one to another, so I decided to call the team for advice. After explaining my situation and what I wanted to achieve, I was put on the right path and given great tips and loving encouragement. I ordered the product that Wednesday afternoon, it arrived Friday morning, I charged it that day, used it later that afternoon and problem solved that evening! I can confidently say I literally witnessed a miracle! The Dog Line team saved my sanity! Thank you x”

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Posted 2 years ago

“Great service. Takes a little longer for items to arrive due to the business being in WA but worth the wait. Express post works well. Lovely people to deal with.”

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Posted 2 years ago

“Product arrived as shown on website and quickly.”

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Posted 2 years ago

“Received what I ordered very quickly and was well packed. Very happy with the service.”

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Posted 2 years ago

“Happy with collar and the dog line”

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Posted 2 years ago

“Such a great product. These collars have put the safety of our dogs to rest in our minds especially around moving vehicles and different places around our property.”

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Posted 2 years ago

The Dog Line is rated 4.9 based on 1,309 reviews