The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently moved to our dream home, a unit in the 10th floor overlooking the beautiful Gold Coast Broadwater. Of course our beautiful little boy Charlie, our 8 year old shih tzu x Maltese, was coming with us. Little did we know, Charlie would not like being left in the unit by himself even for a few minutes. As soon as we shut the door behind us, he would bark uncontrollably until we returned. He could really put in a big effort and bark for hours, even all night if he “had to”. Charlie has never been a barker before so we were really shocked by this and we were really worried because being so close to neighbours in a high rise apartment we knew that there would be complaints. One of the neighbours actually put a not on our door about the barking. We could never give our Charlie away, even to family members so we looked for a solution. We found Dogline, read the reviews and knew this was worth a shot. We had Charlie babysat until the collar arrived. We were a little nervous to try it out but we bit the bullet and put it on him. We pretended to go out, waiting outside the door. Straight away, as predicted, Charlie barked, just one bark and a little wimper. Then, silence. We tried it out a few times for short amounts of time and we didn’t hear him bark even once more. He is much calmer when we get home now because he hasn’t been able to get himself worked up to such an anxious state by barking uncontrollably. We even found him sitting on the balcony enjoying the view when we came home. We are so happy that we tried the anti bark collar. It has really saved us from an unthinkable heartache. And Charlie is much happier too. Thanks dogline, we are a very happy family once again”

The Dog Line 5 star review on 30th April 2019

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Posted 5 years ago

“Very helpful in navigating around their website and excellent on line support”

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Posted 5 years ago

“Every time I shop with the dog line the experience is great”

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Posted 5 years ago

“Prompt service, chat line was helpful in making decision on product. Would recommend.”

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Posted 5 years ago

“We didn’t want to get a dangerous dog collar but at least the process was easy, the quality was good and the shipping was fast. And Posy doesn’t seem to mind it.”

The Dog Line 5 star review on 28th April 2019

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Posted 5 years ago

“After ordering on line , staff gave me a call to ask if everything was ok with the order. Very nice and helpful gentlemen.”

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Posted 5 years ago

“We purchased the Pet Safe training collar for our 12 moth old Catahoula. We had been having trouble with his recall and getting his attention at the dog park and also on the farm. After two sessions with the training collar, he will now come when he is called from 100's of meters away on the farm and doesn't stray more then 20 meters when walking off the lead. I would highly recommend this product.”

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Posted 5 years ago

“Always prompt...much appreciated.”

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Posted 5 years ago

“I have had the boundary containment system running for over 2 yrs keeping my dogs safe within the boundary around the house which is approx 3000m2. Very simple to install with help just a phone call away. I bought a second collar about a year ago as I foster rescue dogs, it’s worked great with 3 other dogs. The collar receivers take a beating as the dogs grab them when they are playing, beside minor scratches there is no other damage. Great quality Customer service is quick and efficient. I recommend this company to all my friends and neighbours.”

The Dog Line 5 star review on 19th April 2019

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Posted 5 years ago

“Very impressed with their service. I ordered a bark collar for my papillon and had a phone call within 30 minutes to tell me it was out of stock for a week. They phoned again a week later to tell me that particular one was no longer being manufactured and would send me the updated and better model for no extra cost. It was also shipped express that day. Received it yesterday so excited to try it out on my little dog.”

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Posted 5 years ago

“Would recommend the ‘The Dog Line’ and the collar, we saw a huge difference as soon as the collar was on. So glad we made the purchase, I’m sure our neighbours are too!”

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Posted 5 years ago

“We bought an e collar from the dog line and it cane very quickly. The product itself with the help of our dog trainer has absolutely transformed our temperamental BC already!!”

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Posted 5 years ago

“Vinnie is new to our home and after we were told he was good with cats we decided to adopt him. Unfortunately he wasn’t good with cats and we needed to train him not to chase them. Thankfully we found the Petsafe training collar to encourage him to stay away from them. So far so good!!”

The Dog Line 5 star review on 9th April 2019

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Posted 5 years ago

“Hi Colin We have 2 eight month old labradoodle sisters. Recently Charlee worked out how to climb the back gate into the park behind us when people walked by with their dogs. We increased the height of the back fence so she just climbed the side fence instead. We were worried she would get hurt or even killed and thought we would have to spend thousands upgrading our fences. My husband came across the Dog Line site and after speaking to someone about it, we decided to give it a go. The system has been incredible. Both pups learnt within minutes where they could and couldn’t go. We have only had to put the collar up to one as they take note of the flags and won’t go past them. We are very grateful to Dog Line as our pups are now safe and happy. Maryanne and Larry”

The Dog Line 5 star review on 8th April 2019

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Posted 5 years ago

“They were really easy and fast to do buisness with. They had a great range of products at fantastic prices. A very well done to u guys, I will definitely be buying more products again. Cheers guys”

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Posted 5 years ago

“We bought the device that emits the tone only dogs can. The barkbuster is awesome. We had 2 dogs next door that would not be controlled in noise and what we bought from THE DOG LINE has worked sensationally. Delivery was fast. Service is great. Thanks DOG LINE”

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Posted 5 years ago

“Excellent service quick and efficient, including a phone call to offer me an alternative to the product that was out of stock.”

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Posted 5 years ago

“Fantastic my items arrived really quick and the difference in my dog is instant and I have the collar on the lowest setting which is vibrate”

The Dog Line 5 star review on 2nd April 2019

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Posted 5 years ago

“prompt service”

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Posted 5 years ago

“Vibrating leash stopped my dog bucking from day 1. We still put it on - it’s out first week. Results are fantastic. Our dog”s buck changed, she sort of growls iat passing by dogs instead and doesn’t bucks anymore when closed in a room or left outside.”

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Posted 5 years ago

The Dog Line is rated 4.9 based on 1,273 reviews