The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vinnie is new to our home and after we were told he was good with cats we decided to adopt him. Unfortunately he wasn’t good with cats and we needed to train him not to chase them. Thankfully we found the Petsafe training collar to encourage him to stay away from them. So far so good!!”

The Dog Line 5 star review on 9th April 2019

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Posted 6 years ago

“Hi Colin We have 2 eight month old labradoodle sisters. Recently Charlee worked out how to climb the back gate into the park behind us when people walked by with their dogs. We increased the height of the back fence so she just climbed the side fence instead. We were worried she would get hurt or even killed and thought we would have to spend thousands upgrading our fences. My husband came across the Dog Line site and after speaking to someone about it, we decided to give it a go. The system has been incredible. Both pups learnt within minutes where they could and couldn’t go. We have only had to put the collar up to one as they take note of the flags and won’t go past them. We are very grateful to Dog Line as our pups are now safe and happy. Maryanne and Larry”

The Dog Line 5 star review on 8th April 2019

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Posted 6 years ago

“They were really easy and fast to do buisness with. They had a great range of products at fantastic prices. A very well done to u guys, I will definitely be buying more products again. Cheers guys”

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Posted 6 years ago

“We bought the device that emits the tone only dogs can. The barkbuster is awesome. We had 2 dogs next door that would not be controlled in noise and what we bought from THE DOG LINE has worked sensationally. Delivery was fast. Service is great. Thanks DOG LINE”

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Posted 6 years ago

“Excellent service quick and efficient, including a phone call to offer me an alternative to the product that was out of stock.”

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Posted 6 years ago

“Fantastic my items arrived really quick and the difference in my dog is instant and I have the collar on the lowest setting which is vibrate”

The Dog Line 5 star review on 2nd April 2019

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Posted 6 years ago

“prompt service”

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Posted 6 years ago

“Vibrating leash stopped my dog bucking from day 1. We still put it on - it’s out first week. Results are fantastic. Our dog”s buck changed, she sort of growls iat passing by dogs instead and doesn’t bucks anymore when closed in a room or left outside.”

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Posted 6 years ago

“We ordered a Petsafe Big Dog Anti-Bark collar from Dogline. This has been an amazing purchase! Our beautiful chocolate Labrador was driving us and our neighbours mad with his barking. Since using this collar our dog is calmer and his barking has significantly reduced and is now only one or two barks and no more. Dogline was efficient and communicated with us to make sure we were informed about the delivery of our purchase. I would recommend both the collar and Dogline to others. Thank you so much.”

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Posted 6 years ago

“THE PURCHASE I MADE - PETSAFE OUTDOOR BARK CONTROL" PBC19 HAS WORKED A 100% WITHIN 2 DAYS! THANKS!”

The Dog Line 5 star review on 26th March 2019

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Posted 6 years ago

That's really PAWESOME news! Glad everyone works well with your dog! And your dog looks stunning, by the way. Thanks for sharing! Keep in touch.

Posted 6 years ago

“Bought a barking collar and realised we should have bought a citronella one, no problems they were happy to exchange. They even sent out the replacement before I packed up the returning one. How good is that. I recommend this company wholeheartedly for its quality service to its customers. Thank you Dog Line.”

The Dog Line 5 star review on 24th March 2019

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Posted 6 years ago

Oh Wow.. Thanks for the great review, Barry! The pleasure is ours! Keep in touch, mate!

Posted 6 years ago

“I have dealt with The Dog Line on quite a few occasions now and they are always very helpful and prompt with any repairs I need on my perimeter fence unit. They have even saved me money by pointing out that I didn't need a particular product. I highly recommend this business to anyone with problem dogs.”

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Posted 6 years ago

“Originally rented an electronic barking collar to keep peace with neighbours. Very happy to have a chance to try it. Worked well so I purchased. Now I only use occasionally as my border collie learned quickly. Highly recommend! Good service too.”

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Posted 6 years ago

“Very prompt delivery, goods of high quality and reasonably priced. Recommended highly.”

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Posted 6 years ago

“Customer service is 100% rang me to let me know about my order and what I've ordered to make sure it suited my needs couldn't ask for better service will purchase through these guys any chance I get”

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Posted 6 years ago

“Great fast service and plenty of info on training with your products. My dog and I are much more relaxed now, as are my neighbors.”

The Dog Line 5 star review on 17th March 2019

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Posted 6 years ago

That's wonderful news, Cathy. We are glad that it worked well with your dog. They look lively in that picture you sent. Thanks for sharing that.. Have a wonderful day!

Posted 6 years ago

“The Dog Line has high quality products and awesome customer support. Will be back for more products if needed.”

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Posted 6 years ago

“the product and service they offered is exceptional. very accommodating and superb service. thanks the dog line!”

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Posted 6 years ago

“Customer service was fantastic! I had an email query prior to ordering my product which was answered promptly within an hour or so. I then ordered my product on the Monday afternoon and it was at my door on the Wednesday morning. Very happy customer!!”

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Posted 6 years ago

“Such a fantastic service. Arrived quickly”

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Posted 6 years ago

The Dog Line is rated 4.9 based on 1,281 reviews