The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

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“Quick delivery”

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Posted 8 years ago

“The Dog Line not only provide quality products but also provide an amazing service for dogs and their owners. Love them!”

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Posted 8 years ago

“I love the easy to navigate site and the fast delivery from The Dog Line! Keep it up”

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Posted 8 years ago

“Chatting online first made it much easier for me to decide on the product.”

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Posted 8 years ago

“Hi Colin, this worked like magic. First time we used it (to keep our dog from barking at our baby grandson), the dog quickly worked it out (thank goodness). We still put it on occasionally, but normally we only have to get it out of the box and show it to him. Very first day we used it, within a short time, he was sitting on the couch quietly next to the baby and his Mum. Before this, trying to have the baby and the dog in the same room was impossible and very nerve wracking. Thank you!”

The Dog Line 5 star review on 28th March 2017

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Posted 8 years ago

Hi Linda, Your family is adorable. We are pleased to hear that your dog is behaving well now especially with your grandson in your home. Thank you for sharing the photo as well as the great review on our product. Cheers! Colin, The Dog Line

Posted 8 years ago

“We live in a retirement village where some of the older residents do not want to be disturbed by our gorgeous dog Oscar just letting us know when someone is near our villa. The apparatus is proving very valuable. He is learning to keep his opinion to himself when someone is in his territory.”

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Posted 8 years ago

“Great service! I've had a fantastic result with the bark collar too. Delivery was quick. Thanks guys.”

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Posted 8 years ago

“The staff at the dog line have been very helpful and receptive to our individual circumstances. The citronella bark collar that we purchased has been super effective and our once frequently barking dog has become much quieter. Our neighbour who has been helping monitoring our dogs barking and whining while we are at work has commented that our boy has been "perfect". We are no longer worried that he is disturbing the neighbours and he seems more calm, not so "on guard" all the time.”

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Posted 8 years ago

“My foxy only wore the collar for 2 nights and the night barking has decreased to near nothing already. . Being a country farm dog brought into the city the new noises were disturbing everyone. Now we have our quite dog back. Thank you.”

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Posted 8 years ago

“Quick postage straight forward process. good valued product.”

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Posted 8 years ago

“Having a very protective working line shepherd who thought it was her right to jump the fence at any person passing we purchased a pet barrier collar. With lots of work and removing all self rewards our dog has not jumped the fence since (even at the postie!!) We have had the collar for about 2.5 years and just changed the battery. The dog line have been very helpful and always offer support and happy to help. Thanks for everything”

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Posted 8 years ago

“I was amazed they answered my call late at night, after I purchased the collar. Hat’s off to The Dog Line. This must be the best customer service I have had. Keep it up!”

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Posted 8 years ago

“Collars are great. The dogs are happy to stay within the boundaries even if collars are off. Prompt service and product support. Have recommended the electric perimeter fencing collars to others.”

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Posted 8 years ago

“Prompt service, excellent company to deal with. Great variety of products and I thought it was great you could rent the training collars before you buy, although we bought ours outright, it allows people flexibility. Would highly recommend!”

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Posted 8 years ago

“I have a 11 month old Staffy x bull Arab who is very stubborn but very smart. I have tried everything to get him to stop nipping our feet and hands digging up garden and even taking socks of line. we are at our wits end then I found the dog line and I thought what do I have to lose. I decided ok I’ll give it ago. I’ve been on the 2-week rental Big Dog Training Collar and now on the last week we have decided to keep it as it has worked he is a lot better we still have a few more thing to deal with but I have to say it truly is a life saver. I would and will recommend it to everyone with stubborn dogs. The best thing about the dog line is that you can try it and if it doesn’t work for your dog you can return it. The staff at the dog line are fantastic very friendly and helpful. Big thank you to all.”

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Posted 8 years ago

“I purchased the barking citronella collar and it has been amazing. i read so many reviews, negative and positive, but it certainly has worked for my cavoodle.”

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Posted 8 years ago

“I can actually walk my dog without the fear of him running off to chase a cat! I had exhausted all other options so I'm so grateful to Dog Line for enabling me to have a positive relationship with my dog”

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Posted 8 years ago

“So far it has been excellent my boxer pup was totally out of control aafter a week he is a different dog we still have a way to go for both of us but this would be the thing I have bought in a long time.thank you”

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Posted 8 years ago

“Absolutely delighted with this company, excellent service all round Will confidently order again :)”

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Posted 8 years ago

“The Dog Line is my 'go to' place for information and products to help me manage my dog's bad behaviour - and I have a Jack Russell, so there's quite a lot of that. The advice I've been given has been spot-on and the barking collar I purchased three years ago meant we could keep our dog. When there was a problem with the collar, the warranty was honoured and the collar is still going. I'm very grateful to the people at The Dogline. Thank you! Anne”

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Posted 8 years ago

The Dog Line is rated 4.9 based on 1,282 reviews