The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've had the Dog Line for our dogs for well over ten years now. It was a God-send for us once we moved to an acreage. The line is very efficient and keeps our dogs within the boundaries. We've been through a few dogs since moving here and each dog seems to learn very quickly to stay within the area assigned. The staff are always helpful when ordering batteries, etc. Highly recommended product!”

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Posted 2 years ago

That's really sweet feedback and a morale-boosting review, Heather. We really appreciate it and it is very important to us. We thank God for this safe and effective dog fence system that keeps our poochies safe.

Posted 2 years ago

“We bought these from a friend recommendation 12 years ago. I kept the boxes because I knew they were so good and NEVER wanted to forget the company/brand name. Alas, a new dog arrives and we are past the vibration style - only the best will do. It works!!! Love that the battery lasts too (no recharging). Glad I kept those boxes! Great to see the company still going too- proves my point- they’re good!”

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Posted 2 years ago

That's really awesome review, Jamie. We really appreciate it! Thank you

Posted 2 years ago

“Great service and support. Awesome product works very well.”

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Posted 2 years ago

“I’ve purchased 2 products through the Dog Line which have both worked brilliantly with our pooches. The customer service is 10/10 - you know you are buying with confidence. I would 100% recommend to anyone facing challenges with their dogs.”

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Posted 2 years ago

“Ordered two of these collars for my Rottweilers and they work well but aren’t robust enough for to large dogs. My two have been wearing them for a week and the screen on the girls collar has already gotten a crack in it. This would be a good by for small inside dogs only. Can’t complain about the delivery time or customer service as yet but poor quality.”

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Posted 2 years ago

“I bought a citronella dog collar. It didn’t work but the company sent a replacement after my review highlighting the lack of response. After a week of trialling it, it doesn’t appear to work. It appeared to originally but that may have been the strange new Collar that damped things down. Full on barking again now unfortunately. I’ve got to wonder if citronella is actually emitted. You’d think there’d be a faint smell of it on her fur but there isn’t.”

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Posted 2 years ago

“The citronella spray has been very effective in reducing my dogs barking. I have been purchasing items from the dog line for some time now and have always received them quickly. The items have always performed as required.”

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Posted 2 years ago

“I had an issue with my Grounds keeper … It had stopped working when we had a huge storm. I phoned the Dog line for assistance and they talked me through the whole process to get it back up and running. Great service and no more escaping dog 😊”

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Posted 2 years ago

“Fast Delivery Great info on the website made it easy to choose which product! Very happy with our purchase!”

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Posted 2 years ago

“In the few weeks I have been using the EZ900 Educator remote trainer, it had absolutely changed my life & that of my fur baby Archie! From the very beginning & even on the 1st day of activation Archie was quick to understand my commands, avoiding eating food found in the park & not reacting to a barking dog off lead. Walking the streets has again become enjoyable instead of intense & stressful. The remote has already taught my dog to avoid lashing out & barking at dogs walking past. In off leash areas the collar has already avoided him chasing people jogging, kids running & playing with toys , eating foreign found food & eating other dogs 💩 This system is awesome definitely ⭐️⭐️⭐️⭐️⭐️”

The Dog Line 5 star review on 26th July 2022

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Posted 2 years ago

“Ordered the e collar delivered on time packaged well with great instructions”

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Posted 2 years ago

“These collars work a treat... brought two for our two dogs who even bark at the birds that sit on our fence... I would recommend them to anyone who is having a problem with their dog barking unnecessarily... Our two are already better behaved... I received the collars in the mail within three days which was a bonus...Thank you so much The Dog Line...”

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Posted 2 years ago

“Exactly what we needed & it did what it said it would. Doug's nuisance barking has stopped in only a matter of days. Thanks to all the guys at The Dog Line for their assistance & product reviews which swayed me to make the right decision. Cheers”

The Dog Line 5 star review on 9th July 2022

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Posted 2 years ago

“I have a 2.5 year old German Shepard who is the best dog; until you put a fence or gate between her and another dog. We live on a busy street, people walk their dogs past our gate all the time and she just goes nuts. She's such a loveable dog but people are petrified of her, and our neighbours started to complain about the barking. We tried everything, we were recommended this collar for recall, so we thought we'd give it a go. It has been BRILLIANT. Barking has minimised, not as vicious sounding and when we call her from barking she pretty much comes straight inside. I made my partner test it on himself prior to our pup as I wanted to know it wasn't going to be cruel. If you follow the instructions and use as recommended you will find the collar only needs to be worn to be effective. Glad I made the purchase!! Casey”

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Posted 2 years ago

“I’ve had this troubled dog now for two years now love him to bits but gee it’s been a hard two years trying to keep him in our large property . We have used 4 system now battery rechargeable fencing shock systems to keep him in I was running out of hope Then I seen the dog line I was a bit sketchy at first at spending more money But it’s brilliant my dog is listening to the collar at last no more recharging batteries going flat getting out moving forward with my best friend Leo Thank you to you all for your support and listening and guiding me through”

The Dog Line 5 star review on 1st July 2022

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Posted 2 years ago

“Excellent web site made ordering a breeze. Efficient Service with fast delivery. Packaging included support contact information which gave us confidence with the Dealer,”Dog Line.””

The Dog Line 5 star review on 26th June 2022

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Posted 2 years ago

“I looked at a few different products before deciding to go ahead with this one, as it was a bit more expensive. Being the Australian company I decided to go with the Dog line and I haven’t been disappointed. As they say “the poor man pays twice” don’t waste your time trying to save money on another device. This is an investment that you won’t regret.”

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Posted 2 years ago

“GREAT CUSTOMER FOCUS SUCH CUSTOMER SERVICE IS DIFFICULT TO FIND THIS IS OUR SECOND LARGE PURCHASE AND WANT BE OUR LAST THANKS "the dog line" 😃 👍”

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Posted 2 years ago

“Great collar my poodle is very quiet with it on so good that I bought another 2 for the other dogs to keep the neighbors satisfied !!!”

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Posted 2 years ago

“What an amazing training item. The best in the business.”

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Posted 2 years ago

The Dog Line is rated 4.9 based on 1,273 reviews