The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have a standard suburban backyard with dogs on all sides and a staffy that attacks the timber paling fence. On advice from Colin we purchased the Pet Barrier Electric Fence and we couldn't be happier. No more stress and having to replace palings and much happier neighbours! It arrived within 24 hours of ordering and the customer service from both Colin & Declan was amazing. We had to call them a couple of times for advice and it was never too much trouble for them to help us. Can't recommend both the service and the product highly enough. Thanks”

The Dog Line 5 star review on 23rd October 2020

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Posted 4 years ago

“Bruce is a foster dog and needed that bit of extra help to adjust to city life after being a farm dog his entire life. The educator collar is great and unlike other brands isn’t an instant shock and can keep it at one level. It feels like pins and needles instead of a zap”

The Dog Line 5 star review on 22nd October 2020

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Posted 4 years ago

“Very happy with the customer service and the product. Second time we have used this company.”

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Posted 4 years ago

“Our big pups were escaping over the fence but that all stopped pretty quickly after we installed Dogline. We've brought the whole set up to our new property and it has been reinstalled. I like that its pretty easy to relay if you want to protect certain areas of your garden. Advise, installation and help by Colin and Declan has been amazing. Definitely recommend.”

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Posted 4 years ago

“Fantastic service and system. We've had the system for 4 years now and not one escape. The ability to move the fence easily when required has made it super easy. Service is A+ with a phone call received after ordering to confirm size etc and products received within 3-5 business days.”

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Posted 4 years ago

“Our little Jack Russell is a social butterfly and I think he has been rescued off the street by just about everyone in the neighbourhood!! Dog line has kept him safely on our property and reassured us that he is safe.”

The Dog Line 5 star review on 2nd October 2020

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Posted 4 years ago

“Great service with a follow up phone call and quick delivery of the anti barking collar. Early days but we’ve seen some real improvement in our dog’s behaviour already. Neighbourly relations will hopefully be restored....”

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Posted 4 years ago

“Very efficient and prompt delivery. Excellent service.”

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Posted 4 years ago

“Shipping took a while but the product came in perfect condition and at a nice price. Definitely will be ordering from them again”

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Posted 4 years ago

“Amazing service and incredible delivery time. First order was missing a part. I contacted The Dog Line and had a response within an hour and replacement on the way. I'm in a rural area in TAS so expected a delivery from WA to take three days at the least. Replacement arrived less than 24 hours later! No charge to me to return the other product. Seriously wowed by the customer service, product works as described.”

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Posted 4 years ago

“Always prompt service, and happy to answer any questions or concerns. The team also have a loss of advice for choosing the correct product for me and my dog”

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Posted 4 years ago

“Effficent ordering easy delivery prompt we done”

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Posted 4 years ago

“I could not be happier with the product or the amazing help I've received from Jack and Carmen. I can finally relax when the dogs are in the yard knowing I'm not about to have to hunt them down 😊”

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Posted 4 years ago

“Fast and friendly service. Quality product.”

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Posted 4 years ago

“Best thing ever , stopped my dog digging under our fence she is now staying right away from the fence, she had tried twice getting a hit and that's all it took. Best investment for peace of mind.”

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Posted 4 years ago

“I have had the dog line pet barrier 1200 electric fence for a year .. has been the best investment ever. I have surrounded our 2.5 acre property and my staffy is now able to roam freely. She used to go on the road and bring back road kill on a regular basis ... just such a relief to not have the worry of her getting out (gate always open as well) well worth the $”

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Posted 4 years ago

“My parcel has not arrived as yet..however a team member rang to let me know why the day..so appreciated”

The Dog Line 5 star review on 23rd September 2020

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Posted 4 years ago

“Oh Dog Line you have saved our sanity. Living in the bush our beloved canine spent more time barking at possums than we spent sleeping. Now, we all get a good nights slumber.”

The Dog Line 5 star review on 22nd September 2020

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Posted 4 years ago

“Very happy with the service and the fact my call was answered and help given first time .I have 3 rescue puppas one from RSPCA that was homed 4 times before he was 18 mths ,he's my rock my companion I have server issues due to certain circumstances ,also have a border collie from a dv situation she is not brain active from abuse my baby chase is a dingo that had 6 hrs before he was going to be out to sleep ,on a plane he was put from nth Queensland and I've had him since Jan ,he's gorgeous gentle and loving .I've had to buy and build alot because of him ( he's worth it ) he's my baby .”

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Posted 4 years ago

“Kimba is a great guard dog! She protects our yard with great tenacity... however the neighbors do not appreciate that this comes with barking... Which also happens when dogs in neighborhoods miles away tell her that something is up... She barks a lot. Especially at the dogs next door through the fence... They have wonderful conversations, all day long. The neighbors REALLY don't like that... so we have been reported to the ranger a few times... This led me to researching anti-bark collars. I originally purchased a second hand dog-line collar. It worked wonders for a few months, and then I needed to have the battery changed. At which point my relationship with the company began. They are AMAZING! The collar I had bought was a very old model, but they changed the battery and provided wonderful, friendly and super fast customer service while they were at it! I bought a new model collar recently because the old one worked so well and I wanted that reliability again (It ran out of battery after about 3 years and so I figured it's time to spring for a new one). We can now hear the birds sing in the morning and I can focus on my uni lectures during the day because there is no constant incessant barking happening all day every day - THANK YOU THE DOG LINE!! :D”

The Dog Line 5 star review on 15th September 2020

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Posted 4 years ago

The Dog Line is rated 4.9 based on 1,281 reviews