The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and excellent after sales support.”

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Posted 8 years ago

“The dog collar we bought has been very effective.”

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Posted 8 years ago

“Great advice when I phoned for info on the barking collar I would need for my dog. The item was here fast and without any issues. A very easy transaction online. So far the dog collar is doing its job. Thanks Dog Line.”

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Posted 8 years ago

“Cheap, quality, fast, great service”

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Posted 8 years ago

“Excellent service, very happy”

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Posted 8 years ago

Dear Beverly, We are happy to serve you.. Keep in touch0 Colin The Dog Line

Posted 8 years ago

“Very impressed, great products and service. 5-STAR rating for them. Successfully stopped our dog escaping. Thanks”

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Posted 8 years ago

Dear Simone, We are glad that you no longer have to worry about your dog. And is now safe. Keep in touch. Colin The Dog Line

Posted 8 years ago

“Very happy with the customer service.”

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Posted 8 years ago

“Always happy to give us advise and assist with our dog training, even if it was not bought from them. We will be back. Thank you for the great service guys.”

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Posted 8 years ago

Dear Pam, We will always be here for you and your dogs. Keep on touch.. Colin The Dog Line

Posted 8 years ago

“Awesome products and service. I loved the rent-try-to buy on the remote training collar, it gave me time to decide in purchasing the product. Kudos to you all!”

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Posted 8 years ago

Hi Todd, We love the collar too.. Glad to hear everything is perfect with your dog's behaviour. Keep in touch! The Dog Line

Posted 8 years ago

“Quick service through the mail. Solid robust product ( which should shut the little bugger up.) Thank you john West”

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Posted 8 years ago

Hi John, Glad to hear that great feedback from you. Keep in touch... Colin The Dog Line

Posted 8 years ago

“Great, quick and prompt service I got from The Dog Line. Keep it up! Cheers, Fern.”

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Posted 8 years ago

Dear Fern, You deserved the great service. Thank you, Colin The Dog Line

Posted 8 years ago

“did not know what was the best option, so used the Chat. Jo gave me the best alternative for my problems. Very easy to deal with although I found the check out tricky. I could not select the split payment system.”

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Posted 8 years ago

Dear Merilyn, Glad to hear that Jo was able to find the best option for you. For the split payment option, it can only be done for Ezidebit form at the check out page for now. Keep in touch, cheers! Colin The Dog Line

Posted 8 years ago

“Thanks for the awesome service guys...You've been just amazing, barking is all under control! Cheers.”

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Posted 8 years ago

“Colin and the team were very helpful, they made sure I got the right collar for my little barker, Thank you! (neighbours are happy too)”

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Posted 8 years ago

“There was a mixup with my delivery address at the post office and Dog Line were very quick to fix it for me.”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

“Being able to rent try but”

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Posted 8 years ago

“The dog line were really helpful and responsive. I'm really happy with your product and thanks for the excellent customer service! Keep up the good work!”

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Posted 8 years ago

“Really prompt service! Very fast response and they've got pretty friendly staff in the office. If you're looking for some quality service call these guys.”

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Posted 8 years ago

Dear Sarah, Quick and quality service is we always aim to all our customers. Keep in touch. Thanks Colin The Dog Line

Posted 8 years ago

“The order arrived in a couple of days just before a Christmas, and included some free pigs ears!”

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Posted 8 years ago

The Dog Line is rated 4.9 based on 1,282 reviews