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The Dog Line Reviews

4.9 Rating 1,273 Reviews
98 %
of reviewers recommend The Dog Line
4.9
Based on 1,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024
Harry H
The Dog Line 5 star review on 21st September 2024
Lucille L
The Dog Line 5 star review on 12th September 2024
Tracy C
The Dog Line 5 star review on 11th June 2024
Alice W
The Dog Line 5 star review on 11th June 2024
Alice W
The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
227
Anonymous
Anonymous  // 01/01/2019
Very helpful staff and always very friendly. The Bark Collar worked well and the training guide was easy to follow. Thank you.
Helpful Report
Posted 8 years ago
Very helpful and wonderful service and great advice. Thanks so much for helping me get the right product for my purpose.
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Posted 8 years ago
Being on large acreage, was distressing as the dogs would wonder off in all directions.The Dog Line has kept our 2 Poodles within the parameters that we have set. We are now happy that they are safe and are happy to leave them at home when we go out.
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Posted 8 years ago
Every time I have called in the last 4 years for more products, advice or help; the dog line has been both amazingly patient and helpful. Very Happy with the wonderful service.
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Posted 8 years ago
Very informative and easy to follow
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Posted 8 years ago
As soon as I put on the dog line collar on my dog she only barked once and got zapped she hasn't barked much since. The collar is on her all day and off at night and we put it on charge after a month and only took 5 min to charge. In the first week of using the collar our dog completely changed for the better and now we have a great dog.
Helpful Report
Posted 8 years ago
I phoned and received great advice. I purchased the barking collar and it promptly arrived. I used it straight away and it only took 2 days and I have a happy dog, happy household and happy neighbours! My only regret is that I didn't purchase it sooner.
Helpful Report
Posted 8 years ago
What a miracle! Why didn't I know about this ten years ago! It's like having a new dog and the house is so peaceful. Even the neighbours can't believe it! Thanks Dog Line. Breda
Helpful Report
Posted 8 years ago
Lady I spoke to was excellent and made my decision easy
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Posted 8 years ago
I bought a dog fence 3 years ago. Still in use for my 2 dogs. Just wanted to say Thanks.
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Posted 8 years ago
Good quick reliable service
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Posted 8 years ago
How refreshing to go online looking for something to stop my Mitch and the neighbour's yappers from barking and actually have contact with a "real" person. Thank you so much Colin for your courteous and helpful advice.
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Posted 8 years ago
With 5 dogs I needed good advice and service. The Dog Line had all my dog needs covered. They are definitely on top of my go-to list. Love them heaps! XoXo - Tracy
Helpful Report
Posted 8 years ago
Very happy with quick delivery, & then wonderful service when I rang for help with my product.
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Posted 8 years ago
Great results with the bark collar, certainly stopped the complaints, excellent service, I am a happy customer! Keep up the good work, guys.
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Posted 8 years ago
easy to order and quick delivery
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Posted 8 years ago
Same day shipping is key when needing a bark collar for a pet. Very efficient service and great product!
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Posted 8 years ago
It was exactly what we order and expected and it arrived in good time.
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Posted 8 years ago
I have always experienced great service and advise from these guys. Easy to use website with lots of info. My Bark Collar is still working when we need it to. Adrian.
Helpful Report
Posted 8 years ago
We received our Groundskeeper Kit about 1 month ago. Our Golden Retriever (about 16 months old) who was so fond of escaping over or under the fence is now contained. Within 2 weeks she had learned to stay in the boundaries. Before installing our kit and the completing the subsequent training she would scramble over or under the fence or bolt to the fence, barking when one of her favourite temptations appeared. I was a little concerned that she would forget the boundary and just run straight through, but that hasn't happened once. She is tempted everyday by people walking their dogs, by birds or helicopters flying overhead and by our neighbour kicking the ball for their dog, but she still does not attempt to cross her boundary. It's nice to have her laying at the back door again, ready to play and chase the ball and spend time with us rather than being contained for most of the day.
Helpful Report
Posted 8 years ago
The Dog Line is rated 4.9 based on 1,273 reviews