The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second training tool I’ve purchased from The Dog Line and I am, once again, very happy with the service provided. The team were very helpful in taking time to talk me through the options and possibilities for set up of the Hidden Fence which I ordered a couple of weeks ago. It arrived in good time and I am in the process of figuring out the best way to install. I know that if I run into any snags that I can call and one of the team will be able to help and after that it’s up to me and my trainer to ease Ruby into her side of the bargain. The training collar has been a Godsend and I’m sure the neighbours appreciate that the audible tone means they don’t have to listen to me hollering to call Ruby in. I have no doubt that the hidden fence will be also appreciated since next door have just acquired two chickens and Ruby cannot resist moving feathery temptations!”

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Posted 6 years ago

“Had what i needed, easy ordering and quick delivery”

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Posted 6 years ago

“I have both barking collar and pet barrier fencing for my dog Chase. Being a 2yr old Kelpie he is super energetic, curious and alert. The barrier has helped me contain him within the property and the barking collar helps me sleep peacefully. Love both these products. One happy customer 😊”

The Dog Line 5 star review on 29th November 2018

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Posted 6 years ago

That's awesome news, Lisa. Consistent training is also the key. But we are so glad to hear the great results on your dog. And Chase is a one young and healthy fella.. Keep in touch!

Posted 6 years ago

“Great service and product. No more unnecessary barking and annoying our neighbours. Follow up service was fantastic. My collar went missing in the mail. I had numerous phone calls to make sure I was happy.”

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Posted 6 years ago

“It works - BRILLIANTLY!! We have 88 acres, all of which is protected by The Dog Line. Our stag hound and our kelpie know the boundary so well, they will even stop and watch a ball sail over the fence - but they won't follow it!! They know they can safely exit the property when their collars are removed and they are accompanied by their owners - but won't even approach the fence without one of us! THANK YOU, Dog Line!!”

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Posted 6 years ago

“The best thing about the Dog Line , apart from the product being of great quality and stopping my dog from barking in a very short time we the service I received. As soon as I ordered it there was a phone call from a gentleman saying when it will be delivered and sure enough he was right. I work in retail and I love it when I get great service and they certainly delivered that. Great website, great communication and a great product.”

The Dog Line 5 star review on 24th November 2018

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Posted 6 years ago

That's perfect! Great news to hear and thank you so much for that review. You deserve the best service and products, Brett! By the way, your dog looks very charming... Thanks for sharing! Keep in touch...

Posted 6 years ago

“Overall great experience, lovely talking too the team didn’t have a problem at all with anything. 😊 The sign I purchased was great quality and will be purchasing a few more items soon, thank you for your great service!”

The Dog Line 5 star review on 23rd November 2018

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Posted 6 years ago

Awesome review and photo you had given, Hayley! We are so glad to hear about the good result of the product and the great service you deserved. Made our hearts smile and warm! Keep in touch!

Posted 6 years ago

“Great advice Fast shipping Good pricing Great product”

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Posted 6 years ago

“I highly recommend The Dog Line, they offer great quality products.”

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Posted 6 years ago

“Excellent customer service, great delivery, very happy customer, thank you”

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Posted 6 years ago

“I am completely satisfied with the service and the product itself. The postage was quick. Thanks The Dog Line peeps!”

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Posted 6 years ago

“Fantastic service and staff. Explained any concerns we had”

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Posted 6 years ago

“You can actually talk to a person if needed,very knowledgeable.Great advise given. products that actually work.120% satisfied.”

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Posted 6 years ago

“Highly recommend dogline, I wasn't sure what to get so went on to chat and told them my problem, I recieved excellent service and advice on what to get so I ordered the product and even though I live remote I recieved it in 2 days. My dog is usually very obedient untill she gets too excited for something and she just won't come when I call, after following instructions of how to use the sportshunter she has learnt very quickly and it has helped so much with her training it is amazing. I no longer have to have her tied up in the car out in the bush, no more worring she will run off chasing something and get lost.”

The Dog Line 5 star review on 4th November 2018

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Posted 6 years ago

That's a fantastic result, Tamara! So glad to hear the good results on your dog. And she looks stunning just like you, Tamara. Thanks for sharing this beautiful photo.. Keep in touch!

Posted 6 years ago

“I purchased a indoor bark control to use on our GSD . It didn't work however I really appreciate that Colin wanted to take the time to see if he could help with other products . We didn't purchase any and the company was happy to refund for the one we did purchase . I wanted to say thankyou for your professionalism and quick response .”

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Posted 6 years ago

“The dog line products are great we use the dog line fence to keep our precious dogs in and it works atreat. The call center has been great for extra advice and product that may help us easily contactable by phone and always ready to help. Delivery time of product is great as well. Awesome job guys keep up the great work. Malcolm”

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Posted 6 years ago

“We had two very loud barking German Shepherds next door until we went online and purchased an Outdoor Bark House from the Dog Line. The result was immediate. The constant barking stopped and we now do not get woken in the early hours of the morning. Peace”

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Posted 6 years ago

“The service is second to none!!!! I had help from Jo online and then Carmen by phone. I could not have asked for any better assistance and service.”

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Posted 6 years ago

“I was blown away by the service we got from The Dog Line. When I was unsure about a product I had purchased, I was able to speak to the people at The Dog Line and they did everything they could do to make me happy with the product I purchased including follow up phone calls to see the progress.”

The Dog Line 5 star review on 29th October 2018

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Posted 6 years ago

“Excellent products THEY WORK.Great service from the team,prompt replies to queries . I highly recommend these products and the Dog line.”

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Posted 6 years ago

The Dog Line is rated 4.9 based on 1,281 reviews