The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had tried so many different things to keep my dog in, but nothing worked. The containment system from the dog line has been a saviour. The staff were amazing, knowledgeable and friendly. I was very impressed. Thank you!”

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Posted 4 years ago

“Thanks DogLine, even in Covid times the staff gave me the best options over the phone for my fur kids’ barking issues. The product was couriered same day! We are now a quieter house and happier calmer doggoes.”

The Dog Line 5 star review on 29th May 2020

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Posted 4 years ago

“The help from your customer service was excellent. The mini educator and collars for two dogs works very well so that my pups are much better regarding their barking. It helps when their play fights get too enthusiastic as well. I’m super happy with my purchase”

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Posted 4 years ago

“Great customer service and advice. Highly recommend The Dog Line. Thanks so much for your help. :)”

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Posted 4 years ago

“The customer support when I had an issue was fantastic. My dog line stopped working on the weekend and Colin was able to talk me through the troubleshooting process clearly over the phone. In the end the dog line was working perfectly, but the power point I was using was faulty! The line was easy to install, my previously escape-artist dog is safe and happy and I have peace of mind knowing the unit is of high quality and help is at hand if anything goes wrong. I definitely recommend this product and company.”

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Posted 4 years ago

“Website was easy to search through and compare items. Payment was easy to do. Kept getting emails on that updated me where my purches was and how long it would take. It was great. The product is exactly what I wanted and purchased. 5/5 for all round. My dog has stopped her barking by 80% and doesn't look uncomfortable in her collar. Thanks again guys.”

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Posted 4 years ago

“Easy ordering. Quick postage. Product as described. Thanks!”

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Posted 4 years ago

“Absolutely AMAZING customer service! Within 30 minutes our order was ready and I was able to collect - which was a relief as our training commenced 3 days but the ECollar I’d ordered online had gone MIA due to COVID. Can’t thank the staff at the dog line enough!”

The Dog Line 5 star review on 18th May 2020

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Posted 4 years ago

“Tried several times with the cheap blue wire which was a complete waste of time. Should of paid that little bit extra the first time round and saved my self 2 weekend work. Website was easy to follow and even in covid got a speedy delivery. Thanks”

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Posted 4 years ago

“Brilliant service fast delivery”

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Posted 4 years ago

“Great Company to deal with and a quick delivery of quality goods.”

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Posted 4 years ago

“Great Customer service. Colin gave great advise on which product to choose from for my dogs needs and the product was received within a few days of ordering.”

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Posted 4 years ago

“I used the online Chat function and the advice I recieved within minutes was very helpful. The product I purchased was despatched and arrived within days to my country location. Excellent product and a much better behaved huntaway pup as a result.”

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Posted 4 years ago

“You did not correctly transcribe the address details that I gave you onto the Australia Post address and so consequently the package was delivered to the wrong address. Thanks for following up and confirming that your looking into a long term solution as well. The barking dogs of Australia all say thanks as well.”

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Posted 4 years ago

“Very happy. Fast postage and a great product at a great price!”

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Posted 4 years ago

“Very happy with the service & the Vibration Bark Control Collar is fantastic, it's also a humane way of correcting behaviour. It arrived in under a week in secure packaging, battery included & I was notified when it was posted & approx. arrival date. Couldn't be happier with this company.”

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Posted 4 years ago

“Received order successfully. Ordering was extremely simple. Many thanks.”

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Posted 4 years ago

“Super helpful and were quick to post. The dog collar has been amazing and worked instantly”

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Posted 4 years ago

“I called and spoke with Declan, explained that my dog Bug is an anxious rescue dog who barks all day long at anything and everything. I had tried 2 other collars and they didn’t work, I was waiting for the neighbours to fling an off chop over the fence for him.. He recommended the Barkless Pro BP-504 for my dog.. Day 1 the bark count was 8, day 2 was 6, day 3 was 2.. He’s even had some bark free days.. it’s not only stopped his incessant barking but it’s also turned him into a much calmer dog because he’s not getting so worked up! Thanks for your help”

The Dog Line 5 star review on 2nd May 2020

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Posted 4 years ago

“Quick delivery and worked instantly! No more barking. I would 100% recommend this product. Thank you 😊”

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Posted 4 years ago

The Dog Line is rated 4.9 based on 1,273 reviews