The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a Petsafe Big Dog Anti-Bark collar from Dogline. This has been an amazing purchase! Our beautiful chocolate Labrador was driving us and our neighbours mad with his barking. Since using this collar our dog is calmer and his barking has significantly reduced and is now only one or two barks and no more. Dogline was efficient and communicated with us to make sure we were informed about the delivery of our purchase. I would recommend both the collar and Dogline to others. Thank you so much.”

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Posted 5 years ago

“THE PURCHASE I MADE - PETSAFE OUTDOOR BARK CONTROL" PBC19 HAS WORKED A 100% WITHIN 2 DAYS! THANKS!”

The Dog Line 5 star review on 26th March 2019

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Posted 5 years ago

That's really PAWESOME news! Glad everyone works well with your dog! And your dog looks stunning, by the way. Thanks for sharing! Keep in touch.

Posted 5 years ago

“Bought a barking collar and realised we should have bought a citronella one, no problems they were happy to exchange. They even sent out the replacement before I packed up the returning one. How good is that. I recommend this company wholeheartedly for its quality service to its customers. Thank you Dog Line.”

The Dog Line 5 star review on 24th March 2019

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Posted 5 years ago

Oh Wow.. Thanks for the great review, Barry! The pleasure is ours! Keep in touch, mate!

Posted 5 years ago

“I have dealt with The Dog Line on quite a few occasions now and they are always very helpful and prompt with any repairs I need on my perimeter fence unit. They have even saved me money by pointing out that I didn't need a particular product. I highly recommend this business to anyone with problem dogs.”

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Posted 5 years ago

“Originally rented an electronic barking collar to keep peace with neighbours. Very happy to have a chance to try it. Worked well so I purchased. Now I only use occasionally as my border collie learned quickly. Highly recommend! Good service too.”

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Posted 5 years ago

“Very prompt delivery, goods of high quality and reasonably priced. Recommended highly.”

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Posted 5 years ago

“Customer service is 100% rang me to let me know about my order and what I've ordered to make sure it suited my needs couldn't ask for better service will purchase through these guys any chance I get”

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Posted 5 years ago

“Great fast service and plenty of info on training with your products. My dog and I are much more relaxed now, as are my neighbors.”

The Dog Line 5 star review on 17th March 2019

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Posted 5 years ago

That's wonderful news, Cathy. We are glad that it worked well with your dog. They look lively in that picture you sent. Thanks for sharing that.. Have a wonderful day!

Posted 5 years ago

“The Dog Line has high quality products and awesome customer support. Will be back for more products if needed.”

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Posted 5 years ago

“the product and service they offered is exceptional. very accommodating and superb service. thanks the dog line!”

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Posted 5 years ago

“Customer service was fantastic! I had an email query prior to ordering my product which was answered promptly within an hour or so. I then ordered my product on the Monday afternoon and it was at my door on the Wednesday morning. Very happy customer!!”

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Posted 5 years ago

“Such a fantastic service. Arrived quickly”

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Posted 5 years ago

“Great helpful service”

The Dog Line 5 star review on 3rd March 2019

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Posted 5 years ago

You deserve the great service, Shirah! And, you're dog looks in great shape. Thanks for sharing!

Posted 5 years ago

“We have only just got to use the bark collar for the first time as she don't bark unless someone is here and the she never stops I knew my brother was coming so I put it in my dog and she barked a couple of times and then yelped and never barked again I took the collar off and she still never barked we are very happy with the results”

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Posted 5 years ago

That's great news, Warren! We are happy about the great results of the bark collar to your dog. Keep in touch!

Posted 5 years ago

“My pup didn't know where it came from but she learnt very quickly and also her behaviour all in all just not the spoilt brat attitude but all round better behaviour. She still is a happy puppy and the collar was only on for one afternoon. Taken off for 3 weeks then on for a weekend as barking crept in but now just a little growl at the walkers passing by but no naughty barking for attention.”

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Posted 5 years ago

That's awesome news, Amanda! We are glad to hear that the barking collar corrected her naughty barking. Keep in touch!

Posted 5 years ago

“The ladies at the dog line were a MASSIVE help. The training collar we received for our Beagle has honestly changed our life it is like she is a new beagle so much more well behaved. The ladies went above and beyond for me as i spoke to someone online when I was ordering as I needed the collar within under a week as the trainer was coming out so she advised me to get express post. I made my order and received a phone call later that day saying the collar I ordered unfortunately was out of stock and they would be happy to send out another collar at the same price as they knew I needed it quickly it was posted out that day and I received it a day later ! how’s that for customer service. Very glad I purchased from the dog line the product is life changing and the customer service was fantastic ! Would definitely purchase of the dog line again.”

The Dog Line 5 star review on 27th February 2019

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Posted 5 years ago

“Wonderful service, thank you!! The remote collar I ordered went out of stock due to a rush of orders. Carmen called and emailed to let me know, and offered express shipping when it came in stock. The stock was a little later than expected so she popped in some treats for Dash as well. I was SO pleased with the service and the collar. We're already having some great success improving Dash's behaviour. I can't wait to see how we progress!!”

The Dog Line 5 star review on 24th February 2019

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Posted 5 years ago

You look adorable, Emma. Both you and your dog. We are so glad to hear the great service that your deserve. Keep in touch about the updates of the training. Have a great day!

Posted 5 years ago

“Before the Et-300 collar, my partner and I felt hopeless in our efforts to train our 9 month shepherd kelpie cross. He has no food motivation and it was like pulling teeth trying to get his attention. Before we tried slip leads and even using raw meat as treats and there was no response in him. This collar has improved his focus and response dramatically and it has been a breath of fresh air for us. Using the dog line site was easy enough although it seems a bit busy visually. I chatted a few times with dogline’s team members as my item was out of stock and they kept me updated on its arrival and threw in free express shipping and a dog chew pack. I was very happy with the overall experience with the dogline!”

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Posted 5 years ago

“The dog line has helped me so much to get my 2 under control. Now they both are quite all night. Plus the service is brilliant, easy and fast.”

The Dog Line 5 star review on 22nd February 2019

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Posted 5 years ago

“The moment you make contact with one of the representatives to the security of the delivery of the item, was flawless. I was given great advice which then lead me to purchasing the correct collar and the staff were ever so pleasant, polite and knowledgeable - whole experience impeccable.”

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Posted 5 years ago

The Dog Line is rated 4.9 based on 1,273 reviews