The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything is perfect. Thank you, the Dog Line!”

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Posted 7 years ago

“I will absolutely recommend The Dog Line to my friends because I just love their great service and products. Thanks again!”

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Posted 7 years ago

“I know it's late but I'd still want to say Thank You to Colin and The Dog Line. I'm fascinated by Colin's dedication, he was happy to see us even on a sunday! We'll never forget your help. Thank you so much Colin!”

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Posted 7 years ago

“You have no idea how much this Anti Bark collar helped us. I would like to thank Leanne and Colin for recommending this product to me! Cheers!”

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Posted 7 years ago

“Quick delivery and reasonable prices. Expect more purchases from me in the future! Thanks The Dog Line”

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Posted 7 years ago

“It stopped our neighbors dogs in the first hour I hung the device along our shared wall. It has literally decreased the annoyance by 90 %”

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Posted 7 years ago

“I’m very happy with The Dog Line’s support. It’s my first time purchasing a collar so I didn’t know what I was doing. I rang them and they helped me straight away. Very good service!”

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Posted 7 years ago

“Love the after service that the Dog Line is offering. Fast postage and fast service. Good job, The Dog Line.”

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Posted 7 years ago

“Fence system has kept our wandering dog contained to our 6 acre property for just under 12 months now without fail. He wont even go within 20m of the perimeter fence without extreme caution. Just bought more wire to section out delicate garden areas and trust absolutely that the system will work. an amazing product and business to deal with. extremely professional and caring. well done”

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Posted 7 years ago

“Being able to talk to someone about the product who actually spoke clear English! We believe the Bark Collar is working and intend to purchase it after our rental period.”

The Dog Line 5 star review on 14th June 2017

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Posted 7 years ago

Thanks for the review, Cathy! Keep in touch! Cheers!

Posted 7 years ago

“Well I was a bit worried at first about using the barking dog collar. It seems to have worked a treat and I don't have the same worry about my dog barking when I go off to work. She is still her joyful happy self and this makes me really happy.”

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Posted 7 years ago

Great to hear that everything is doing great for your dog and to you as well, Tamara. Keep in touch! Cheers! Colin, The Dog Line Team

Posted 7 years ago

“Very satisfied with the service and speed of receiving my items. The website is very user friendly and I got an email back quite quickly when I had questions about my product.”

The Dog Line 5 star review on 9th June 2017

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Posted 7 years ago

Wow. Love that photo and love your reviews, Rhiannon. Thanks for that! Cheers!

Posted 7 years ago

“Colin was very kind and he came back to make sure everything is up and running. It works brilliantly ever since. After sales service was great too!”

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Posted 7 years ago

“Initially we were concerned as she would yelp & be terrified! now we place on her & she stays quiet”

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Posted 7 years ago

“My order arrived very quickly with standard postage & has been very effective with my pup.”

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Posted 7 years ago

That's awesome news! Urgency is important to us, for we understand and know how important your dog to you. Thanks! The Dog Line

Posted 7 years ago

“One of the best products I have ever purchased. My sweet little yapper, no longer yaps. She's only a little girl and I thought her new collar may be too heavy, but she is fine with it. Its such a relief to not have to run out and stop her before the neighbors complain. I wish I had brought this collar a long time ago. Thank you!”

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Posted 7 years ago

“Very quick & reliable service. Unfortunately the Bob-a-lot was no match for my 1 year old German Shepherd who destroyed it in 2 days. Really struggling to find a toy that keeps his interest & last a long time. Will use The Dog Line again!”

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Posted 7 years ago

Thanks Jason - We know our clients need our products fast... 'The Flash' has nothing on us. :)

Posted 7 years ago

“We are fortunate to have found you guys at the dog line. Your advice brought us to the pet barrier and we’ve been nothing but happy with the results.”

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Posted 7 years ago

“I have been very impressed with the quality of service and assistace with training you have provided. Thank you, keep up the good work.”

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Posted 7 years ago

Thanks Stuart, Glad we could help... using the prodcuts in the right way really helps the dog settle in to the new routines.

Posted 7 years ago

“"Thank you so much I appreciate your service and passion toward this product! One of the best customer services I have ever been given over the phone !! Very happy with the way you took the extra time to know my story and plans in life ! Thank you again, keep up the good work"”

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Posted 7 years ago

The Dog Line is rated 4.9 based on 1,282 reviews