The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,280 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,280 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had no issues with them.”

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Posted 1 year ago

“Living on a property closer to a main road with no fence this has been a game changer! Both our dogs learned the boundaries within days and knows exactly where they need to stop. They no longer wear the collar and still wait patiently at the line!”

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Posted 1 year ago

“Highly recommend! I recently ordered the Mini Educator and it arrived so quickly with no dramas at all. Great price and great service.”

The Dog Line 5 star review on 28th June 2023

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Posted 1 year ago

“We were recommended to call The Dog Line by our trainer and we are so glad we did. They were so helpful on the phone, talking us through the options. We decided to rent the training collar and it arrived quickly. In the first 10 minutes, our 7 month old puppy went from barking at everything to being a lot more calm. This has continued and now 4 weeks down the track and she is a different dog. We were very hesitant at the start, however our dog is responding so well and doesn’t even notice the collar is on. Has reduced barking significantly and has caused our dog to be more calm. The service was prompt, informed and so helpful, with no judgement.”

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Posted 1 year ago

“Very helpful.”

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Posted 1 year ago

“Unfortunately the collar keeps coming Loose and if no contact it doesn’t work , shoul also come loose it’s a remote”

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Posted 1 year ago

“Big improvement in the night time barking issues I was having, as an I shift worker an working night shift”

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Posted 1 year ago

“Very quick to send product”

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Posted 1 year ago

“Thanks, You have changed my Life and My neighbour's life too. After 6 months of screaming at the dogs every time they barked just to satisfy the neighbours, I resented the dogs and had no time for them. Within one hour of putting on the Barking Dog Training Collar, we had peace again, no more sleepless nights, no more angry neighbours, and I actually found myself kicking the ball again and patting the dogs rather than just yelling at them. They are much happier, too, sleeping more and not being yelled at. Thanks so much, you have changed my life!”

The Dog Line 5 star review on 4th June 2023

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Posted 1 year ago

“While looking at your Website I phoned the 1300 number and spoke to Jess, she was extremely knowledgeable about the Bark Collars and this helped me decide which type to purchase. When I made the purchase I paid extra for the Express Post option. I completed the order with Jess at about 1.00pm, the courier pulled up to the house at 10.00am the next day. I live in a rural area about 30klm's outside of Cairns and the order had been posted in Perth. I do quite a lot of online shopping and I have NEVER received a parcel so quickly. Well done Dog Line. Awesome service.”

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Posted 1 year ago

“I needed some upgrades and maintenance on my dog fence, Colin installed the original a few years ago, and true to form he was on the job promptly and had the work completed and my fence fully operational the same day. Great product, great results, and great service from Colin and his team. Thanks again.”

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Posted 1 year ago

“thank u it works good he is a lot better now happy with it”

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Posted 1 year ago

“Great service great product thank you”

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Posted 1 year ago

“Excellent service.”

The Dog Line 5 star review on 19th May 2023

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Posted 1 year ago

“Wow! It’s not very often you get such quick efficient service. The team at the Dog Line were so helpful and knowledgeable with their products and helped us so much with our adorable - but barking dog. Thanks so much! Highly recommend”

The Dog Line 5 star review on 16th May 2023

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Posted 1 year ago

“Fabulous service, friendly staff, happy to talk out of business hours. We have a property backing onto a golf course where there are lots of kangaroos. Our dog would bark uncontrollably when they came near the fence, and we had tried many methods to calm her and stop her barking. The Dogline listened to our needs and gave us great suggestions to fix the problem. Now we can enjoy the serenity and the kangaroos come up and are no longer scared away.”

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Posted 1 year ago

“Awesome company to deal with - Colin was extremely helpful and knowledgeable in the products. Highly recommend The Dog Line”

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Posted 1 year ago

“Finally a product that gives me peace of mind knowing that my Bella is safe! The staff were really helpful in finding me the correct system that suited my property and all the training assistance I needed. Highly recommend for anybody looking at keeping their fur baby safe !”

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Posted 1 year ago

“Amazing product!! Has saved my dogs and my sanity - absolute life saver! Highly recommend! And the customer service is exceptional from Jess and the team!!”

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Posted 1 year ago

“Hi. Thank you so much for a great transaction abs speedy delivery. Love the collar and works great in our little barker”

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Posted 1 year ago

The Dog Line is rated 4.9 based on 1,280 reviews