The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I talked to one of the Dogline's staff member and she was amazing, she answered all my inquiries with all the details I needed. Great Service!”

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Posted 6 years ago

“The Dog Line is very easy to use and the service is excellent. I purchased barking collars for both my dogs and the collars have worked on both. One is a Cavalier who is a nuisance barker but since using the barking collar she is happy to lay at the front door and just looks outside wagging her tail instead of yapping. My other dog is a Staffy who quite aggressively barks at the dogs next door, and he has also stopped barking (only when the collar is on - but it is a great starting point). I actually got a phone call from the company to see if they could help me in any way. Speedy delivery and friendly to deal with. Thankyou so much. Diane”

The Dog Line 5 star review on 17th April 2018

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Posted 6 years ago

“The long line gave Milo, a red heeler*, with a strong desire to explore a gift of freedom whilst allowing us to remain in control when hazards were near I would highly recommend this Dog Line for worry-free dog walks. It gives the walker control and the dog the pleasure of being true to their doggy natures. * A headstrong working dog breed.”

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Posted 6 years ago

“The dog line website is really wonderful, with all the information and video’s it made training especially easy. Thank you!”

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Posted 6 years ago

“I called the hotline and I personally talked to Colin, he is such a great person to talk to and is really informative and helpful.”

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Posted 6 years ago

“Dogs loved the doy. good sturdy product. lasted around my 2 dogs. staff friendly. answer messages.”

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Posted 6 years ago

“Anti barking collar”

The Dog Line 5 star review on 13th April 2018

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Posted 6 years ago

What a lovely boy you have Barbara! Thank you for sharing his photo. And we are glad that you're giving this anti-bark collar a 5-star rating product and that shows that it worked on your dog very well! Keep in touch!

Posted 6 years ago

“Hi, I have 2 hungarian Vizsla's who love to play. They pin each other down and generally have a great time, however, they do this as soon as they are let out of an early morning and the commotion is rowdy. We bought 2 of the anti bark collars to keep them quiet of a morning. The first time we used them it took only one bark and they would not bark again as soon as the collars were put on them. The only problem was that they still played and grabbed each other by the throat and ended up chewing booth collars to pieces, strap and unit. We replaced both and continued but the elder dog immediately chewed the collar off the younger one again destroying it. because they worked so well and as soon as the collar was applied, you would not hear a boo out of them while the collar was on, we have purchased the 5th one and 2 days after getting it, it also was chewed. This time not as bad but when you put the battery in, the light flashed repeatedly. Not sure if it is working or not? Can you tell me if there is a non destructable one that may stand up to this? Regards. Rod G”

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Posted 6 years ago

Hi Rod, Wow, thanks for that story. Rod! We are glad to hear the success of the bark collars on stopping your dog from barking too much! But, you're dogs are really smart and playful. It would be best if we can speak with you directly about the other query you have. Our team will you call as soon as possible. Thanks again, Rod!

Posted 6 years ago

“Im a returning customer to The Dog Line, I love their website with plenty of information on what i need for my dog. Thanks!”

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Posted 6 years ago

Thank you for being a loyal customer, Anne! We greatly appreciate it! Keep in touch!

Posted 6 years ago

“The staff at the Dog Line were really helpful and gave great instructions on what to do. Great Job!”

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Posted 6 years ago

We are always aiming to provide excellent service to our customers, Cathy! Thanks for the great feedback! Keep in touch!

Posted 6 years ago

“I messaged with the Dog Line staff online and she was really helpful in picking the right product for my dog, its worked wonders! Thank you.”

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Posted 6 years ago

“great device(dog repeller) ,works as stated .My sister put me onto this after she was attacked when out walking and bought one for herself.My dog even though has been to obedience classes will not stop barking when someone comes to the door unless I have on his check chain and lead which I obviously cant let him wear all the time.I have only used it twice and now have it on the hall table and he just has to see me pick it up and he stops even when it is not turned on.”

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Posted 6 years ago

“One of my old terriers started night barking inside. I looked about for a citronella collar locally, but all sold out. Not only did I easily locate the product at The Dog Line, but it was delivered promptly with additional advice. Well done, sleeping soundly now, and neighbours don’t have to hear old man night time yelling.”

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Posted 6 years ago

“I have bought a lot of the dog line. 2 dog fences and a training collar. The staff have always been helpful. When I had problems it was a simple phone call. Will keep doing business with them. I highly recommend the dog line”

The Dog Line 5 star review on 3rd April 2018

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Posted 6 years ago

Wow, such a beautiful dog. And thanks for the great feedback too, Sharon. We greatly appreciate it! We strive hard to give you excellent service! Keep in touch!

Posted 6 years ago

“Worked straight away thank you and my neighbours thank you too :)”

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Posted 6 years ago

“Colin and the Dog Line staff were very helpful and informative. Thank you!”

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Posted 6 years ago

“I love the variety of products they offer on their site and its easy to navigate, I can easily choose which item suits my dog.”

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Posted 6 years ago

“The Dog Line Team were very helpful and informative. They helped me choose the right product from a great range of bark collars.”

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Posted 6 years ago

“Good prices, quick post, quality product, easy to navigate website”

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Posted 6 years ago

“Its easy to see what you do,”

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Posted 6 years ago

The Dog Line is rated 4.9 based on 1,273 reviews