The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Barking citronella collar works well. Good customer service - I was able to get a store credit for a product I was unhappy with.”

Helpful Report

Posted 9 years ago

“We purchased the Pet Barrier Grounds Keeper Invisible Dog Fence to keep our lab out of our newly landscaped backyard garden beds. She had previously destroyed the old backyard as a puppy so we were determined to keep her out of the new garden. The Pet Barrier Grounds Keeper Invisible Dog Fence has been a fantastic solution to protect these areas whilst still giving her full access to the main yard. Once installed she has learned very quickly (within an hour) where she can and cannot go. I have even been able to pull down the wire fence from around our vege patch. No tomato stealing this season! The only problem was with Aussie Post's inability to deliver the package the first time however Colin and his team did a great job fixing the issue despite the postal service. Good job! The only negative of the product is that the transmitter unit is not weather-proof so must be plugged in to an inside power point. Would have been simpler if it could have been plugged into an outside power source.”

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Posted 9 years ago

“We purchased an E collar from the Dog Line 12 months ago. They were fantastic to deal with and we only had to use the collar on two occasions and he responded very well and now all we have to do is give him the warning signal and he comes straight back immediately. The E Collar has saved him from being run over and kicked with a horse so we are very happy with the purchase and would recommend the Dog Line to all our friends. Thankyou. John Macleod.”

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Posted 9 years ago

“My dogs love the dried bones and if they dont eat them at once they dont stink We also installed the Pet barrier and once trained with the collars on for a couple of weeks the dogs learned to stay away from the fence line and now do not need the collars”

Helpful Report

Posted 9 years ago

“I have a beautiful, calm, loving, playful and child friendly husky. She unfortunately does not like cats and so has made a dangerous dog. We have been through 4 pound and pet shop collars which have the appropriate markings but are terrible quality. We tried but she's no toy dog, the collars would inevitably break or get lost while walking. The Dog Line dangerous dog collar is that bit better. If your wondering if you are going to be able to stop replacing poor quality "junk" from the local big name pet store then you are in the right place.”

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Posted 9 years ago

“Great to deal with. Very effective products.”

Helpful Report

Posted 9 years ago

“I found this site really good to deal with online. The fast delivery and easy pay system was fantastic”

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Posted 9 years ago

“All products are very welcomed by my dog , She is like a little child when we open up a hamper and other goodies from The dog Line . I have no hesitation recommending The dog line products to anyone with a dog . They go out of their way to please Ron Mackenzie”

Helpful Report

Posted 9 years ago

“We purchased an electronic dog fence and an electronic Barking collar both worked fantastically using the web page to purchase was a breeze the fence worked that good we purchased another one for our sons dog to keep him away from the next door neighbors dogs Would recommend this site to everyone”

Helpful Report

Posted 9 years ago

“I emailed and asked to buy Beef Hooves, I received a friendly email back with the very reasonable prices for the hooves and postage costs. They were sent very quickly and I was informed when the hooves were sent. Excellent service all round! Lovely company to deal with...unfortunately the dogs didn't chew on the hooves, they prefer their apples and cucumbers!”

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Posted 9 years ago

“Awesome customer service and help. Fast delivery couldn't fault them.”

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Posted 9 years ago

“I was amazed at how quick the service was from The Dog Line. I placed an order late one evening and received a phone call within 10 mins as my address was not correct. Collar was posted out that night Express and I received it the next day !! Less than 16 hours to get my product. Now, that's service !! Well done The Dog Line. I will be back :-)”

Helpful Report

Posted 9 years ago

“We had a great experience with The Dog line. We were explained how to set up the Dog line at home and how to measure the area needed. Now we can finally have a garden with no holes throughout.”

Helpful Report

Posted 9 years ago

The Dog Line is rated 4.9 based on 1,273 reviews