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The Dog Line Reviews

4.9 Rating 1,273 Reviews
98 %
of reviewers recommend The Dog Line
4.9
Based on 1,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024
Harry H
The Dog Line 5 star review on 21st September 2024
Lucille L
The Dog Line 5 star review on 12th September 2024
Tracy C
The Dog Line 5 star review on 11th June 2024
Alice W
The Dog Line 5 star review on 11th June 2024
Alice W
The Dog Line 5 star review on 5th January 2024
Guenevere M
The Dog Line 5 star review on 21st December 2023
Tim
227
Anonymous
Anonymous  // 01/01/2019
I ordered a citronella dog collar online however when I spoke with the contact area, they advised that this was not the product that was most suited to solve my barking problem. The gentleman talked me through the recommended product that would work for me and after fitting it to my little barker, it has worked a treat. Thankyou for your service, it was fantastic.
Helpful Report
Posted 8 years ago
Easy to use website and great description of products. Excellent delivery. My neighbours and I are forever thankful.
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Posted 8 years ago
The Dog Line has amazing service and products! It is always a pleasure to do business with them. Thank you, The Dog Line!
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Posted 8 years ago
After placing 3 orders for dog i.d. tags on the Friday on-line, I had accidentally cancelled the payment for the first order due to inexperience in online shopping. Colin kindly rang me on the following day (Saturday) and explained that it had not processed and accepted a credit card payment an was able to forward the order on to the tag company. I received the tags within the following week. He also was able to give me a lot of information and recommendations on invisible fencing collars. I will definitely use them again.
Helpful Report
Posted 8 years ago
After placing 3 orders for dog i.d. tags on the Friday on-line, I had accidentally cancelled the payment for the first order due to inexperience in online shopping. Colin kindly rang me on the following day (Saturday) and explained that it had not processed and accepted a credit card payment an was able to forward the order on to the tag company. I received the tags within the following week. He also was able to give me a lot of information and recommendations on invisible fencing collars. I will definitely use them again.
Helpful Report
Posted 8 years ago
After placing 3 orders for dog i.d. tags on the Friday on-line, I had accidentally cancelled the payment for the first order due to inexperience in online shopping. Colin kindly rang me on the following day (Saturday) and explained that it had not processed and accepted a credit card payment an was able to forward the order on to the tag company. I received the tags within the following week. He also was able to give me a lot of information and recommendations on invisible fencing collars. I will definitely use them again.
Helpful Report
Posted 8 years ago
The Dog Line's back up service had been great. I feel valued as a customer. Keep it up guys!- Scott
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Posted 8 years ago
Hi there Just a followup review for any people that may be considering the invisible fencing as an option. We are on a 3 acre block and installed the invisible fencing for our 6 month rottie, who is now over a year old. Have not had any escapes, and to this day still refuses to get close to the flagged zone. The 3-4 weeks training was a small price to pay, as we decided to extend the fencing so had to retrain for that exclusion zone too. Highly recommend this product and as long as you are willing to put in the effort for correct training you can't go wrong!!!!
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Posted 8 years ago
Transaction was easy, delivery was quick.
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Posted 8 years ago
I have the invisible fence for my two labs which has been excellent for training them now without their collars they wouldn't try to dig their way out or go out of a open gate, I also have a barking collar for my mini foxy which has also worked a treat, if she does bark I show her the collar and she stops I highly recommend the Dog Line for all their products and they customer service is great they talked to us on the phone explaining how to set up the invisible fence and how to use the collars Thankyou Dog Line
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Posted 8 years ago
Great website and I love all the advise I got from Colin. You guys made it easy for me to make a decision. I rented 2 big dog remote training collars and then purchased them. Thanks! -Adam
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Posted 8 years ago
Outstanding service! I love that The Dog Line responded to my enquiries quickly and I got a discount. I am beyond pleased! -Linda
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Posted 8 years ago
Very happy with the Service, the transaction was easy and delivery was quick - Happy Customer. Thanks
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Posted 8 years ago
I've never experienced issues. They're amazing! -Lynette
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Posted 8 years ago
The Dog Line's service is a bomb. Love it! Will definitely come back for more stuff. Thanks, The Dog Line. - Yasmine
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Posted 8 years ago
I have been using the Dog Line for 8 years. The service has been nothing but amazing! -Danny
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Posted 8 years ago
Always a smooth transaction and my purchase had been delivered on time. Thanks The Dog Line! - Jason
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Posted 8 years ago
All the products I bought here worked as expected. I am beyond satisfied. Keep it up The Dog Line! Tom
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Posted 8 years ago
Totally blown away! The Dog Line's customer service is superb. -Carly
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Posted 8 years ago
This pretty much is the best service I've got so far. Thanks for the smoothest transaction and for the amazing experience The Dog Line! Lyn
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Posted 8 years ago
The Dog Line is rated 4.9 based on 1,273 reviews