The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome product. Great service. Speedy delivery. Thank you we will keep our eye out for more products we see that catches our interest.”

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Posted 6 years ago

“I’ve never had a deaf puppy before but I’ve learnt so much from this Dog line it’s amazing my Frankie is now thriving. I will post a photo of his collar on. Everyone has commented on his collar and what a great idea they are.”

The Dog Line 5 star review on 29th July 2018

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Posted 6 years ago

“Excellent advice and very fast delivery of product.”

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Posted 6 years ago

“We do not have our dogs yet, we have applied for rescue dachshunds and hope to get 2. We have not been able to test out the product yet but I wanted to say how impressed I was when a team member called me the day I purchased the product. He said they will support us with any questions and spent time talking me through how the product works and let me know of other products that are available.”

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Posted 6 years ago

“The Dog Line helps a lot of people and I am one of them. Thank you so much for the high class customer service.”

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Posted 6 years ago

“The Dog Line people are so friendly and considerate. I am completely satisfied. Thank you!”

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Posted 6 years ago

“It’s always a good experience with The Dog Line's service. Solid client here. Thank you so much Colin and the team!”

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Posted 6 years ago

“I have searched different websites to find a bark collar for my dog and The Dog Line got my attention because of their rapid response. They are really accommodating. Love the superb assistance!”

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Posted 6 years ago

“I want to say thanks to The Dog Line for suggesting a great product to resolve my dog's barking dilemma. I appreciate it very much.”

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Posted 6 years ago

“The Dog Line team is great, really helpful with recommending the right products and a really fast response time! 5 stars for giving me an outstanding experience!”

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Posted 6 years ago

“I love The Dog Line heaps! I called them for an issue and they resolved it right away. Thanks!”

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Posted 6 years ago

“We went to see Colin today with our 4 year old Staffy, thinking, maybe something could be done with our crazy boy!! He jumps up on all our visitors, and thinks everyone like their leg humped!!! :/ ... Boy, we were so impressed with Colin and all his dog training knowledge!! After watching him with our boy using the collar for about 5 mins, we're so looking forward to be able to be relaxing with our visitors soon!!”

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Posted 6 years ago

“Quick delivery. The collar works well and has saved the dog from returning to Rescue.”

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Posted 6 years ago

“We first made a purchase from The Dog Line 18 months ago when we moved onto 2.5 acres. We were afraid our Boxer would wonder and get hurt, lost or picked up by the range. Friends of ours already had the collar for their 2 dogs and had seen how good it worked for them. I had to set it up (and not being to tech savy) had to make a few phone call, and I was amazed at how easy it was by them talking me through everything over the phone. Then about a year ago, we got another dog, and there was no question we were going to use the collar on him too. He is a Boxer also, and he jumps all over our visitors...so I purchased the training collar too. Its working a treat! Anyway, as you can see by the photo I have attached, my boys have a very hard life and their collars don't bother them at all whilst crashed out on my bed! Thank You Dog Line.”

The Dog Line 5 star review on 18th July 2018

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Posted 6 years ago

That's perfect, Peta! We are so glad to hear the great results you got from our products. And also with our service. That's what we always aim for. Your two boys are very comfortable and very much love your bed. LOL! Thanks for the great review and their photo too.. Have a great day!

Posted 6 years ago

“Very easy to navigate website and gave good descriptions of products - making it easy to make the right purchase”

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Posted 6 years ago

“Easy to use site. Quick processing of the order. The order arrived well packaged and undamaged. The parcel also included some extra tips on use of the product.”

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Posted 6 years ago

“I ordered the Mini Educator which is a fantastic product. I read product reviews online 1st before choosing this. Seems to be the remote trainer of choice in the US with professional trainers and the correctional levels have very small incremental adjustments compared to entry level collars. Have only had it a short time and after watching some youtube training videos I have seen the improvement of my stubborn dog. Slowly does it, as it is a training tool to be used with a light hand but it does get my dogs attention. Service from the Dog Line was good and they endorsed my choice which was reassuring with the great array of products on the market. . Postage was fast - even from WA and very well packaged. I am sure if I required additional product support the Dog Line would be very good but I had done my research and read many product reviews and recommendations before purchasing”

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Posted 6 years ago

“I've had the collar for 1 week and noticed a difference within the first couple of days. At last I have some peace from her shrill barking. Colin is very pleasant to speak to about any problem.”

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Posted 6 years ago

“We order a range of dangerous dog products, and we were very impressed with the postage speed and extremely impressed with the quality of the products. Thank you 😁”

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Posted 6 years ago

“I recently just purchased my second electric bark collar for my second Jack Russell! They both bark when I’m not home and now they have learnt not to bark at all when I’m not home in a matter of 2 weeks! I even got sent 2 free batteries which made my week! Awesome service awesome product do recommend for any dog!”

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Posted 6 years ago

The Dog Line is rated 4.9 based on 1,281 reviews