The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Before I bought the Dog Bark Collar, Bella was barking all the time, but now it has zapped her a couple of times, she is aware of it being on, and thanks to my chat yesterday (sorry I can’t temember her name) but she gave me suggestions on how to adjust the collar, working well.”

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Posted 7 years ago

“It arrived quickly despite only being able to come standard mail (Aerosol) and the product has worked really well.”

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Posted 7 years ago

“Hey. I received my collar and have had immediate results. Only put on at night as she barks at a fox that's hanging around. Best Buy ever. My family and I are sleeping better. Thank you. 😄”

The Dog Line 5 star review on 22nd April 2018

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Posted 7 years ago

We are so happy to hear about the great result of having the bark collar on your dog! Thanks for that great feedback and the great photo of her. Keep in touch, Kerri!

Posted 6 years ago

“Having a big long haired livestock guardian breed dog barking can be an issue as she is always on duty. I was a bit hesitant to believe that this collar would work, particularly through long fur, but it is fantastic. Works great and is teaching her when and where barking is warranted. Thanks”

The Dog Line 5 star review on 19th April 2018

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Posted 7 years ago

wow.. great looking dog you have Lisa. Thanks for sharing that beautiful photo and great review about the bark collar. Keep in touch! Thank you!

Posted 7 years ago

“I chatted to one of the girls from The Dog Line’s team and she has been so accommodating to my enquiries. Thank you!”

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Posted 7 years ago

“I really liked the Ezidebit payment option they offer, it eases the burden of paying the whole amount in a single payment.”

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Posted 7 years ago

“I like how fast their chat support responds to enquiries, they make sure to get the full details which helped me a lot in picking the product I needed. Great job!”

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Posted 7 years ago

“Having lots of information on their website I was able to train my dog perfectly, she really doesn’t need the collar as often as before. Thank you The Dog Line!”

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Posted 7 years ago

“I talked to one of the Dogline's staff member and she was amazing, she answered all my inquiries with all the details I needed. Great Service!”

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Posted 7 years ago

“The Dog Line is very easy to use and the service is excellent. I purchased barking collars for both my dogs and the collars have worked on both. One is a Cavalier who is a nuisance barker but since using the barking collar she is happy to lay at the front door and just looks outside wagging her tail instead of yapping. My other dog is a Staffy who quite aggressively barks at the dogs next door, and he has also stopped barking (only when the collar is on - but it is a great starting point). I actually got a phone call from the company to see if they could help me in any way. Speedy delivery and friendly to deal with. Thankyou so much. Diane”

The Dog Line 5 star review on 17th April 2018

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Posted 7 years ago

“The long line gave Milo, a red heeler*, with a strong desire to explore a gift of freedom whilst allowing us to remain in control when hazards were near I would highly recommend this Dog Line for worry-free dog walks. It gives the walker control and the dog the pleasure of being true to their doggy natures. * A headstrong working dog breed.”

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Posted 7 years ago

“The dog line website is really wonderful, with all the information and video’s it made training especially easy. Thank you!”

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Posted 7 years ago

“I called the hotline and I personally talked to Colin, he is such a great person to talk to and is really informative and helpful.”

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Posted 7 years ago

“Dogs loved the doy. good sturdy product. lasted around my 2 dogs. staff friendly. answer messages.”

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Posted 7 years ago

“Anti barking collar”

The Dog Line 5 star review on 13th April 2018

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Posted 7 years ago

What a lovely boy you have Barbara! Thank you for sharing his photo. And we are glad that you're giving this anti-bark collar a 5-star rating product and that shows that it worked on your dog very well! Keep in touch!

Posted 7 years ago

“Hi, I have 2 hungarian Vizsla's who love to play. They pin each other down and generally have a great time, however, they do this as soon as they are let out of an early morning and the commotion is rowdy. We bought 2 of the anti bark collars to keep them quiet of a morning. The first time we used them it took only one bark and they would not bark again as soon as the collars were put on them. The only problem was that they still played and grabbed each other by the throat and ended up chewing booth collars to pieces, strap and unit. We replaced both and continued but the elder dog immediately chewed the collar off the younger one again destroying it. because they worked so well and as soon as the collar was applied, you would not hear a boo out of them while the collar was on, we have purchased the 5th one and 2 days after getting it, it also was chewed. This time not as bad but when you put the battery in, the light flashed repeatedly. Not sure if it is working or not? Can you tell me if there is a non destructable one that may stand up to this? Regards. Rod G”

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Posted 7 years ago

Hi Rod, Wow, thanks for that story. Rod! We are glad to hear the success of the bark collars on stopping your dog from barking too much! But, you're dogs are really smart and playful. It would be best if we can speak with you directly about the other query you have. Our team will you call as soon as possible. Thanks again, Rod!

Posted 7 years ago

“Im a returning customer to The Dog Line, I love their website with plenty of information on what i need for my dog. Thanks!”

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Posted 7 years ago

Thank you for being a loyal customer, Anne! We greatly appreciate it! Keep in touch!

Posted 7 years ago

“The staff at the Dog Line were really helpful and gave great instructions on what to do. Great Job!”

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Posted 7 years ago

We are always aiming to provide excellent service to our customers, Cathy! Thanks for the great feedback! Keep in touch!

Posted 7 years ago

“I messaged with the Dog Line staff online and she was really helpful in picking the right product for my dog, its worked wonders! Thank you.”

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Posted 7 years ago

“great device(dog repeller) ,works as stated .My sister put me onto this after she was attacked when out walking and bought one for herself.My dog even though has been to obedience classes will not stop barking when someone comes to the door unless I have on his check chain and lead which I obviously cant let him wear all the time.I have only used it twice and now have it on the hall table and he just has to see me pick it up and he stops even when it is not turned on.”

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Posted 7 years ago

The Dog Line is rated 4.9 based on 1,281 reviews