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The Dog Line Reviews

4.9 Rating 1,274 Reviews
98 %
of reviewers recommend The Dog Line
4.9
Based on 1,274 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Anonymous
Anonymous  // 01/01/2019
My dog is now more responsive to commands
Helpful Report
Posted 7 years ago
Cannot give this company and the Dog Bark collar supplied enough praise. Anxiety separation barking when I'm not home had reared it ugly head again, and I was stressed to the max. Hesitant to use a bark collar in this instance after medication had failed, I rented one. It has proven to be the answer. No more barking, calmer dog, and peace of mind while I'm at work. Support has been great - they are just a phone call away to answer any questions. Very professional, knowledgeable and understanding. Very happy.
Helpful Report
Posted 7 years ago
I recommend these guys to my family and friends all the time. They saved us from all the worries and stress when our 2 dogs were escaping. The service and products are simply awesome! Thanks again, The Dog Line - Wendy
Helpful Report
Posted 7 years ago
The sportdog shock collar was just what we needed. noisy dog is quiet now
The Dog Line 5 star review on 10th July 2017
Helpful Report
Posted 7 years ago
Excellent communication and service from every staff member we had contact with. We placed an order on line for two containment collars. Although the collars were not in stock and unavailable for immediate delivery thet kept us informed of the progress of our order throughout the process. Would definitely purchase from them again and would recommend them to anybody.
Helpful Report
Posted 7 years ago
They're website was user friendly. The quality of the products in the hamper were very good & the presentation of the hamper was fantastic. Great gift & the recipients' loved it! Fast delivery also considering I live interstate. Will be a returning customer. Thank you for your products & service.
Helpful Report
Posted 7 years ago
Very impressed with the prompt reply to our questions regarding your products and then received our product within 2 days of ordering! Well done guys :)
Helpful Report
Posted 7 years ago
Really gr8 site and good range of products. My dog collar arrived promptly and in good condition. Price range gr8. Will definitely spread the word to mates with dogs. Weĺl do e Dogline!
Helpful Report
Posted 7 years ago
Our dog would bark and howl the whole time we were gone and now it's just down to a whimper with the bark collar but even that seems to be subsiding. He seems to be becoming more relaxed. Also we bought the Foobler toy and even though he doesn't like being on his own we know he is spending a lot of his time playing with that which is taking his mind off us not being there and also wearing him out so he'll go and have a rest. We are really pleased and so are our neighbours!
The Dog Line 5 star review on 30th June 2017
Helpful Report
Posted 7 years ago
Wow. Glad to hear those good words from you, Kerry! Good to know that your dog is doing better now and no more complaints from the neighbours. And thank you for the beautiful picture you included. Keep in touch! Cheers!
Posted 7 years ago
Made an easy purchase online for new batteries and it came all the way up to Kalbarri in good time! Love the dog collar, was the best purchase we have made, has made our lives a lot quieter! We no longer have to stress about the noise our dog is making while we are out or at night when we are home. The dog no longer barks at every little thing that comes near our house, it has been so great :) highly recommended for a peaceful household and a peaceful neighbourhood!
Helpful Report
Posted 7 years ago
That is so awesome to hear that good news from Raelene. We really appreciate that. Keep in touch! The Dog Line Team
Posted 7 years ago
We have been dealing with the dog line for many years now and their service never varies, it is always excellent
Helpful Report
Posted 7 years ago
So glad to hear that Beverly. Keep it in touch! Cheers!
Posted 7 years ago
Before getting the collar, our dog would bark at passers by, the neighbours and shadows. But after wearing the collar and ensuring it's fitted correctly, her barking has significantly reduced. I have used other collars in the past and have found that having to buy batteries often meant they would be flat when I needed them. This new collar is rechargeable meaning it's always good to go. The website was easy to navigate with lots of useful information. Service was great and the collar arrived quickly. Perhaps I should drop some flyers in other mailboxes around me.
Helpful Report
Posted 7 years ago
Love to hear those great reviews you had on our product and services. Cheers!
Posted 7 years ago
Everything is perfect. Thank you, the Dog Line!
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Posted 7 years ago
I will absolutely recommend The Dog Line to my friends because I just love their great service and products. Thanks again!
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Posted 7 years ago
I know it's late but I'd still want to say Thank You to Colin and The Dog Line. I'm fascinated by Colin's dedication, he was happy to see us even on a sunday! We'll never forget your help. Thank you so much Colin!
Helpful Report
Posted 7 years ago
You have no idea how much this Anti Bark collar helped us. I would like to thank Leanne and Colin for recommending this product to me! Cheers!
Helpful Report
Posted 7 years ago
Quick delivery and reasonable prices. Expect more purchases from me in the future! Thanks The Dog Line
Helpful Report
Posted 7 years ago
It stopped our neighbors dogs in the first hour I hung the device along our shared wall. It has literally decreased the annoyance by 90 %
Helpful Report
Posted 7 years ago
I’m very happy with The Dog Line’s support. It’s my first time purchasing a collar so I didn’t know what I was doing. I rang them and they helped me straight away. Very good service!
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Posted 7 years ago
Love the after service that the Dog Line is offering. Fast postage and fast service. Good job, The Dog Line.
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Posted 7 years ago
The Dog Line is rated 4.9 based on 1,274 reviews