The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient service, also very competitive prices. Will definitely shop again and will also refer my clients here too!!”

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Posted 5 years ago

“I was unable to find the fabled All Paws Puzzle Bowl for my 14 week old Johnson Bulldog/Mastiff mix anywhere online to help with his bloat - The Dog Line to the rescue! Price was comparable with other places on the internet and deliver was right on schedule. You'd be barking mad not to use these guys!”

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Posted 5 years ago

“having a very ignorant large dog that only came when he wanted too, this collar has made such a difference to him. very good instruction fast delivery and easy too use, dog line were great to deal with”

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Posted 5 years ago

“The Dog Line was very prompt with sending my package happy with everything”

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Posted 5 years ago

“A few weeks after our little pup came to live with us we realised he was deaf. The team at the Dog Line were so incredibly helpful in helping us pick the right vibration collar for him. I sent an online inquiry and soon after they called me to talk through all our options and made sure I was comfortable that I was buying the product for our fur baby. Thank you!”

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Posted 5 years ago

“We are so happy with our new bark collar! Our Great Dane was prone to getting really worked up when she started barking and we found it hard to break the cycle if we couldn't stop her straight away. I've found that within 24 hours she is rarely barking and is generally calmer as the collar stops her from barking more than a few times (which then set off other dogs and caused her to bark incessantly until we distracted her). We would definitely recommend this collar, and the Dog Line has helped us in the past- very happy with the service!”

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Posted 5 years ago

“Fast, efficient, friendly with a great range of products. Not much else you really need.”

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Posted 5 years ago

“My order was fulfilled quickly and efficiently. I was called by th business when an item I had ordered online was not available. I was asked if I wanted a substitute. The man I spoke to was friendly, respectful and professional. The products I received were exactly as described. I am very happy with my purchases and the excellent service I received. I highly recommend The Dog Line.”

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Posted 5 years ago

“Before getting the SportDog collar, I didnt feel as though I was fully in control of my black Lab X. He was pretty touch and go with smaller dog and animals. Now I have full control on correcting that bad behavior and I feel at ease going to the dog park and walks. An E-Collar is an amazing tool if used correctly and I'm thankful for it. I purchased the SportDog collar at the suggestion of the Dogline consultant on the phone, and they were amazingly helpful and hospitable. They had my order sent that day and I was able to get started on training my dog almost immediately. The DogLine. 10/10. Would shop again.”

The Dog Line 5 star review on 20th May 2019

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Posted 5 years ago

That's fantastic review for the SportDog remote collars and to our service, James. We are so glad to hear about the success you are getting using the E-collar. And yes, if it is just used correctly, it is a great tool to get better training and control of dogs. you're dog looks very charming. Thanks for sharing his photo. Keep in touch , aye. Thank you!

Posted 5 years ago

“Have received the vibrating no bark collar promptly and in perfect condition, product is fantastic, after 2 half days of use on a seven year old basset hound, the previously very vocal and loud barking has ceased. Happy owners and happy dog.”

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Posted 5 years ago

“Thank you Dog Line the bark collars we got from you are amazing even my young Grandson said “ put one of these on Nan the dog will never bark again.”

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Posted 5 years ago

“Ordered online but made a mistake on my address. Customer Service spotted the mistake and called straight away ensuring my product made to me.”

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Posted 5 years ago

“We brought a anti barking collar for our German Shepard,who was barking through the night ,only needed to use it for 3 nights to correct this behaviour”

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Posted 5 years ago

“Very happy with my purchase through The Dog Line website. All the information was available on the website which gave me confidence in buying through them. Prompt delivery. I will definitely use the website again as I believe in supporting locals and small business which is how I found them.”

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Posted 5 years ago

“Excellent prices, website is easy to navigate, and great descriptions and prices, making it easy to find products to suit my needs.”

The Dog Line 5 star review on 10th May 2019

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Posted 5 years ago

“I contacted The Dog Line to get some information and purchase some parts for my dog fence. They were very helpful and a pleasure to deal with. I would tell everyone to go to them.”

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Posted 5 years ago

“Tried the citronella collar route on our wilful Westie. After a week of this, she decided she didn't care anyway and went right back to her favourite pastime-barking at our neighbour's dog. Gave Dog Line a call and spoke to Colin who recommended Rent a Bark Control Collar. They were fantastic to deal with and I truly appreciate the fast delivery. Would highly recommend.”

The Dog Line 4 star review on 6th May 2019

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Posted 5 years ago

That's fantastic, Kim! Thanks for sharing your feedback about the collar and the excellent service you received from us. That's what we always aim for! Keep in touch and your westie is really a beautiful one.. Thanks for sharing her picture!

Posted 5 years ago

“Very helpful with the online chat service. Fast delivery with a follow up call to ensure I ordered what I needed. Wonderful service!”

The Dog Line 5 star review on 2nd May 2019

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Posted 5 years ago

“Fantastic service and very quick delivery! Our training collar came with a handy hints sheet to help with the training as well. Thanks The Dog Line!”

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Posted 5 years ago

“Great customer service, answered all of my questions within 24 hours. I purchased the Lite bark shock Collar for my two mini dachshunds who have real barking issues. It’s only been about 8 days and I’ve seen improvements already. I know I will need to continue using the collar for a few more months for them to be completely trained. Very happy with the results so far. When the collar is on, they are 90% quieter. When it comes off they’re not as loud, they still bark (it’s only been about 8 days using it), but I think continuously using the collar for at least 2 months will do the trick! People think it is a cruel product, but if you read the instructions and use it correctly and don’t leave it on them for long periods, then it’s a safe terrific training device. I move the collar around and check their skin every few hours to see for irritations. Also give them a nice neck scratch while I’m there which they love!!! :) Very good for training stubborn small breeds. Thank you heaps, Emily.”

The Dog Line 5 star review on 1st May 2019

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Posted 5 years ago

Absolutely terrific news and great dogs you have, Emily. We are happy that the bark collars work well on your dogs. Keep in touch!

Posted 5 years ago

The Dog Line is rated 4.9 based on 1,273 reviews