The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product! Super fast delivery too. Tania did an amazing job catching my item before it was sent out as I put the wrong address! Thanks T :)”

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Posted 8 months ago

“Prompt communication and delivery of product. Good service and happy with service.”

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Posted 8 months ago

You deserve the good service, Paula. Thank you!

Posted 8 months ago

“Always more than happy to assist with queries, and quick deliveries too”

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Posted 9 months ago

“The DogLine have been nothing short of incredible. When I submitted my order online, I was called before shipping out to ensure what I ordered would suit my dogs + area. They took extra care and it made the experience memorable, especially when I received my tracking information within hours of the call.”

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Posted 9 months ago

“bought an e collar from the dog line. was very fast shipping and their team is quick to get back to you with enquiries. will definitely purchase again.”

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Posted 9 months ago

“Hi it Jasmine”

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Posted 9 months ago

“REALLY prompt delivery of an awesome product”

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Posted 10 months ago

“The Dog Line processed my order quickly and shipping time was reasonable.”

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Posted 10 months ago

“Easy to deal with, item arrived quickly and works well!”

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Posted 11 months ago

“I had some questions about my purchase as not working as I thought it should. I received a phone call same day and they could not have been more helpful. A+ for customer service and communication.”

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Posted 11 months ago

“Quick delivery, site is easy to navigate!”

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Posted 1 year ago

“Very good informative service over the phone. Great product and delivered very quickly. Works exactly as described.”

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Posted 1 year ago

“It works perfectly totally exceeded my expectations, easy to install our dog had already experienced a training collar, so he worked it out instantly now the postys safe again!”

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Posted 1 year ago

“Have used Dog Line on two separate occasions and each time they have been excellent in regards of questions answered, receiving of products and the quality of products. The website is informative and easy to navigate”

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Posted 1 year ago

“Has worked a treat for my two Jack Russell’s!! After wearing collars during the day for approx 2 weeks I have seen a huge behaviour change. They are no longer barking at each other or anything that moves. Both seem much calmer. I can now let them in the front yard without constant barking. Collars are not even on them today and they are both quiet. Highly recommend!! Has worked for me.”

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Posted 1 year ago

“Best price very fast shipping great discounts for repeat customers”

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Posted 1 year ago

“Great product, has worked well. Fast and effcient delivery. Great service, constant communication with notifications. Cannot fault purchasing from this supplier.”

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Posted 1 year ago

Thanks so much for this awesome review, Laura! We greatly appreciate it!

Posted 1 year ago

“We have had our system for about 20 years and three dogs. Absolutely happy to recommend this system. We have just purchased new wire to replace some of the perimeter which has succumbed to damage from the sun but I think 20 years of service has been good value. We are adjusting the fence because snakes are active this year. We can keep our fur baby away from bushes and areas of concern. Absolutely happy with our dog fence and happy to recommend the system to anyone who wants to give their dog freedom to move but also keep them safe.”

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Posted 1 year ago

Wow! That's awesome! 20 Year UV rating for the HDPe wire really put on the test and it passed! We love your review, Catherine! Truly appreciate it

Posted 1 year ago

“The Dog Line has been so great with us from fencing, to collars and even replacement parts. Prices, punctuality, and products are fantastic. If I could give 10 stars I would.”

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Posted 1 year ago

“Excellent product, highly recommend super quick and knowledgeable staff. Great service”

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Posted 1 year ago

The Dog Line is rated 4.9 based on 1,281 reviews