The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being able to talk to someone about the product who actually spoke clear English! We believe the Bark Collar is working and intend to purchase it after our rental period.”

The Dog Line 5 star review on 14th June 2017

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Posted 7 years ago

Thanks for the review, Cathy! Keep in touch! Cheers!

Posted 7 years ago

“Well I was a bit worried at first about using the barking dog collar. It seems to have worked a treat and I don't have the same worry about my dog barking when I go off to work. She is still her joyful happy self and this makes me really happy.”

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Posted 7 years ago

Great to hear that everything is doing great for your dog and to you as well, Tamara. Keep in touch! Cheers! Colin, The Dog Line Team

Posted 7 years ago

“Very satisfied with the service and speed of receiving my items. The website is very user friendly and I got an email back quite quickly when I had questions about my product.”

The Dog Line 5 star review on 9th June 2017

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Posted 7 years ago

Wow. Love that photo and love your reviews, Rhiannon. Thanks for that! Cheers!

Posted 7 years ago

“Colin was very kind and he came back to make sure everything is up and running. It works brilliantly ever since. After sales service was great too!”

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Posted 7 years ago

“Initially we were concerned as she would yelp & be terrified! now we place on her & she stays quiet”

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Posted 7 years ago

“My order arrived very quickly with standard postage & has been very effective with my pup.”

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Posted 7 years ago

That's awesome news! Urgency is important to us, for we understand and know how important your dog to you. Thanks! The Dog Line

Posted 7 years ago

“One of the best products I have ever purchased. My sweet little yapper, no longer yaps. She's only a little girl and I thought her new collar may be too heavy, but she is fine with it. Its such a relief to not have to run out and stop her before the neighbors complain. I wish I had brought this collar a long time ago. Thank you!”

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Posted 7 years ago

“Very quick & reliable service. Unfortunately the Bob-a-lot was no match for my 1 year old German Shepherd who destroyed it in 2 days. Really struggling to find a toy that keeps his interest & last a long time. Will use The Dog Line again!”

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Posted 7 years ago

Thanks Jason - We know our clients need our products fast... 'The Flash' has nothing on us. :)

Posted 7 years ago

“We are fortunate to have found you guys at the dog line. Your advice brought us to the pet barrier and we’ve been nothing but happy with the results.”

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Posted 7 years ago

“I have been very impressed with the quality of service and assistace with training you have provided. Thank you, keep up the good work.”

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Posted 7 years ago

Thanks Stuart, Glad we could help... using the prodcuts in the right way really helps the dog settle in to the new routines.

Posted 7 years ago

“"Thank you so much I appreciate your service and passion toward this product! One of the best customer services I have ever been given over the phone !! Very happy with the way you took the extra time to know my story and plans in life ! Thank you again, keep up the good work"”

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Posted 7 years ago

“Great product with swift delivery. Very happy with my purchase ⭐️⭐️⭐️⭐️⭐️”

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Posted 7 years ago

“I got the Rent A Bark collar for my dog's barking as my neighbour was complaining about it. With the anti barking collar, she only bark twice with each barking episode but I found the barking collar a big big for my Bichon. I exchanged it for the Petsafe Little Dog Deluxe Anti Barking collar. It has the same effect where she only bark a couple of times with the barking episodes and not the usual prolonged loud barking. Both collars worked as it lessens her barking but I went for the smaller one as it is smaller and lighter.”

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Posted 7 years ago

That is awesome news to hear, Joseph. We are glad that it is working well to your bichon. Cheers!

Posted 7 years ago

“Had tried so many barking collar's with limited success. Loved the we could rent and try before we buy. Really happy with the collar its a keeper.”

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Posted 7 years ago

Love to hear that, Tracey. Keep us updated on how it is going with your dog. The Dog Line Team

Posted 7 years ago

“We rented a barking collar and it has worked like a charm. Our dog had just started barking due to his blindness and the collar worked just about immediately. We have now purchased the collar to keep if needed again. Thank you very much to the team at the Dog Line for knowledgable and caring service.”

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Posted 7 years ago

Good to know Natalie that it works well with your dog! We are glad to help you and your buddy. The Dog Line Team

Posted 7 years ago

“Product worked like a treat only have to turn it on for 5mins every now and then and it sorts out our two rat nabagg dogs for the day”

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Posted 7 years ago

“I ordered the PetSafe Elite Little Dog Bark Collar from The Dog Line. I cannot fault their service, everything went very smoothly and they reply to messages really quickly, very happy. I wish I could say the same about the product itself. Unfortunately it didn't change my small dogs barking behaviour as it hardly ever corrects, no matter how we fit it, fitted as advised in the manual, tighter, looser, higher, lower, clipped into his hair etc. I almost got the feeling it only corrected at his very loudest bark which was about 10 times in total in over a month and I knew it was correcting because he'd yelp. Unfortunately we'll have to keep looking at other solutions.”

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Posted 7 years ago

“I am very satisfied with The Dog Line's service. It couldn't have done any better. Thanks guys!”

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Posted 7 years ago

“Colin from The Dog Line was very helpful when first contacted. He spent time to talk through the issues we were experiencing with our dog and recommended the appropriate collar. He was not pushy, just informative. Our dog Ned, a 1 year old kelpie, would not listen and would immediately when let out of his yard, chase the sheep, he is a big strong dog and would just not listen. Soon as we put the collar on, with just two buzzes, Ned now will instantly came when called, he is controllable around the sheep and now trainable. He is now able to be a dog and be part of our family.”

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Posted 7 years ago

“I have purchased 3 items from the Dog Line and on each occasion have received prompt and efficient service.”

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Posted 7 years ago

The Dog Line is rated 4.9 based on 1,273 reviews